Management

Front 1

Any process that accepts inputs and uses resources to change those inputs in useful ways

Back 1

OPERATION

Hint 1

A

Front 2

Examples of final goods and services

Back 2

1.INDUSTRIAL-borax powder

2.SERVICES-roads & bridges

3.ELECTRICAL PRODUCTS- circuit breakers

4.ELECTRONIC PRODUCTS-oscilloscope

5.MECHANICAL DEVICES-trucks

6.ENGINEERING CONSULTANCY-project management services

Hint 2

B

Front 3

The process of planning, organizing, and controlling operations to reach objectives efficiently and effectively.

Back 3

OPERATIONS MANAGEMENT

Hint 3

C

Front 4

The cost of doing something, or the resource utilization involved.

Back 4

EFFICIENCY

Hint 4

D

Front 5

Refers to goal accomplishment.

Back 5

EFFECTIVENESS

Hint 5

E

Front 6

Expected to produce some output at whatever management level he is.

Back 6

ENGINEER MANAGER

Hint 6

G

Front 7

Must find ways to contribute to the production of quality goods or services and the reduction of costs in his department.

Back 7

OPERATIONS MANAGER

Hint 7

G

Front 8

What are the Types of Transformation Process

Back 8

1. MANUFACTURING PROCESSES

2. SERVICE PROCESSES

Hint 8

H

Front 9

Under Manufacturing Processes

Back 9

1. JOB SHOP

2. BATCH FLOW

3. WORKER-PACED LINE FLOW

4. MACHINE-PACED LINE FLOW

5. BATCH/CONTINUOUS FLOW HYBRID

6. CONTINUOUS FLOW

Hint 9

I

Front 10

Under Service Processes

Back 10

1. SERVICE FACTORY

2. SERVICE SHOP

3. MASS SERVICE

4. PROFESSIONAL SERVICE

Hint 10

J

Front 11

Refer to the making of products by hand or with machinery.

Back 11

MANUFACTURING PROCESSES

Hint 11

K

Front 12

Production is based on sales orders for a variety of small lots.

Back 12

JOB SHOP

Hint 12

L

Front 13

Process is where lots of generally own designed products are manufactured.

Back 13

BATCH FLOW

Hint 13

M

Front 14

Refers to a production layout arranged in a sequence to accommodate processesing of large volumes of standardized products or services.

Back 14

WORKER-PACED ASSEMBLY LINE

Hint 14

N

Front 15

Worker-Paced assembly line is characterized by the following:

Back 15

1. The products manufactured are mostly standardized.

2. There is clear process pattern.

3. Specialized equipment is used.

4. The size of operation is variable.

5. The process is worker-paced

6. The type of layout used is the line flow.

7. Labor is still a big cost item.

Hint 15

O

Front 16

Type of production process produces mostly standard products with machines playing a significant role.

Back 16

MACHINE-PACED ASSEMBLY LINE

Hint 16

P

Front 17

Under machine-paced assembly line

Back 17

1. The process is of clear, rigid pattern.

2. Specialized type of equipment is used.

3. The line flow layout is used.

4. Capital equipment is a bigger cost item than labor.

5. Operation is large.

6. The process is machined-paced.

Hint 17

Q

Front 18

Characterized by the rapid rate at which items move through the system.

Back 18

CONTINUOUS FLOW

Hint 18

R

Front 19

A combination of the batch and the continuous flow.

Back 19

BATCH/CONTINUOUS FLOW HYBRID

Hint 19

S

Front 20

Under Manufacturing Processes

Back 20

1. JOB SHOP

2. BATCH FLOW

3. WORKER-PACED ASSEMBLY LINE

4. MACHINE-PACED ASSEMBLY LINE

5. CONTINUOUS FLOW

6. BATCH/CONTINUOUS FLOW HYBRID

Hint 20

T

Front 21

Those that refer to the provision of services to persons by hand or with machinery.

Back 21

SERVICE PROCESSES

Hint 21

U

Front 22

Under Service Processes

Back 22

1. Service Factory

2. Service Shop

3. Mass Service

4. Professional Services

Hint 22

V

Front 23

Offers a limited mix of services which result to some economies of scale in operations.

Back 23

SERVICE FACTORY

Hint 23

W

Front 24

Provides a diverse mix of services.

Back 24

SERVICE SHOP

Hint 24

X

Front 25

Provides services to a large number of people simultaneously.

Back 25

MASS SERVICE

Hint 25

Y

Front 26

These are companies that provide specialized services to other firms or individuals.

Back 26

PROFESSIONAL SERVICES

Hint 26

Z

Front 27

Under Professional Services

(Examples of firms)

Back 27

1. Engineering or Management consulting services.

2. Design Services.

3. Advertising Agencies.

4. Accounting Services.

5. Legal Services.

6. Data Processing Services.

7. Health Services.

Hint 27

AA

Front 28

What are the Strategies that may be used depending on the situation. (Under Professional Services)

Back 28

1. The use of staggered work-shift schedules.

2. The hiring of part-time staff.

3. Providing the customer with opportunity to select the level of service.

4. Installing auxiliary capacity or hiring subcontractors.

5. Using multiskilled floating staff.

6. Installing customer self-service

Hint 28

BB

Front 29

Important Parts of Productive Systems

Back 29

1. Product Design.

2. Production Planning and Scheduling.

3. Purchasing and Materials Management.

4. Inventory Control

5. Work Flow Layout

6. Quality Control

Hint 29

CC

Front 30

Refers to the process of creating a set of product specifications appropriate to the demands of the situation.

Back 30

PRODUCT DESIGN

Hint 30

DD

Front 31

Forecasting the future sales of a given product, translating this forecast into the demand it generates for various production facilities, and arranging for the procurement of these facilities.

Back 31

PRODUCTION PLANNING

Hint 31

EE

Front 32

The phase of production control involved in developing timetables that specify how long each operation in the production process takes.

Back 32

SCHEDULING

Hint 32

FF

Front 33

Firms need to purchase supplies and materials required in the various production activities.

Back 33

PURCHASING

Hint 33

GG

Front 34

The approach that seeks efficiency of operation through integration of all material acquisition, movement, and storage activities in the firm.

Back 34

MATERIALS MANAGEMENT

Hint 34

HH

Front 35

Process of establishing and maintaining appropriate levels of reserve stocks of goods.

Back 35

INVENTORY CONTROL

Hint 35

II

Front 36

Ways of achieving proper inventory control.

Back 36

1. DETERMINING REORDER POINT AND REORDER QUANTITY.

2. DETERMINING ECONOMIC ORDER QUANTITY.

3.THE USEO JUST-IN-TIME (JIT) METHOD OF INVENTORY CONTROL.

4. The use of material requirement planning(MRP) method of planning and controlling INVENTORIES.

Hint 36

II

Front 37

Process of determining the physical arrangement of the production system.

Back 37

WORK-FLOW LAYOUT

Hint 37

JJ

Front 38

Benefits of a good work-flow layout.

Back 38

1. Minimize investment in equipment.

2. Minimized overall production time.

3. Use existing space most effectively.4

4. Provide for employee convenience, safety, and comfort.

5. Maintain flexibility or arrangement and operation.

6. Minimize materialhandling cost.

7. Minimize variation

In types of material-handling equipment.

8. Facilitate the manufacturing (or srevice) process.

9. Facilitate the organizational struture

Hint 38

Kk

Front 39

Refers to the measurement of products or services againts standards set by the company.

Back 39

QUALITY CONTROL

Hint 39

Ll