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6 Cards in this Set

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The Strategic Management Process

- Long run, on-going, efficient and effective.


- Planning


- Organization


- Leading


- Controlling to meet objective & mission of the firm.


Strategic Analysis


(first step in strategic planning)

Purpose: to evaluate the present situation of the organization


1. Internal environmental Analysis ( Strength/Weaknesses)


->Management capabilities, Information technology, Marketing, Finance, Research and development, human resources)


2. External Environment Analysis (opportunities/threats) Remote Environment-> Economic, Social, Political. Industry Environment -> Task environment: Barriers to entry, supply power, buyer power, substitute availability, competitive rivalry

Strategic Formulation/Goals (Second step)

Well constructed goals have 4 characteristics:


1. Precise and measurable.


2. Address critical issues.


3. Challenging but realistic.


4. Dated/Calendar sensitive.



(when you write a goal statement you need ALL 4 stages)

Strategic Implementation

Action plans to tell:


1. What is to be done ( The objective/goal)


2. When (date)


3. By whom (responsible party)


4. With what support (budget)

Evaluation and Control

Make adjustments and make sure that the mission will be achieved.

What is a Mission Statement?

A mission statement is a general statement about the over-riding purpose and scope of the organization. It is more global in it's perspective than a goal.


- Sets boundaries for organizational purview


- Mandates a purpose for existence


- Describes the quality of services


- Sets geographical boundaries


- Major emphasises or commitments


- Indicates values and responsibilities of organization / owners