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61 Cards in this Set
- Front
- Back
Describe the Self-Awareness Model (Levey) from the center and then clockwise from the top
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Sensing at the center, then clockwise from Top Left:
Thoughts/Story/Interpretation Feelings/Emotional Reaction Body sensations Wants/Actions |
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What are the characteristics of the Interpersonal Gap (Wallen)?
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-Intentions and Impacts are Private
-Intention encoded into action, can only be inferred by recipient -Action decoded into Impact, can only be inferred by actor |
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What are the Skills for Sender & Receiver in the Interpersonal Gap?
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Curiosity
Paraphrase Perception checking |
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In the Interpersonal Gap Model, what do you do in the role of the sender?
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1) Describe behavior interpreted as sign of mis-impact
2) State inference, check for accuracy of inference 3) Disclose intent |
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In the Interpersonal Gap Model, what do you do in the role of the receiver?
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1) Describe behavior, paraphrase
2) Report impact / inference 3) Check for accuracy of inference |
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What is the focus of the Response-Ability Axis / Immediacy Model (Weber)?
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What – exactly – is going on for me here in this moment?
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In the Response-Ability Axis / Immediacy Model (Weber), describe the top of the axis.
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Precision/Focus (Top): From Abstract & General to Specific Internal Experience & External Behavior
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In the Response-Ability Axis / Immediacy Model (Weber), , describe the right of the axis.
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Person (Right): From General (You, Them, We, Us) to I
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In the Response-Ability Axis / Immediacy Model (Weber), describe the bottom of the axis.
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Place (Bottom): There, Outside talk, Triangulation vs. Here
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In the Response-Ability Axis / Immediacy Model (Weber), describe the left of the axis.
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Time (Left): Past/Future vs. Now
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What are the 5 aspects of the Diamond Model of Integrity (Weber)?
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Differentiation
Attunement Honesty Creativity Learning |
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Describe "Differentiation" in the Diamond Model of Integrity (Weber)
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Differentiation (Trust Axis):
Requires Clarity & Courage Pitfalls -Lack of self-awareness -Lack of courage to stand forth with new, challenging ideas Self-awareness (thoughts, body, feelings, wants) Respond reflectively, not reactively Self-responsible (I position) Self-definition – being clear within self |
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Describe "Attunement" in the Diamond Model of Integrity (Weber)
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Attunement (Trust Axis):
Love our ideas but remain open to learning from others Requires open, confident heart Move toward the world of the other Skilled inquiry – intent to discover Aware of impact on the other Clear feedback |
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Describe "Honesty" in the Diamond Model of Integrity (Weber)
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Honesty (Vitality Axis – Drive?):
Focus on self-knowledge, self-honesty Also, willingness to speak our truth, seek others’ truths Explore own defenses, shadow Can reveal self without losing contact with the other Congruity with body responses |
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Describe "Creativity" in the Diamond Model of Integrity (Weber)
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Creativity (Vitality Axis – Drive?):
Constant dialectic between -Experience (what has been) -Expectation (what might be) Vital life through: -Being attuned to but not driven by past -Open to but not spooked by or mesmerized by potential future Open to discontinuous thinking, deconstruction of cherished ideas Reframe situations Openness / adaptability |
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Describe "Learning" in the Diamond Model of Integrity (Weber)
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Learning at Center:
Live with Confidence, not Certainty Every situation is a learning opportunity Anyone can be my teacher |
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What is the use of the Relational Awareness Model / Awareness Dance (Williamson / Weber)?
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Tool to find what else I might bring to the conversation
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Describe "Differentiation" in the Relational Awareness Model / Awareness Dance (Williamson / Weber):
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Locate myself
What do I / don’t I know about me? |
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Describe "Attunement" in the Relational Awareness Model / Awareness Dance (Williamson / Weber):
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Locate the other
What do I / Don’t I know about you? |
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Describe "Curiosity" in the Relational Awareness Model / Awareness Dance (Williamson / Weber):
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What I don’t know yet in general
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When does intensity occur?
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Occurs when we believe that what we desire is threatened
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What would occur without intensity?
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Without intensity, there is no growth
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What are the 3 categories in the Ladder of Accountability (in increasing levels of accountability)?
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Abdicating Behavior
Accountable Behavior Skills and Actions |
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In the Ladder of Accountability, what are the levels of accountability in Abdicating Behavior (in increasing levels of accountability)?
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Denial of situation/pain/problem
Blame others Excuses – “if only”, “I can’t” Wait and Hope |
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In the Ladder of Accountability, what are the levels of accountability in Accountable Behavior (in increasing levels of accountability)?
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Acknowledge Reality
Own it, take a position Find/create solutions Implement Solutions |
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In the Ladder of Accountability, what are the levels of accountability in Skills & Actions (in increasing levels of accountability)?
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Evaluate – identify my current stance/position on ladder
Choose – what position do I want to be in? Act – what do I need to do in order to move to desired position? |
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What are two examples of co-created patterns?
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1) Over-functioning/Underfunctioning
2) Triangulation |
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Describe Over-functioning/Under-functioning:
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A recurring pattern in relationships where one person works really hard to make things work and the other doesn't contribute much at all. Over-functioner works hard, complains they get no support, indirectly communicates
Underfunctioner is somehow not qualified, doesn’t contribute much at all, gets message that their effort wouldn’t be appreciated and thinks “why bother?” |
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Describe Triangulation:
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A recurring pattern in response to a poorly functioning pair is involving a third person in the pattern to relieve the tension. However, the third person prolongs the ineffective pattern.
Common triangular pattern: Victim/Persecutor/Rescuer, Rescuer may shift to Persecutor, Persecutor to Victim, Victim to Rescuer |
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Describe how to manage triangulation during times of conflict:
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Help people talk directly to others rather than about others.
Resolve differences directly. E.g. when A is in conflict with B, comes to C (me) Help A ventilate Challenge is to remain unbiased toward B Help A become clear / formulate direct action Challenge – to maintain positive relationship with A while encouraging self-accountability Choose to stop colluding E.G. if pattern continues without shift Intervene with both A and B Challenges: Remain neutral, avoid over-functioning |
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Describe Feedback:
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Feedback consists of sharing a behavior description and the impact that the behavior has had upon you as an observer.
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What are the 7 skills in giving feedback?
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1) Begin by offering feedback and asking if it is wanted.
2) “Own” your feedback as simply part of your experience. 3) Offer the feedback as information, and not as a demand for change. 4) Provide a description of the other person’s behavior. 5) Share the impact that this behavior has had on you. 6) Approach the conversation as a two-way learning process. 7) Be open to feedback from the other person. |
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What are the 6 skills in receiving feedback?
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1) Seek and welcome feedback, as a way to gather information about yourself.
2) Approach the conversation as a two-way learning process. 3) Remember, feedback is simply information. 4) Use active listening skills to receive feedback. (See section on Active Listening.) 5) Describe the impact of the feedback to the other person. 6) Hold feedback lightly. Strike a balance between rejecting it outright and “swallowing it whole.” |
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What are the 7 mental habits that lead to distortion?
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1) Selective Perception
2) Over-generalization 3) Mind-reading 4) Jumping to conclusions 5) Exaggeration 6) Idealization 7) Personalization |
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Describe SELECTIVE PERCEPTION
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Seeing things only one way, while discounting all evidence to the contrary
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Describe the potential antidote to SELECTIVE PERCEPTION
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Antidotes: Awareness of multiple possible realities, unexplained contributions; think systemically
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Describe OVERGENERALIZATION
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Taking a single event and using it to describe or predict a perpetual pattern (often introduced with "always" or "never")
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Describe potential antidotes to OVERGENERALIZATION
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Antidotes: Look for exceptions
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Describe MIND-READING
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Attributing the worst motives and intentions to another to explain why they have done something
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Describe potential antidotes to MIND-READING
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Antidotes: No one really knows the other
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Describe JUMPING TO CONCLUSIONS
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Concluding that the worst beliefs are valid, despite the absence of real evidence
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Describe potential antidotes to JUMPING TO CONCLUSIONS
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Antidotes: Remain open & curious
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Describe EXAGGERATION
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A trivial fact is mistaken for a catastrophe
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Describe potential antidotes to EXAGGERATION
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Antidotes: Investigate assertion
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Describe IDEALIZATION
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Believing things "should" be a certain way, and anything short of that is flawed, wrong, or bad
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Describe potential antidotes to IDEALIZATION
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Antidotes: Examine true priorities – what’s really important?
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Describe PERSONALIZATION
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To fell personally responsible for situations out of one's control
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Describe potential antidotes to PERSONALIZATION
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Antidotes: Identify that which is/isn’t in my control
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What are the 5 main areas of Emotional Intelligence according to Goleman?
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1) Self-Awareness (Knowing my state)
2) Self-Regulation (Managing my state) 3) Motivation (facilitates reaching goals) 4) Empathy (awareness of others feelings, needs, concerns) 5) Social Skills (adeptness in producing desirable responses in others) |
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What is behavior description?
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A behavior description is a report of specific, observable actions rather than inferences, evaluations or interpretations. It is a description of what happened, not why.
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What is the first test of a behaviour description?
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A behavior description reports specific, observable actions.
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What is the second test of a behaviour description?
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A behavior description is non-evaluative,
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What is the role of the coach in a Skills Group?
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The role of the coach in a Skills Group is to help raise the partner’s self awareness. As an outside observer, a coach can enhance and accelerate the learning process.
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What are the 9 aspects of coaching?
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1) Active, engaged observing & listening
2) Specific behavior Description 3) Clarification 4) Perception-checking 5) Acknowledgment 6) Inquire as to impact 7) Report of impact 8) Check on feedback given (what did you hear me say?) 9) Tentative judgments/hypotheses |
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What are the 8 aspects that are not a part of effective coaching?
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1) Evaluation of performance
2) Moral judgments 3) Advice-giving 4) Psychodynamic or diagnostic interpretations/speculations/explanations 5) Persistent questioning to gather information or the sustained recounting of personal experiences by either partner 6) Comments about other group members or comparisons 7) Side talking 8) Random free associations |
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What are the Four "Ways"?
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1) Way of the Warrior
2) Way of the Healer 3) Way of the Visionary 4) Way of the Teacher |
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Describe the Way of the Warrior
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Way of the Warrior – be present with what is, respond, avoid conflict
Show Up! |
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Describe the Way of the Healer
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Way of the Healer – be present in the moment, in relationship. Pay attention to what has heart & Meaning
Pay Attention! |
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Describe the Way of the Visionary
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Way of the Visionary – what is my truth, without blame and judgment?
Tell The Truth! |
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Describe the Way of the Teacher
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Way of the Teacher – Be open to but not attached to outcome
Don’t Be Attached to Outcome! |
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What are the aspects of S.M.A.R.T. Goal Setting?
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S-Specific
M-Measurable A-Attainable (Stretch without breaking) R-Realistic (Not intimidating to the point of paralysis) T-Timely (Realistic time-frame) |