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25 Cards in this Set

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sales potential vs market potential

market potential = prospective volume of a specific good/service that would be bought by a defined customer over a specific amount of time n a defined geographic area and marketing environment given a defined mix of industry and marketing effort



sales potential = prospective proportion of market potential for a service/good that could be purchased from a specific seller

market potential = what consumer & organizational markets could buy from all sellers



sales potential = what consumers & organizational markets could buy from one seller

forecast

forecast = seller's projection of market or sales potential stated in $

market share

market share = the percentage of market share that the seller actually gets

how market/Sales potential forecasting helps marketers

monitor external environment



establish realistic sales and profit objectives



allocate resources to achieve these objectives



control marketing efforts

Forecasting dimensions

area dimensions


- sales potential among various customers in different territories/areas



product level dimension


- demand for different products



time level dimension


- product & area forecasts over different time periods

basis for deciding market and sales potential to set goals and formulate strategies

the same as criteria that define markets in general


- money


- authority


- desire


- access

two basic components of a market

total population


- composed of all people in a given country who may or may not be interested in buying the company's product



potential market


- composed of people among the total population who profess some level of interest in the company's product

available market

the portion of the potential market that are interest in, can afford, and have access to the company's product

qualified available market

the portion of the potential market that have the money, desire, access, and credentials the company wants its customers to posses

target market

part of qualified available market that the company most justified cultivating



penetration market

the portion of the target market that have already purchased the company's product

summary of potential market

potential market



available market



qualified available market



target market



penetrated market

market minimum

sales volume when marketing expenditures is $0

marketing sensitivity of demand

difference between market minimum and market potential



if distance is great, market is capable of greater growth and will be more like to respond to marketing expenditures

forecast approaches

quantitative techniques


- rely on sales volume and other numbers


- ^ numbers created in past and assumed to have predictive value



judgemental techniques


- rely on judgement of people who have special knowledge on impact of different variables on sales


quantitative techniques

inpout-output analysis


- shows resources used by different industries and industry interdependence


- steel production (output) of a steel mill is an input for car manufacturers



correlation analysis


- measures association between potential sales and a market factor


- market factor is a measurement of economic activity called a leading factor



market factor index


- used as a check on correlation analysis


- develop data an overall product sales potential



chain ratio


- multiply a base number (like total # of buyers) by various qualifying criteria that remind the age number to reflect pertinent characteristics of submarkets



total market demand


- multiplies total number of buyers (n) by the quantity purchased by the average buyer (q) by the price of an average unit (p) to find total market demand (Q)

buying power index

published by Sales and Marketing Managemet magazine & Survey in its Survey of Buying Power

formula for buying power

Bi = 0.5Yi + 0.3Ri + 0.2Pi



B = buying power


Y = area's share of national disposable personal income


R = area's share of national retail sales


P = area's share of national population

correlation analysis

measures:


degree of association between potential sales and a leading series (market factor)



coefficients of income elasticity



production growth trends



2 major limitations to correlation analysis


1) they require lengthy sales history to develop relationships (at least 20 quarters of sales records


2) the are expensive and time consuming. Also need databases beyond the skills of researchers

organizational market forecasting strategies

market buildup


- building up total potential figures for an entire trading area by adding potential figures for specific industries in the area


- SIC categories helpful



time series analysis


- assumes changes in sales levels in previous periods can be used to product sales in the future



exponential smoothing


- uses weighted average of past observations, with more weight on more recent observations


- solves problem in time series analysis (assumption that future trends will continue like the past)

time series analysis

changes in sales prediction reflect 4 components:



long-term treat (T)


- reflecting underlying sales pattern by fitting a straight or curved line through past sales



intermediate term (C)


- reflecting cyclic changes in economic or competitive activity.


- depicted as a wavering changes in trend line



season component (S)


- reflecting any recurrent weeklu, monhly, or quarterly changes in sales patterns



erratic events (E)


- components reflecting unexpected events that might influence sales

judgement forecasting techniques

survey of expert opinion


- can use Delphi technique (estimates of future rates were sent back to people who submitted estimates until a concensus emerges)



survey of buyer intentions


- can use purchase probability scale (0.0 - 1.0) (0.0 = no chance. 1.0 = certain chance)


- Survey Research Center of the University of Michigan best known for caster of buyer purchase intentions



composite sales force opinion


-

judgement forecasting in international markets

focus group panels



Delphi technique

quantitative forecasting in international markets

1) modify direct forecasting approaches



2) rely on analogy approaches to measure market variables

gap analysis

used after estimates of global/domestic sales potential are made



puts ^ figures into meaningful perspective



compared gaps in number of areas and taking actions based on this understanding