Reading...
Play button
Play button
Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
40 Cards in this Set
- Front
- Back
|
Most managers have and take the time to reflect upon a systematic plan of daily work
|
False
|
|
|
Classical managememnt theory originated in England during the 19th Century
|
False....17th century
|
|
|
Prior to the behavioral school, the employee was not the primary focus of management's concern
|
True
|
|
|
The "discovery" that all employees are not primarily motivated by tangibles such as money was made during the behavioral school era
|
True
|
|
|
The ability to be flexible and adaptive are managerial attributes within the contingency school
|
True
|
|
|
Henri Fayol contends that all workers should report to one and only one boss, i.e., unity of command
|
True
|
|
|
Relationships with suppliers are formed for the long term and are quality-oriented
|
True
|
|
|
"Profit", "superior performance", and "quality is number one" are objective and effective mission statements
|
False
|
|
|
Boundary spanners look for developments that do not influence plans, forecasts, decisions and organizations
|
False
|
|
|
Single-use plans are assigned and accomplished over a fixed period of time
|
True
|
|
|
The various levels of management in an organization are known as a ________ or pyramid structure
|
hierarchy
|
|
|
Which of the following is true regarding the classical schools of management theory
|
The administrative school dealth with bureaucracies
|
|
|
A thorough understanding of how a total system works requires an understanding of how:
|
componets parts are interrelated
|
|
|
Statistical process control (SPC) is the use of tools and methods to determine if a process is in control (____) or out of control (____).
|
predictable; unpredictable
|
|
|
The surrounding region or community's permanent framework might include dams, power stations, roads, railways, harbors and airports is known as
|
infrastructure
|
|
|
When managers plan, the desired "results" are____
|
goals
|
|
|
A plan does not specify _____
|
why
|
|
|
Specific results are expected from _____ in the form of operational objectives
|
individuals
work groups first-level managers all the above |
|
|
Management by objectives (MBO) is a unique planning method because subordinates have the opportunity to
|
communicate and reciprocate with managers to set their own goals
|
|
|
The type of objectives that focus on the changes desired in such areas as productivity, product innovation, and responsibilities to stakeholders is a
|
strategic goal
|
|
|
The synergy of a marketing strategy specifies the position or size the firm wante to de-emphasize, given its environment
|
false
|
|
|
Focus strategy is one type of competitive strategy
|
true
|
|
|
A cost-leadership strategy is one focused on keeping costs as low as possible through efficient operations and loose controls
|
false
|
|
|
The high and low risks is often correlated with the high and low of certainty, respectively
|
false
|
|
|
Logically, if strategy changes, then structure must change accordingly
|
true
|
|
|
The late Sam Walton's slogan, "The customer is the boss", keeps the culture of Wal-Mart focused on providing high-quality customer service
|
true
|
|
|
Honoring, respecting, and encouraging suggestions by management shapes the corporate culture
|
true
|
|
|
Change originates only from internal sources of organizational environments
|
false
|
|
|
Most changes introduced by top-level management effect only a select protion of the organization
|
false
|
|
|
Complementary forces make up the structure of force fields analysis
|
false
|
|
|
The three levels of stratiges are corporate, business and ____
|
functional
|
|
|
Decisions are choices made by selecting from available ______
|
alternatives
|
|
|
Which of the following is not a portion of the organization process
|
selecting personnel
|
|
|
As an analogy, organizational design is similar to assembling a jigsaw puzzle ______
|
without a picture or sample to work from
|
|
|
The elements that a designer has to work with to fit together to form an overall structural approach include the following except
|
informal authority
|
|
|
A management technique for instituting change by thoroughly analyzing problems and implementing long-term solutions is known as
|
organizational development
|
|
|
The staffing function "ultimately" strives to ____
|
assist all employees in gaining job satisfaction
|
|
|
The assignment of conducting the in-depth interview will normally be granted to the ____
|
applicant's reporting senior
|
|
|
Employment benefits or prequisites known as "perks" are normally associated with which level of the organization
|
top management
|
|
|
A few dynamic thinking, top-level managers delegate strategic planning to
|
line managers
|
