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3 Cards in this Set

  • Front
  • Back

Each member of the organization has his/her official duties and explicitly described responsibilities. An organization depends on the employees carrying out these essential tasks.

Dependable Role Performance

For an organization to exist at all, it has to have members. As such, attracting and retaining these members are essential to an organization’s survival. Low turnover is usually much cheaper than high turnover.

Attracting and Retaining People

These are behaviors that benefit the organization, but are not explicitly required of members:

Contributing constructive ideas


Cooperating with co-workers


Expressing favorable attitudes about the organization to others


Taking the initiative to get additional training on your own


Keeping the organization safe by removing hazards

Extra-Role Behaviors