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11 Cards in this Set
- Front
- Back
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multiculturalism
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The broad issue associated with differences in values, beliefs, behaviors, customs, and attitudes held by people in different cultures.
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Diversity
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Exist in a group or organization when its members differ from one another along one more important dimensions, such as age, gender, or ethnicity
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Increasing diversity and multiculturalism in organizations
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Changing demographics in the labor force
increasing awareness that diversity improves the quality of the workforce legislation and legal action The globalization movement |
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Multicultural organization
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An organization that has achieved high levels of diversity, is fully able to capitalize on the advantages of diversity, and has few diversity-related problems
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Six characteristics of multicultural organization
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pluralism,full structural integration,
full integration of the informal network, absence of prejudice and discrimination no gap in organization identification based on cultural identity group, low levels of inter group conflict |
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Individual strategies
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Understanding, empathy, tolerance, willingness to communicate
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Mission
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A statement of an organizations fundamental purpose
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Action plan
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A plan used to operate any other kind of plan
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reaction plan
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A plan developed to react to an unforeseen circumstance
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Strategic management
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A comprehensive and ongoing management process aimed at formulating and implementing effective strategies; a way of approaching business opportunities and challenges
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Strategy formulation
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The set of processes involved in creating or determining the strategies of the organization; it focuses on the content of strategies
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