Jet Blue Airline Terminology

Front 1

A/C

Back 1

AIRCRAFT

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ACARS

Back 2

AIRCRAFT COMMUNICATION ADDRESSING & REPORTING SYSTEM

-A two-way communication link between a JetBlue flight & JetBlue's main ground facilities. Data is collected in the aircraft by digital sensors and transmitted to the ground facilities.

Front 3

AFT

Back 3

The rear of the aircraft

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AED

Back 4

Automated External Defibrillator

-Medical equipment onboard the aircraft used to restore normal heart rhythm following cardiac arrest

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AIRSTAIRS

Back 5

Moveable stairway which is driven up to an aircraft door & allows customers to board & deplane.

Front 6

AO

Back 6

Airport Operations

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ARM

Back 7

The process of preparing an escape slide for use in an evacuation. When the door is opened in the armed mode, the escape slide will automatically deploy & deflate.

Front 8

ATC

Back 8

Air Traffic Control

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BID

Back 9

The process of submitting your preferences for monthly schedules

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Blue City

Back 10

A city that JetBlue flies to and from

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BULKHEAD

Back 11

A wall or partition used to separate aircraft areas such as galleys & lavatories.

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CABIN

Back 12

The customer compartment of the aircraft.

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CAPTAIN

Back 13

The crewmember in charge of the aircraft, crew, & cargo.

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CART

Back 14

Mobile unit used for catering of service items & supplies such as ice, beverages, snacks, & waste.

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AIRPORT CODE

Back 15

The 3 letter abbreviations by which each airport is identified.

Example: BUF=Bufflao, NY

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COCKPIT

Back 16

The compartment of the aircraft from which the pilot controls the aircraft

(also known as the flight deck)

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COMAT

Back 17

Intra-company mail system utilizing company flights as the courier

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COMPLIANCE CHECK

Back 18

Verification that customers are adhering to safety regulations.

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CREWMEMBER

Back 19

JetBlue Airways term for employee.

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CREW BASE

Back 20

Specific airport from which all trips will begin and end for inflight crewmembers

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CRO

Back 21

Complaint Resolution Official: A JetBlue crewmember charged with specific duties and authority to resolve complaints sometimes made by customers.

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CX

Back 22

Code for flight cancellation

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DEADHEADING

Back 23

Flight or inflight crewmembers travelling on company business as non-working crew, either in a customer seat or jumpseat

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DISARM

Back 24

The process of disabling the escape slide. When the door is opened in the disarmed mode, the escape slide will NOT deploy.

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DOT

Back 25

Department of Transportation: The US Government Agency that oversees various aspects of travel (air, rail, etc.)

Front 26

ENTRY DOORS

Back 26

The doors on A/C left used for customer boarding and deplaning. They are occasionally referred to as 1L or 2L.

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EXIT ROW SEATS

Back 27

Seats from which a customer can go directly to an exit without first stepping in to the main aisle.

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F/A

Back 28

Fight Attendant

(also known as Inflight Crewmember or IFC)

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FAA

Back 29

Federal Aviation Administration: The US Government Agency that sets the standards and monitors the procedures for aircraft and people who work in the aviation industry.

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FAM

Back 30

Flight Attendant Manual

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FAR

Back 31

Federal Aviation Regulations: Regulations set forth by the FAA by which air carriers must abide.

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FAA MINIMUM CREW

Back 32

The minimum number of Inflight Crewmembers required by the FAA to staff a particular type of aircraft.

Front 33

FLIGHT DECK

Back 33

Cockpit

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F/O

Back 34

First Officer: This crewmember assists the Captain in the Flight Deck and is second in command of the aircraft.

Front 35

FSB SIGN

Back 35

Fasten Seat Belt Sign

Front 36

FUSELAGE

Back 36

The body of the aircraft.

Front 37

FWD

Back 37

Forward: The front of the aircraft.

Front 38

GALLEY

Back 38

Kitchen of the airplane used for storing catering supplies and preparing snacks and beverages for Inflight Service.

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GSC

Back 39

Ground Security Coordinator: A JetBlue Crewmember responsible for evaluating and implementing security procedures for each flight at the airport.

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ICSR

Back 40

Inflight Customer Service Representative: An additional Crewmember on an aircraft to provide translation services between the crew and customers on flights where English is not the first language of the destination.

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IFC

Back 41

Inflight Crewmember

(also known as Flight Attendant or F/A)

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IFE

Back 42

Inflight Entertainment: JetBlue Entertainment System on all aircraft that includes 36 channels of free DIRECT TV, up to 4 channels of JetBlue Features Pay Per View Movies and up to 100 channels of XM Satellite Radio.

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IROP

Back 43

Irregular Operations

(such as a weather event)

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ISC

Back 44

Inflight Security Coordinator: Much like the GSC described, this Crewmember is empowered to evaluate and resolve various security-related scenarios that occur while airborne. This is an additional responsibility of the Captain.

Front 45

JET BRIDGE

Back 45

Mobile walkway which connects the terminal to the aircraft. Customers board and deplane through the jet bridge.

Front 46

J/S

Back 46

Jumpseat: The retractable seat IFCs occupy for takeoff, landing, during turbulence inflight and while the aircraft moves on the surfaces of the airport.

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LAV

Back 47

Lavatory: The restroom facility onboard the A/C.

Front 48

LEG

Back 48

A flight segment.

Example: A flight from JFK to BUF is one leg.

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MEL

Back 49

Minimum Equipment List: A list of equipment that must be in working order so that a flight may be legally dispatched for operation with customers and crewmembers onboard.

Front 50

NARROW BODY

Back 50

Aircraft designed with a single aisle.

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NTSB

Back 51

National Transportation Safety Board: US Government Agency that is responsible for investigating all transportation-related incidents.

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OAL

Back 52

Other airline.

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OHB

Back 53

Overhead Bin: The enclosed stage space directly above cabin seats.

Front 54

PAIRING

Back 54

A series of flight legs built together to form the trip an Inflight Crewmember or Pilot is assigned to work. A pairing can range from 1-5 days.

Front 55

PIC

Back 55

Pilot in Command

Front 56

POB

Back 56

Portable Oxygen Bottle: Bottle containing oxygen under pressure, used in emergency situations.

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PUSHBACK

Back 57

The action of pushing the A/C back from the gate using a piece of ground service equipment called a tug.

Front 58

RON

Back 58

Remain Overnight

(aircraft stays overnight at Blue City)

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RUNWAY

Back 59

The surface on which the aircraft takes off and lands.

Front 60

SERVICE DOORS

Back 60

The doors on A/C right by which the caterers and other support personnel deliver their services. They are occasionally referred to as 1R or 2R

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SLIDE

Back 61

Escape slide used for evacuations. Constructed of rubberized canvas and inflates when deployed.

Front 62

SLIDE/RAFT

Back 62

Escape slide used for evacuations. This can also be used in a water evacuation as a raft. Constructed of rubberized canvas and inflates when deployed.

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STOW

Back 63

The act of storing an item brought onboard.

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STERILE COCKPIT

Back 64

The period of time when the aircraft is moving on the ground or flying under 10,000 feet. There is no communication other than that of an emergency nature allowed between the Flight Deck and the Inflight Crew.

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TAXI

Back 65

All surface movement of the aircraft prior to takeoff or after landing in which the aircraft is moving on its own power.

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TAXIWAY

Back 66

The ramp/tarmac area used by all aircraft when moving between the runway and the gate area.

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UMNR

Back 67

Unaccompanied minor

Front 68

WIDE BODY

Back 68

Aircraft designed with 2 aisles

Front 69

ZULU TIME

Back 69

Also know as Coordinated Universal Time (UTC). Used as the standard time in aviation to avoid confusion over local time zones, e.g. "the flight departed at "1600z". It is roughly equivalent to Greenwich Mean Time (GMT)