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28 Cards in this Set
- Front
- Back
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EI
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Self Awareness
Self Management Social awareness Relationship Managment |
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Building Org Commitment
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Justice and Support
Shared Values Trust Org Comprehension Employee Involvement |
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Maslow's Hierarchy
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Self-Actualization
Esteem Belongingness Safety Physiological |
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holistic
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integrate view of needs rather than study individually
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humanistic
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responses to higher needs are influenced by social dynamics, not just instinct
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positivistic
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need gratification is just as important as need deprivation
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ERG Theory (Alderfer)
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Existence
Relatedness Growth shift to a lower need if a higher need is blocked |
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Four-drive theory
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acquire
bond learn defend |
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effective feedback
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specific
relevant timely sufficiently frequent credible |
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Rational Choice Paradigm of Decision Making
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Identify Problems and Opps
Choose best decision style Develop Alt Solutions Choose best solution Implement solution Evaluate decision outcome |
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Creative Process Model
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Preparation
Incubation Insight Verification |
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Characteristics of Creative people
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Above average intelligence
Persistence Relevant knowledge and exp Inventive thinking |
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pooled interdependence
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lowest level- operate independently except for reliance on a common purpose or authority
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sequential dependence
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output of one person become direct input for another
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reciprocal interdependence
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highest level- work is exchanged among individuals
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Team development
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Forming
Storming Norming Performing Adjourning |
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Improve communication
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empathize
repeat the message use time effectively be descriptive |
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active listening
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thee components
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sensing
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the process of receiving signals from the sender and paying attention to them
postpone evaluation avoid interruptions maintain interest |
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evaluating
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empathize
organize info when getting ahead of speaker |
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responding
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show interest
clarify message- rephrase |
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competency perspective
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effective leaders have identified competencies associated with effectiveness
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behavioral
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effective leaders engage in certain behaviors
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contingency perspective
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behaviors depend on the situation
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implicit
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followers want to believe their leader is competent
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7 Competencies (IS LIKED)
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Integrity
Self-confidence Leadership motivation Intelligence Knowledge of the business Emotional intelligence Drive |
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contingency
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leadership style depends on situation
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path-goal leadership
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directive
supportive participative achievement-oriented |
