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8 Cards in this Set
- Front
- Back
what are the five components of the general environment?
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environmental, sociological technological, political/legal, international
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The task environment?
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competitors, customers, suppliers, strategic partners, regulators
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Five competitive forces?
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threat of new entrants, competitive rivalry, threat of substitute, power of buyers/sellers
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Arguments for social responsibility?
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biz creates probs and should solve them, corps are citizens, biz have resources to solve, biz is a partner is society
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Arguments against social responsibility?
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purpose is profit, involvement in social progs give biz too much power, conflict of interest, biz lacks expertise
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Reasons for multicultural competitive advantage?
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resource acquistion, cost, marketing, creativity, prob solving, systems flexibility
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Barriers to goal setting?
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inappropriate, improper reward system, dynamic and complex environment, reluctance to establish goals, resistance to change, constraints
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Overcome barriers?
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understanding the purposes of goals and planning, communication and participation, consistency/revision/updating, effective reward systems
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