Nursingleadership And Management Terms

Front 1

Accountability

Back 1

being responsible and answerable for actions or inactions of self or others in the context of delegation

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Autocratic leadership

Back 2

centralized decision-making style with thte leader making decsions and using power to command and control others

Front 3

Benchmark

Back 3

a quantitative or qualitative standard or pint of reference used in measuring or judging quality or value

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Benchmarking

Back 4

continuous process of measuring products, service, and practices against the toughest competitors or those customers recognized as industry leaders

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Change agent

Back 5

one who is responsible for implementation of a change project

Front 6

Clinical pathway

Back 6

care management tool that outlines the expected clinical course and outcomes for a specific patient type

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Consideration

Back 7

activities that focus on the employee and emphasize relating and getting along with people

Front 8

Cost shifting

Back 8

process of assigning financial chargews from on ecost center to another cost center

Front 9

Decision making

Back 9

considering and selecting interventions from a repertoire of actions that facilitate the achievement of a desired outcome

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Delegation

Back 10

transferring to a competent indivdual the authority to perform a selected nursing task in a selected situation

Front 11

Democratic leadership

Back 11

style in which participation is encouraged and authority is delegated to others

Front 12

Diagnostic related groups

Back 12

patient groupings established by the government for reimbursement purposes; these groupings are identified by patient diagnosis or condition, surgical procedure, age, comorbidity, or complications

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Direct patient care activities

Back 13

patient care activities that include patient contact, such as bathing, providing medications, and so forth

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Expert power

Back 14

power derived from the knowledge and skills nurses possess

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Formal leadership

Back 15

when a person is in a postion of authority or in a sanctioned role within an organization that connotes influence

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informal leader

Back 16

individual who demosnstrates leaership outside the scope of a formal leadership role or as a member of a group, rather than as the head or leader of the group

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initiating structure

Back 17

style that involes an emphasis on the work to be done, a focus on the task and production

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interpersonal communication

Back 18

concerned with communication between individuals

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intrapersonal communication

Back 19

self-talk

Front 20

job centered leaders

Back 20

style that focuses on schedules, cost, and efficiency with less attention to developing work groups and high-performance goals

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laissez faire leadership

Back 21

passive and permissive styl in which the leader defers decsion making

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leader member relations

Back 22

feelings and attitudes of followers regarding acceptance, trust, and credibility of the leader

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leadership

Back 23

process of influence whereby the leader influences others toward goal achievement

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legitimate power

Back 24

power derived from the postion a nurse holds in a group; it indicates the nurse's degree of authority

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management

Back 25

process of coordinating actions and allocating resources to achieve organizational goals

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management process

Back 26

function of planning, organizing, coordinating and controlling

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mission

Back 27

call to live out something that matters or is meaningful; an organization's mission reflects the purpose and direction fo the health care agency or a department within it

Front 28

organization change

Back 28

planned change in an organization to generally improve efficiency

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organization

Back 29

a coordinated and deliberately structured social entity consisting of two or more individuals functioning on a relatively continuous basis to achieve a predetermined set of goals

Front 30

Pareto principle

Back 30

principle, developed by Pareto, a 19th century economist, which states that 20% of focused effort results in 80% of outcome results or the inverse

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Personal change

Back 31

alteration made voluntarily for one's own reasons, usually for self-improvement

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Power

Back 32

abiltiy to create, get, and use resources to achieve one's goals

Front 33

Primary nursing

Back 33

care delivery model that clearly delineates the responsibility and accountability of the RN and places the RN as the primary provider of nursing care to patinets

Front 34

Problem solving

Back 34

active process which starts with a problem and ends with a solution

Front 36

Professional change

Back 36

alteration made in position or job such as obtaining education or credentials

Front 38

Quality assurance

Back 38

inspection approach to ensure that minimum standards of patient care quality are maintained in health care institutions

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quality improvement

Back 39

systematic process of organizationwide participation and partnership in planning and implementing continuous improvement methods to understand and meet or exceed customer needs and expectations

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Referent power

Back 40

power derived from how much others respect and like any individual, group, or organization

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Reflective thinking

Back 42

watching or observing ourselves as we perform as task or make a decision about a certain situation

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Sentinel event

Back 44

unexpected occurrence involving death or serious physical or psychological injury to a patient

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Team nursing

Back 46

care delivery model that assigns staff to teams that then are responsible for a group of patients

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Time management

Back 48

set of related common-sense skills that helps you use your time in the most effective and productive way possible