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20 Cards in this Set
- Front
- Back
A ______ is a choice made from available alternatives
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DECISION
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______ _____ is the process of identifying problems & opportunities and then resolving them--this involves effort beoth before & after the actual choice
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DECISION MAKING
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________ ______ involve situations that have occurred often enough to enable decision rules to be developed and applied in the future.
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PROGRAMMED DECISIONS
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__________ _____ are made in response to situations that are unique, poorly defined, largely unstructured, and likely to have important consequences for the organization
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NONPROGRAMMED DECISIONS
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_____ means that all the information the decision maker needs is fully available
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CERTAINTY
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____ means a decision has clear-cut objectives & good information available. The future outcomes associated with each alternative are subject to change
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RISK
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__________ means managers know which goals they wish to achieve, but information about alternatives and future outcomes is incomplete
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UNCERTAINTY
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_________ means that the goals to be achieved or the problem to be solved is unclear, alternatives are difficult to define, and information about outcomes is unavailable
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AMBIGUITY
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The ________ _____ of decision making is based on assumptions that managers should make logical decisions that will be in the organization's best economic interests
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CLASSICAL MODEL
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The classical model is _________, defining how a decision maker should a make decisions, adn providing guidellines for reaching an ideal outcome for the organization
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NORMATIVE
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_______ ___________ means people have limits, or boundaries, on the amount of information they can process in making a decision
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BOUNDED RATIONALITY
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___________ means that decision makers choose the first solution alternative that satisifes minimal decision criteria
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SATISFICING
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_________ is another aspect of administrative decision making. It represents a quick apprehension of a decision situation based on past experience but without conscious thought--gut feeling.
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INTUITION
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A _________ is an informal alliance among managers who support a specific goal
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COALITION
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A _______ occurs when organizational accomplishment is less than established goals--some aspect of the performance is unsatisfactory
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PROBLEM
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_________ is the step in which managers analyze the underlying casual factors associated with the decision situation
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DIAGNOSIS
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____ __________ is the willingness to undertake risk w/ the opportunity of gaining an increased payoff
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RISK PROPENSITY
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The _____________ of a chosen alternative involves the use of managerial, administrative, and persuasive abilities to ensure that the chosen alternative is carried out
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IMPLEMENTATION
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______________ uses a face-to-face group to spontaneously suggest a broad range of alternatives for decision making
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BRAINSTORMING
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Some groups assing a _______ _________, who has the role of challenging the assumptions and assertions made by the group
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DEVIL'S ADVOCATE
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