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117 Cards in this Set

  • Front
  • Back
Analytical Information
Organizational information that supports performing analysis tasks
ARPAnet
The original name for the Internet; developed in 1969 by the US Department of Defense
Benchmarks
Baseline values the system seeks to attain
Business Intelligence
Information collected from multiple sources such as suppliers, customers, competitors, partners, and industries that analyzes patterns, trends, and relationships for strategic decision making
Business Strategy
A leadership plan that achieves a specific goal
Buying Power
The ability for buyers to affect the price
Competitive Intelligence
The process of gathering information about the competitive environment to improvethe company’s ability to succeed
Cost of Switching
The cost necessary for a customer to switch providers; does not need to be monetarily (such as miles for airline companies)
Critical Success Factors
Step staken to achieve their goals
Customer Relationship Management (CRM)
Manages customer relations to increase loyalty and retention
Data
Raw Facts
Data Element
The smallest or most basic unit of information
Data Warehouse
A logical collection of information (gathered from many different databases) that supports business analysis activities and decision–making tasks
Data Mart
Subsets of data warehouse information given to different business units
Datamining
The process of analyzing data to extract information not offered by the raw data alone
Data–driven websites
Websites that a designed to dynamically build a web page using predefined templates
Each entity contains _____________.
Attributes, the individual data elements of an entity
Enterprise Resource Planning (ERP)
Integrates all departments intoa single system to make decisions by viewing enterprise–wide information on all business operations
Entity
Stores information on a person, place, thing, event, or transaction
Entity–Relationship Diagram
Logical data structures that detail the relationships among data elements
Entry Barrier
Sets a standard that new entrants must include if they want to survive
Examples of Support Value Activities
Infrastructure,HR, Tech Dept,Procurement
Examples of Financial Metrics
Internal Rate of Return,Return on Investment,Payback Method,Break–Even Analysis (Explain each)
Examples of Primary Value Activities
Inbound/outbound logistics, operations, marketing/sales, service
Examples of Supply Chain Metrics
Back Order,Customer Order Promised Cycle Time,Customer Order Actual Cycle Time,Inventory Replenishment Cycle Time,Inventory Turnover (Explain each)
Examples of Website Metrics
Session Time, Bounce Rate, User Flow, Demographics(Explain each)
Explain the first to market advantage
The advantage gained by the initial significant occupant of a market segment. For example, a firm can gain FMA when it has had a unique breakthrough in its research and development (R&D)
File Hierarchy
The location of a particular file or folder on a computer
Foreign Key
A reference to a unique identifier (primary key) from another table
Hashing
A secure form of storing sensitive information
Horizontal Scalability in Databases
Adding more machines to handle the influx of traffic to the database
How did Target get hacked in 2013?
Through a vulnerability in the point of sale systems of their machines; which were connected to the Internet and used default passwords.
Information
Data that has been converted into something meaningful
Information Scrubbing
A process that weeds out and fixes or discards inconsistent, incorrect, orincomplete information
Key Performance Indicators
Quantifiable data a company can use to evaluate progress
Knowledge
Skills, experience, and expertise coupled with information and intelligence that creates a person’s intellectual resources
Knowledge Worker
An individual valued for their ability to interpret and analyze information sources
Market Share
The percentage of the market a company currently holds (for example, a soda distribution company that serves 50 out of 125 stores in a city has 40% of the market for that area)
Metrics
Measurements for evaluating a project's goals
Milestones
Since projects can become large and complex, milestones can be used as checkpoints for the project
Number 1 Cause for Unplanned Downtime
Human Error (such as typos)
Primary Key
The unique identifier for a particular entity in a particular table
Production
The process where a business takes 'raw' goods and services and converts them into a finished product
Productivity
The rate at which goods and services are produced based on total output given total input
Project
A temporary activity undertaken by a company to create a result (product/service)
RDBMS
Relational Database Management System (such as MySQL or Microsoft Access)
Root Directory
The top level folder of a storage device that holds all information
SQL
Structured Querying Language
Supplier Power
The ability for suppliers to affect the price
System
A collection of parts that link to achieve a common purpose (like goods or services)
Systems Thinking
Away of monitoring the entire system by viewing multiple inputs or via feedback
The Command Line
A Text–Based Interface used in lieu of a Graphical User Interface for speed
The FiveForce Model
Knowledgeable customers can drive prices down, Influential suppliers can drive costs up, Competition can steal customers, New market entrants can steal investment capital, Substitute products can steal customers
The Sea of Data
Due to the over abundance of information, many times businesses can overlook important information due to 'noise'
TheThreeGeneric Strategies
Broad Cost Leadership, Broad Differentiation, Focused Strategy (Explain each)
Tim Berners–Lee
The Creator of the Internet and HTML
Transactional Information
All the information contained within a single business process (supports daily operational tasks)
Variable
A characteristic that stands for a value that changes over time (like a person's salary)
Vertical Scalability in Databases
Adding more capacity to the database (RAM, CPUs, storage, etc)
Data Warehouse Primary Purpose
To aggregate data
The Purpose of the Integration Layer
To Extract, Transform, and Load information into the Data Warehouse,
Difference between Data Warehouses and Databases
Data Warehouses are 'multidimensional'
Business Intelligence can be 'boiled down' into one question

"Why?"

Data Mining
the process of anaylizing data to extract information
PivotTables
A extension in Microsoft Excel that allows arrangement of complex data
Data visualization
Allows users to see or visualize data to transform information into a business perspective
Infographics
Displays information graphically
Examples of Organization Decisions
Business activities required to run day-to-day operations, Staffing, Inventory Orders
Examples of Managerial Decisions
Evaluating operations to leverage change, Budgeting, Scheduling
Examples of Strategic Decisions
Develop overall business goals
Decisions Support Systems
Models information to support managers decision making process
Examples of Decision Support Systems
What If, Sensitivity, Goal-Seeking, Optimization Analysis
Examples of Artificial Intelligence
Neural Networks, Genetic Algorithms, Intelligence Agent, Virtual Reality
Supply Chain Visibility
The ability to view all areas ‘up and down’ the supply chain
Bullwhip Effect
Occurs when distorted product demand information passes from one entity to the next throughout the supply chain
Demand Planning Software
forecasts demand using statistical tools, much like weather forecasts
Radio frequency identification

Uses electronic tags and labels to identify objects wirelessly over short distances

Operational CRM
Supports traditional transaction processing for day-to-day front-office operations and systems that deal directly with customers
Analytical CRM
Back-office operations and strategic analysis, including systems that do not deal with customers directly
Personalization
Tailoring the customer's experience to appeal to the customer's wants
Sustaining Tech
Produces an improved product customers are eager to buy
Disruptive Tech
A new way of doing things that initially does not meet the needs of existing customers
Innovators Dilemma
How do established companies take advantage of disruptive technology without hindering existing relationships with customers/partners/stakeholders?
Paradigm Shift
reshapes the way organizations behave
Long Tail
demonstrates how niche-products can have viable and profitable businesses
*aaS
[Something] as a Service, A cloud computing term for the variety of services emerging for users to access on demand over the Internet (like Pandora)
PAN
Personal Area Network
LAN
Local Area Network
WLAN
Wireless Local Area Network
MAN
Metropolitan Area Network
WAN
Wide Area Network
Technologies Used in WAN
Cellular and Satellite
Bluetooth
Wireless PAN technology that transmits signals over short distances between cell phones, computers, and other devices
WiMax
A technology for city-wide wireless Internet owned by Sprint that ultimately failed (know how)
How does Wireless Technology Work
Via Wavelengths
The 700MHz Band Auction
Gave control of a specific wavelength band in the US to certain companies like Verizon and AT&T
GPS
Global Positioning Software - A satellite-based navigation system
GIS
Geographic Imaging Software - Consists of hardware, software, and data that provide location information for display on a multidimensional map
Why does Wireless suck - Physically
Obstructions in the way of the a device's line of sight weaken the wireless signal
Why does Wireless suck - Security
Despite making business mobil, the threat of laptop theft and compromised data in increased (why?)
Man in the Middle Attack
The attacker secretly relays and possibly alters the communication between two parties who believe they are directly communicating with each other
Phases of the System Development Life Cycle
Planning, Analysis, Design, Development, Testing, Implementation, Maintenance
Swim Lane Diagrams
Used to show the interaction of different ‘actors’ within a process flow (much like the Odoo Interview System)
Pseudo-code
Informal high-level descriptions of the operating principles of a computer program
Unit Testing
Making sure each program functions correctly
A/B Testing
Using different testing parameters on different testers (control, variation(s)) to determine usability
Bugs
Errors in programming code
Creep
Increasing the requirements of a project after they have alre3ady been designed and approved
Software Development Methodolody - Waterfall
A sequence of phases in which the output of each phase becomes the input for the next
Software Development Methodolody - Agile
Aims for customer satisfaction through early and continuous delivery of useful software components via tiny projects
SCRUM
Uses small teams to produce small pieces of deliverable software using sprints, or 30-day intervals, to achieve an appointed goal
The Triple Constraint
Time, Scope, Cost - a project can only minimize two
Project stakeholder
Individuals and organizations actively involved in the project or whose interests might be affected as a result of project completion
Project deliverable
Any measurable, tangible, verifiable outcome, result, or item that is produced to complete a project or part of a project
SMART Objectives
useful reminders on how to ensure that the project has created understandable and measurable objectives
Gantt Charts
A type of bar chart that illustrates a project schedule
The Ten Flatteners
The Ten aspects in history as described be Thomas Friedman that explains how outsourcing became a viable business option