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22 Cards in this Set

  • Front
  • Back
_____: The process by which a person exerts influence over other people and inspires, motivates, and directs their activities to help achieve group or organizational goals,
Leadership
____: An individual who is able to exert influence over other people to help achieve group or organizational goals.
A Leader
____: The specific ways in which a manager chooses to influence other people.
Personal Leadership Style
___: A leader who has a strong desire to serve and work for the benefit of others.
Servant Leader
When dealing with servant leaders, they pay the most attention to what type of people?
People who are the least well off in society
_____: The authority a manager has by virtue of his or her position in an organizatin's hierarchy.
Legitimate Power
____: The ability of a manager to give or withold tangible rewards (pay raises, bonuses, choice job assignemnts) and intangible rewards (verball praise, a pat on the back, respect).
Reward Power
_____: The ability of a manager to punish others. Punishment can range from verbal reprimands to reductions in pay or working hours to actual dismissal.
Coercive Power
Managers who rely on _____ power tend to be ineffecive as leaders and sometimes even get fired themselves.
Coercive Power
_____: This type of power is based on the special knowledge, skills, and expertise that a leader possesses.
Expert Power
This type of power is more informal than other types of power. It comes from subordinates and coworker's respect, admiration, and loyalty.
Referent Power
What is a way to increase referent power?
Taking time to get to know their subordinates and showin interest and concern for them.
_____: The expansion of employees knoweldge, tasks, and decision - making responsibilities.
Empowerment
The ______ model of leadership is focused on identifying the personal characteristics that cause effective leadership.
The Trait Model
Leaders engage in _____ when they show their subordinates that they trust, respect, and care about them.
Consideration
Leaders engage in ________ _______ when they take steps to make sure that work gets done, subordinates perform their jobs acceptably
Initiating Structure
Leadership that makes subordinates aware of the importance of their jobs and performance to the organization and aware of their own needs for personal growth and that motivates subordinates to work for the good of the organization.
Transformational Leadership
What are three characterisitics of subordinates under transformational leadership?
1.) Have increased awareness of the importance of their jobs and high performance
2.) Are aware of their own needs for growth, development, and accomplishment
3.)Work for the good of the organization and not just their own personal benefit
_____: An enthusiastic, self-confident leader who is able to clearly communicate his or her vision of how good thigs could be.
A Charismatic Leader
What are three traits of a charismatic leader?
1.) They are excited about their vision
2.) They are self-confident
3.) "Larger than Life"
Leadership that motivates subordinates by rewarding them for high performance and reprimanding them for low performance.
Transactional Leadership
Emotional Leadership plays a crucial role in management. True or False?
True