Reading...
Play button
Play button
Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
29 Cards in this Set
- Front
- Back
|
how you feel about change
|
situation
|
|
|
how you view the change
|
yourself
|
|
|
people and resources that can be of assistance
|
supports
|
|
|
steps taken to engage change
|
coping strategies
|
|
|
fear, self-interest, habit
|
resistance to change
|
|
|
uniformed optimism, informed pessimism, informed optimism, completion, hopeful realism
|
positive reasons for change
|
|
|
actions of ppl
|
behavior
|
|
|
extraversion, agreeablenes, emotional stability, conscientiousness, openness to experience
|
the big five personality dimensions
|
|
|
most strongly correlated to job performance
|
conscientiousness
|
|
|
commonly used personality trait test
|
MBTI
|
|
|
4 dimensions of MBTI
|
social interaction. preference for gathering dat, preference for decision making, style of making decisions
|
|
|
identifies the degree to which people are capible of reading and using the cues from the environment to determine behavior
|
self monitoring scale
|
|
|
set of managerial decisions and actions that determines the long-run performance of an organization
|
strategic management process
|
|
|
what are the 3 types of organizational strategies
|
corporate-determines what business you should be in
business-how to determine should compete in business functional- how to support the business level strategy |
|
|
enviromental screening
|
screening of large amounts of info to anticipate changes in environment
|
|
|
2 types of forecasting
|
Quantitative-applies data
Qualitative-uses jusdgement |
|
|
benchmarking
|
search for the best practices among competitiors that lead to best performance
|
|
|
6 elements of org design
|
work specialization-tasks are divided into seperate jobs
|
|
|
basis on which jobs are grouped
|
departmentalization
|
|
|
line of authority
|
chain of command
|
|
|
# of employees a manager can supervise effectively
|
span of control
|
|
|
who, where, and how decisions are made in orgs
|
centralization/decentralization
|
|
|
degree to which jobs are satndardized and the extent to which employee behavior is guided
|
formalization
|
|
|
4 contingency variables
|
org size, strategy, technology, environmental uncertainty
|
|
|
4 major forms of communication
|
control motivation, emotional expression, informatoin
|
|
|
the deliberate manipulation of info to make it appear more favorable
|
filtering
|
|
|
from manager to employees
|
downward communication
|
|
|
from employees to manager
|
upward comm.
|
|
|
among employees on the same level
|
lateral commm.
|
