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28 Cards in this Set
- Front
- Back
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Self-Service Reporting Environment SavesMillions For Corporate Customers
What does Travel and Transport, Inc., do? |
Travel and Transport, Inc., is the travel management company
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Self-Service Reporting Environment Saves Millions For Corporate Customers
What was the solution? How was it implemented?, |
Travel and Transport implemented InformationBuilders’ WebFOCUS business intelligence (BI) platform
Theapproach was to create an online BI system that allows clients to accessinformation directly, so they won’t have to rely on the IT department to runreports for them. |
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Self-Service Reporting Environment Saves Millions For Corporate Customers
It is important to know that a _________________ solution was implemented. |
multi-vendor, multi-tool
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Self-Service Reporting Environment Saves Millions For Corporate Customers
The key to winning new customers andretaining existing ones was to provide value-added services to the clients sothey can efficiently analyze costs and other options to quickly instate ___________________. |
optimal purchase agreements |
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What is data visualization?
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Data visualization, perhaps more appropriatelycalled “information visualization,” is the use of visual representations toexplore, make sense of, and communicate data. It is closely related to thefields of information graphics, scientific visualization, and statisticalgraphics
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Bar charts
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are useful in displaying nominal data ornumerical data that splits nicely into different categories so you can quicklysee comparative results and trends within your data
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Pie charts
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should be used for depicting proportions, forexample, to show relative proportions of majors declared by college students intheir sophomore year.
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bubble charts
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bubble charts an enhanced variant of a scatterplot because they add a dimension via the size of the dot
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(also called network diagrams) show precedencerelationships among the project activities/tasks
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PERT charts
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of course, show geographic information andlocation data. Geographic maps are typically used together with other chartsand graphs, as opposed to by themselves, and show postal codes, country names,latitude/longitude, and etc
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Geographic maps
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Tree maps
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are good for showing hierarchical information, suchas when illustrating the hierarchy chart of employees in a company.
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What are the four perspectives that BSC suggeststo view organizational performance?
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The four perspectives are: customer, financial,internal business processes, and learning and growth
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Delta Lloyd Group Assures Accuracy andEfficiency in Financial Reporting
How did Delta Lloyd Group improve accuracy and efficiencyin financial reporting? |
They switched from a manual, spreadsheet-based processto utilizing IBM Cognos Financial Statement Reporting for theirfinancial reporting in a more automated and accurate way.R�
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Delta Lloyd Group Assures Accuracy and Efficiency in Financial Reporting
What were the challenges, the proposed solution,and the obtained results? |
The most challenging part of the reportingprocess is the “last mile”—the stageat which the consolidated figures are cited, formatted, and described to formthe final text of the report
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Delta Lloyd Group Assures Accuracy and Efficiency in Financial Reporting
Whyis it important for Delta Lloyd Group to comply with industry regulations? |
Delta Lloyd Group is a financial services providerbased in the Netherlands
Produce reports to fulfill local legalrequirements for banking and insurance purposes *NOT BENEFICIAL TO USA Reports to meet international requirements |
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Flood of Paper Ends at FEMA
What is FEMA and what does it do? |
The Federal Emergency Management Agency (FEMA)is a U.S. federal agency that coordinates disaster response when the Presidentdeclares a national disaster. It is a large (and, at a time of natural crisis),somewhat chaotic organization
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Flood of Paper Ends at FEMA
What are the main challenges that FEMA faces? |
Before FEMA implemented BureauNet, when thePresident of the United States declared a natural disaster, FEMA got two floodsat once. First the water covered the land and next a flood of paper coveredtheir desks
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Flood of Paper Ends at FEMA
How did FEMA improve its inefficient reportingpractices? |
The BureauNet software allowed the FEMA staff to selectjust the information they want to see and get an on-screen report or downloadthe data as a spreadsheet. The BureauNet software was the primary reason behindthe increased speed and relevance of the reports FEMA employees received andcould self-generate.
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Tableau Saves Blastrac Thousands of Dollars withSimplified Information Sharing
How did Blastrac achieve significant cost savingin reporting and information sharing? |
They switched from a manual, Excel-based approach ofreporting to using Tableau Software for data visualization and reporting.Tableau allowed Blastrac to achieve significant cost savings in reporting andinformation sharing, save thousands of dollars with simplified informationsharing, and deploy tools to quickly and easily create reports.
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Tableau Saves Blastrac Thousands of Dollars with Simplified Information Sharing
Whatwere the challenge, the proposed solution, and the obtained results? |
Tableau analytics software was used to replace massive spreadsheets that were loaded with datafrom multiple ERP systems. |
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TIBCO Spotfire Provides Dana-Farber CancerInstitute with Unprecedented Insight into Cancer Vaccine Clinical Trials How did Dana-Farber Cancer Institute use TIBCOSpotfire to enhance information reporting and visualization? |
This automated process was much more effective andefficient than manual, spreadsheet-based data analysis.
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TIBCO Spotfire Provides Dana-Farber Cancer Institute with Unprecedented Insight into Cancer Vaccine Clinical Trials What were the challenges, the proposed solution,and the obtained results? |
This case study shows how the cancer institute usedinformation visualization to better understand cancer vaccine clinical trials,illustrates how the data from many sources along with the great inconsistencyand redundancy inherent in the data registry could be eliminated through theuse of the TIBCO Spotfire computational and visual analysis tool for dataexploration and discovery, and is an excellent example of how data andinformation visualization can be effectively used to explore, make sense of,and communicate the data related to cancer vaccine clinical trials. |
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Saudi Telecom Company Excels with InformationVisualization
Why do you think telecommunication companies areamong the prime users of information visualization tools? |
Telecommunication companies such as SaudiTelecom are among the prime users of information visualization tools. Telecommunicationscompanies typically have millions of customers, contacting them constantly
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Saudi Telecom Company Excels with Information Visualization
How did Saudi Telecom useinformation visualization? |
In the Saudi Telecom company case study, informationvisualization software allowed managers to see trends and correct issues beforethey became problems. The amount of service tickets was reduced. DundasDashboards show relevant metrics and KPIs on a soccer field-sized wall ofmonitors.
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IBM Cognos Express Helps Mace for Faster andBetter Business Reporting
What was the approach for a potential solution? |
The IBM Cognos software enabled the rapid creation ofintegrated, detailed and sophisticated reportsacross 60 countries, replacing a large and complex spreadsheet.
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IBM Cognos Express Helps Mace for Faster and Better Business Reporting
What were the results obtained in the short term? |
The resulting system produces much more useful anddynamic reports, including drill-down capabilities. Reporting is automated andeasily customizable. Mace is now in a better position to monitor performanceand maintain profitability while ensuring that their projects are delivered ontime and within budget.
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Expedia.com’s Customer Satisfaction Scorecard
Who are the customers for Expedia.com? Why iscustomer satisfaction a very important part of their business? |
Expedia, Inc., is the parent company to some of theworld’s leading travel companies (hotels.com, hotwire.com, expedia.com). Therefore,it acts as an online travel agent for consumers who want to travel. BecauseExpedia.com is an online business, the customer’s shopping experience iscritical to Expedia’s revenues. The online shopping experience can make orbreak an online business. Obviously, the travel experience is also critical toExpedia’s success.
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Expedia.com’s Customer Satisfaction Scorecard
Inthe Expedia case study, how did the company convert drivers of departmentalperformance into a scorecard? |
a) Decidinghow to measure satisfaction. This required the group to determine whichmeasures in the 20 databases would be useful for demonstrating a customer'slevel of satisfaction. This became the basis for the scorecards and KPIs. b) Settingthe right performance targets. This required the group to determine whether KPItargets had short-term or long-term payoffs. c) Puttingdata into context. The group had to tie the data to ongoing customersatisfaction projects.�
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