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17 Cards in this Set
- Front
- Back
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What are the 5 steps of the client consultation process? |
1) Initial interview + Disclaimer 2) Food Journal + NAQ 3) Functional Evaluation 4) Communicate plan + nutritional recommendations 5) Follow-up sessions |
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Why is the initial interview an important first step? |
- builds relationships & rapport - disclaimer = clear goals, client is responsible for goals - helps you fully understand the client - allows you to investigate and ask questions |
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What are some ways you can practice the "art of listening" during the initial interview? |
- Seek to understand the client and their health concerns - Focus on the client when they are talking (only take notes in-between) - Look for bigger concerns |
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What are some types of things to ask a client during an initial interview? |
- Current stress level - Ask about hobbies, interests, & travel - Dig deeper What happened before that and before that..? Have you noticed IT getting worse lately? Have you noticed an associated symptom YET? |
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What are 5 things you should look for on a clients food journal? |
1) Ratio & quality of macronutrients 2) Adequate water intake 3) Diuretics (alcohol, coffee, black tea, soda, energy drinks, fruit juices) 4) QUALITY food, souring & preparation 5) Excessive sugar & starch |
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What is the basic guideline for macronutrient percentages in a clients diet? |
40/30/30 40% Carbohydrates 30% Fat 30% Protein |
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What purpose does the NAQ serve? |
provides information about the symptoms and health concerns of your client |
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What are the steps when reviewing the NAQ? |
1) Look at the form globally 2) Add up the numbers in each section to get an overall score 3) Record the score on the Symptom Burden Analysis Graph (starting with Part 2) 4) Pay special attention to "High Priority" |
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What are some examples of when you should make a referral for a client? |
- You suspect a medical condition - The client is not getting better - You need additional information or testing (blood work, glucose tolerance test, hair analysis) |
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What are the key parts of the functional evaluation? |
- Inform before you perform - Ask permission to palpitate - NTPs use touch as an evaluative tool NOT a therapeutic tool |
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What form do you fill out during the nutritional recommendation process? |
1) Clinical Presentation Form (for your use) 2) Nutritional Recommendations Form (client to take) It gives the client a comprehensive plan for their dietary and supplementation protocol. |
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What are some reminders for your client recommendations? |
1) Keep the protocol and suggestions simple 2) Recommend the initial supplement protocol 3) Make dietary recommendations 4) Suggest exercise and lifestyle recommendations (when appropriate) 5) Make resource recommendations (books, blogs, classes, groups, etc) |
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How might you end the consultation? |
- Schedule follow-up appointment in 1-4 weeks - Explain your procedure for reordering supplements between appointments - Prepare an invoice for the services and products - Provide a receipt |
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What are some examples of diuretics to look for on their food journal? |
- Alcohol - Black tea - Coffee - Energy Drinks - Fruit juices - Soda - Some herbal teas (dandelion tea) |
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What are some examples of how you might conduct follow-up sessions? Why are these important? |
- Examples: scheduled phone calls, email support, Skype/Facetime, quick in person checkins - To continue to check in on goal accountability |
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What should a client do before a re-evaulation? |
- Complete a new NAQ and food journal (if the client is not keeping a food journal the entire time) |
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How should you evaluate the NAQ during the re-evaulation step? |
- Start with the same techniques..adding numbers/graph - Compare and highlight symptoms from the first and the follow-up session - Go over with client to help them realize their effort/expense was worthwhile |
