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6 Cards in this Set
- Front
- Back
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Service Strategy FSDBS |
Financial Management Service Portfolio Management Demand Management Business Relationship Management Service Strategy |
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Service Design D ASS CISS |
Design Coordination Availability Management Service Level Management Service Catalog Management Capacity Management IT Service Continuity Security Management Supplier Management |
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Service Transition CC TRACKS |
Change Management Change Evaluation Transition Planning and Support Release and Deployment Management Asset and Configuration Management Knowledge Management Service Validation and Testing |
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Service Operation RIP AE |
Request Fulfillment
Incident Management Problem Management Access Management Event Management |
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Service Operation STAIT |
Service Desk Technical Management Application Management IT Operations |
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CSI SS7 |
Service Measurement Service Level Management 7 Steps |
