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9 Cards in this Set

  • Front
  • Back

Social Responsibility


An organization's obligation to maximize its positive impact and minimize its negative impact on society. Being a good corporate citizen can result in greater consumer trust and loyalty. Positive Publicity.

Marketing Citizenship


The adoption of a strategic focus for fulfilling the economic, legal, ethical, and philanthropic social responsibilities expected by stakeholders.

The Nature of Social Responsibility


Many car companies are embracing the electric car as a long-term, socially responsible benefit to their product offerings.

Marketing Ethics


Marketing ethics is a dimension of social responsibility that involves principle and standards that define acceptable conduct.


Cause-Related Marketing


The practice of linking products to a particular social cause on an ongoing short-term basis.

Strategic Philanthropy


The synergistic use of organizational core competencies and resources to address key stakeholders's interests and achieve both organizational and social benefits.

Strategic Philanthropy


Home Depot pairs with Peter Facinelli, or Twilight fame, and MasterCard to raise money for Habitat for Humanity

Sustainability


The potential for the long-term well-being of the natural environment, including all biological entities, as well as the interaction among nature and individuals, organizations, and business strategies. Timberland reports its "Green Index" on all of its footwear. Many products certified green.

Ethical Issue


An identifiable problem, situation, or opportunity requiring a choice among several actions that must be evaluated as right or wrong, ethical or unethical.

Organizational Corporate Cultural


A set of values, beliefs, goals, norms, and rituals that members of an organization share.

Organizational Culture


Bill Gates, reflects the company's organizational culture through his and his wife's person convictions. Microsoft has been elected as one of the World's Most Ethical Companies.

Codes of Conduct


Formalized rules and standards that describe what the company expects of its employees.

Implementing Ethical Compliance


Firms like Global Compliance have been established to help companies integrate ethical and compliance solutions into their organizations.

Social Responsibility Improves Marketing


Walmart deals with consumer environment concerns through reducing waste in the supply chain and using alternative fuel in some fleet trucks.

Sustainability Issue


Companies should work toward implementing goals


. Eliminate the concept of waste


. Make prices reflect the cost


. Reinvent the concept of a product

Economic Responsibility


.Provide a return on investment to their owners


and investors


.Create Jobs in the community


.Contribute goods and services to the ECO

Legal Responsibility


. Marketers are expected to follow all laws and


regulations designed to keep U.S. companies'


actions within the range of acceptable conduct.


. Economic and legal responsibilities are the


most basic levels of social responsibility for a


good reason.

Community Relations Issue


. Being a good Community citizen means avoid


ing harmful actions that could damage the


community.


. Marketers can improve a community's quality


of life though 1. employment ops


2. economic development


3. Financial contributions towards edu & Health

You Can Do This