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9 Cards in this Set

  • Front
  • Back

Define Negotiation

-Independent parties


-Differing goals


-Joint decision

Complexities of MPN

Competitive or cooperative


issues and processes


tangibles and intangibles


dynamic evolving choices


messy!

Goals (examples of)

Interests, relational, instrumental, process, principles

Objectives (examples of)

'Positions' - relative/compared to other parties goals


Objectives should be RAM
(Realistic Attainable Measurable)
Also see 'CRIP'

CRIP

Content
Relationship
Identity
Process

Strategic Options

Unilateral - irrespective of other party
Bilateral - tajking other party into account

Don;t negotiate when

You could lose to much (WATNA)


You have nothing to gain (relational & substantive)


There's unethical demands


Not enough time


Under prepared

Define Power

The ability or capacity to achieve a goal against the interests or will or resistance of others

RICE sources of Power

Resources


Interpersonal Links


Communication skills (use of framing)


Expertise