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96 Cards in this Set

  • Front
  • Back
Carrol's heriarchial model
"g" is broken down into 7 genernal abilities, and each of these are broken down into most specific cognitive abilities
sensory abilities
functions of the senses -- vision hearing, touch taste, smell, and kinesthetic feedback
ex: sight, noticing changes in body position
psychomotor abilities
deal with coordination, dexterity, and reaction time
ex: arm steadiness, speed of limb movement
evidence on the predicitive validity of "g" for job performance
meta-analysis shows that "g" is a good predictor for job performance, and that the predicitive validity increases as the complexity of the job increases
flynn effect
the phenomenon that new generations seem to be smarter than their parents by a gain of 15 pts. in average intellegence scores
declarative knowledge
understanding what is required to perform a task, knowing information about a job or a task (ex.: knowing that atlanta is the capitial of GA)
procedural knowledge
familiarity with a procedure or process; knowing "how"
(ex: knowing how to drive a car)
tacit knowledge
action-oriented, goal-oriented knowledge; acquired w/out direct help
5 factor model / Big 5
model that suggests that personality can be represented using 5 factors
1. concientiousness
2. extraversion
3. agreeableness
4. emotional stability
5. openness to experience
vocational interests
preference or liking for a particular activity or setting (as in a job or occupational setting)
holland model
6 interest types arranged in hexagonal pattern to show how they relate to eachother
1. realistic
2. investigative
3. artistic
4. social
5. enterprising
6. conventional
enterprising person
unlikely to express interest in investigative type jobs, b/c these two types are practically opposite and placed on opposite sides of the hexagonal model
competency vs. ability
competencies are sets of behaviors, usually learned by experience, that are instumental in the accomplishment desired organizational results or outcomes

competencies are more complex than abilities and usually involve a collection of different knowledges, skills, abilities, or personality characteristics
emotional intellegence
a proposed type of intelligence focused on people's awareness of their own and others' emotions
- g and extraversion
skills
practical acts, such shooting a basketball, using a keyboard, etc. unlikely to be developed w/out certain abilities, personality characterisitics, and knowledge
abilities
components of "g"; board term, usually broken down into many different types of abilities
knowledge
a collection of discrete but related facts and info. about a particular domain, acquired through formal education of training, or accumulated through specific experiences, broken down into tacit, procedural, an declaritive knowledge
experience
direct participation in, or observation of, events and activities serves as a basis for knowledge
micro-analysis
research of individual behavior
macro-analysis
research for collective behavior
meso-analysis
intregrates both macro and micro by including both individual differences data and collective
test
objective and standardized procedure for measuring a psych. construct using a sample of behavior
test battery
collection of tests
norming
comparing a test score to other relevant test scores; done to give more meaning to a raw score such as by seeing how one person did on a test compared to everyone else, not just based on percentage alone, like curving a grade
speed test
rigid and demanding time limits so that most test takers will not be able to finish the test in the allotted time
power test
no rigid time limits; enough time is given for a majority of test takers to finish it
interviews
structured interviews tend to have more validity and give more info. on job knowledge and technical attributes; unstructured interviews give more info. about personality and social/communication skills
polygraphs and graphology
according to the book, both are useless
general motor ability or specific cognitive ability tests
allow a person to show what he or she knows, perceives, remembers, understands, or can work with mentally
personality inventories
measures different aspects of a person's personality

ex: 5 factor model
biodata
give info about a person's past -- previous jobs, education, etc.
common general mental ability test
Armed Services Vocation Aptitude Battery (ASVAB)
common general personality inventory
Personality Research Form (PRF)
personnel psychology
often seen as part of HR; deals with issues such as recruitment, selection, training, performance appraisal, promotion, transfer, and termination; assumes that people are consistently different in their attributes and behaviors and that differences can be used to predict, maintain, and increase work perormance
organizational psychology
combines research ideas from social psych. and organizational behavior; addresses the emotional and motivational side of work; includes topics such as attitudes, fairness, motiviation, stress, leadership, teams and the broader aspects of org. and work design. concentrates on the reactions of people to work and the action plants that develop as a result of those reactions
human engineering
(aka factors psych.) study of the capacities and limitations of humans with respect to a certain environment; human engineering approach is almost the opposite of the personnel approach; goal is to find or fit the best person to the job; develops an environment that's compatible with the characteristics of the worker; tools, workspaces, info. dispays, controls, safety, etc.
Walter Dill
worked at the Carnegie Institute alongside Walter van Dyke Bingham; helped developed methods for selecting and training personnel; volunteered to help test and place soldiers in WWI; adapted Stanford-Binet test and Army Alpha
Frederick Taylor
father of scientific management -- based on the principles of time and motion studies; broke down movements and time to help increase productivity and reduct fatigue
Hugo Munsterburg
trained by William Wundt; once of the first to measure abilities in workers and tie that to performance; applied statistics to his studies; wrote the first I/O psych textbook in 1912 translated from German to English; also known for persuading govt. and leaders that
Hawthorne Effect
change in behavior or attitudes that result from increased attention to workers; research started at Hawthorn, IL plant at Western Electric Corp. to increase productivity by manipulating lighting, rest breaks, and work hrs.; results were puzzling; Mayo interviewed workers' and realized attitudes played a role in productivity --> partly due to attention placed on workers
3 key features/trends in the US workforce
more diverse, older workers --> younger incoming, free agents -- switching jobs, issues about preparedeness, possible workforce shortage
scientific management
based on the principles by Frederick Taylor; suggests that there is one best and most efficient way to perform jobs
influence of WWI on development of I/O psych.
brought about development of army alpha test; after way private sector wanted to emulate the test
how did govt. influence research in I/O psych. during the 1960's to the 1990's?
Civil Rights Act of 1964 -- Title VII; increased emphasis on legal issues; encouraged research on selection and placement; age discrimination act of 1967; 1978 uniform employee Guidlelines; 1990 American with disabilities act;
biodata
give info about a person's past -- previous jobs, education, etc.
common general mental ability test
Armed Services Vocation Aptitude Battery (ASVAB)
common general personality inventory
Personality Research Form (PRF)
personnel psychology
often seen as part of HR; deals with issues such as recruitment, selection, training, performance appraisal, promotion, transfer, and termination; assumes that people are consistently different in their attributes and behaviors and that differences can be used to predict, maintain, and increase work perormance
organizational psychology
combines research ideas from social psych. and organizational behavior; addresses the emotional and motivational side of work; includes topics such as attitudes, fairness, motiviation, stress, leadership, teams and the broader aspects of org. and work design. concentrates on the reactions of people to work and the action plants that develop as a result of those reactions
human engineering
(aka factors psych.) study of the capacities and limitations of humans with respect to a certain environment; human engineering approach is almost the opposite of the personnel approach; goal is to find or fit the best person to the job; develops an environment that's compatible with the characteristics of the worker; tools, workspaces, info. dispays, controls, safety, etc.
Walter Dill
worked at the Carnegie Institute alongside Walter van Dyke Bingham; helped developed methods for selecting and training personnel; volunteered to help test and place soldiers in WWI; adapted Stanford-Binet test and Army Alpha
Frederick Taylor
father of scientific management -- based on the principles of time and motion studies; broke down movements and time to help increase productivity and reduct fatigue
Hugo Munsterburg
trained by William Wundt; once of the first to measure abilities in workers and tie that to performance; applied statistics to his studies; wrote the first I/O psych textbook in 1912 translated from German to English; also known for persuading govt. and leaders that
Hawthorne Effect
change in behavior or attitudes that result from increased attention to workers; research started at Hawthorn, IL plant at Western Electric Corp. to increase productivity by manipulating lighting, rest breaks, and work hrs.; results were puzzling; Mayo interviewed workers' and realized attitudes played a role in productivity --> partly due to attention placed on workers
3 key features/trends in the US workforce
more diverse, older workers --> younger incoming, free agents -- switching jobs, issues about preparedeness, possible workforce shortage
scientific management
based on the principles by Frederick Taylor; suggests that there is one best and most efficient way to perform jobs
influence of WWI on development of I/O psych.
brought about development of army alpha test; after way private sector wanted to emulate the test
how did govt. influence research in I/O psych. during the 1960's to the 1990's?
Civil Rights Act of 1964 -- Title VII; increased emphasis on legal issues; encouraged research on selection and placement; age discrimination act of 1967; 1978 uniform employee Guidlelines; 1990 American with disabilities act;
experimental designs
involve the assignment of participants to condition

- lab
- field
quasi-experimental design
when you cannot randomly assign participants to a condition
nonexperimental design
does not include any treatment or conditions; researchers would simply gather information about effects (ex: new pay plan)
observational design
researcher watches an employee's behavior and makes a record about what is seen;
survey design
worker would be asked to complete a questionnaire
5 primary research methods
experimental
quasi-experimental
nonexperimental
observational
survey
meta-analysis
statistical method for combining results from many studies to draw a conclusion; has potential to "liberate" past conclusions or confirming it at the level of the individual only;

limits: cant improve quality of original data; poor diversity of variability, etc. underlying biases
trade-off between the naturalness of research setting and the degree of investigator control
lab studies provide good control but are more likely to lead to casual explainations; field studies allow researchers to study behavior difficult to simulate in the lab, but relationships are harder identify
overt integrity test
asks questions directly about past honesty behavior as well as attitudes towards various behaviors such as theft
personality-based integrity tests
infers honesty and integrity from questions dealing with board constructs such as concientiousness, reliability, and social responsibility
problems with integrity tests
1. its difficult to tell exactly what is being tested; some people misinterpret questions; sometimes not all necessary topics are covered (anti-social behavior, socialization, reliability, and social responsibility)
2. applicants are seldom found to informed or results and are not typically informed of the risks involved in taking the tests; are uninformed in general
3. scores are often reported on a pass/fail basis which can raise the possibility of false negatives
example of individual difference test on intellegence/cognitive ability
cognitive ability test, cognitive battery, knowledge test, etc.
example of measure of personality
Minnesota multiphastic personality inventory II (MMPI II), CA Psych. Inventory, Personality Research Form (PRF), Edwards Personal Preference Schedule
situational judgement test
a paper and pencil test that presents the candidate with a written scenario and then asks the candidate to choose the best response from a series of alternatives

-substantial evidence of validity or job relatedness in these types of tests, can improve prediction or performance even after the contributions of all these other variables had been controlled
assessment centers
1. assessments are done in groups
2. assessment is done by groups
3. multiple periods of assessments are employed. (ex: paper and pencil tests, group exercises, interviews, clinical testing)
4. assessment centers invariable have a feel of relevance to them
structured interview
consists of very specific questions asked of each candidate; includes tightly crafted scoring schemes with detailed outlines for interview with respect to assigning ratings or scores based on performance

- more info. about job skills and knowledge
- higher validity
unstructured interview
questions that may vary by candidate and allow candidate to answer in any form he or she may prefer

- tends to give more info. about personality and social skils
qualitative vs. standard methods
generally produce flow diagrams and narrative descriptions of processes, while quanatative produces numbers; qaulitative includes procedures like observation, interview, case study, and analysis of written docs.; qaaunt. is a favorite for its use in journals and b/c its more traditional
predictor variable
the test chosen to assess attributes/abilities identified as important for successful performance
critereron variable
outcome variable that describes important aspects or demands of the variable that we predict when evaluating the validity of a predictor
independent variable
treatment or condition, manipulated variable
dependent variable
resulting behavior of the research participant, response to independent variable
bell curve
normal curve; idealized statistical graph of a distribution whose mean, median, and mode are identical; symmetrical
positive skew
scores or observations are bunched at the top or range
negative skew
scores are bunched at the bottom of the range
mean
median
mode
mean - arithmetic average
median - middle score
mode - most frequently occurring score
multiple correlation coefficient
statistic that represents the overall linear assosciation b/t several variables (ex: cognitive ability, personality, experience) on one hand and a single variable (ex: job experience) on the other hand
reliability
feeling confident that if we took a measure again, at a different time, or if someone else took the measurement, the value would be the same
test-retest reliability
the correlation between measurements taken at one time and measurements taken at another; making sure that measurements are the same both times the test is done

- disadvantages: not economical; learning/practice may affect scores; what is the proper time interval between testings?
equivalent forms reliabilty
having people take different forms of a test and making sure that they make the same score and correlating the scores

- advantage: eliminates memory/learning issue

- disadvantage: expensive and difficult to create a parallel form
internal consistency
a way to estimate reliability by pretending that instead having one test you really have two or more; ex: breaking a long test down into parts and correlating the results; if its high that means that the test gives a good measure of the attribute that it was testing

advantage: less time to amass

disadvantage: ratings and reliability may be influenced by rater or rate characteristics
reliability vs. validity
reliability deals with whether or not we have consistent information on which to base decisions; validity addresses the issue of whether the measurements we have taken accurately and completely represent what we had hoped to measure
predictive validity
first method of conducting a critereon related study is to test all applicants w/out using those test scores to make hiring decisions and later get the scores ; time lag between testing and data collection; allows you to predict what would have happened if you had used the scores in making hiring decisions
concurrent validity
no time lag b/t gathering test scores and the performace data b/c the test in question is adminstered to current employees; performance measure is collected simultaneously; test scores are correlated with performance to yield a validity coefficient. If it is positive and significant, it should be made a part of hiring
differential psychology
scientific study of differences b/t or among two or more people
psychometrics
practice of measuring a characteristic such as mental ability and placing it on a scale or a metric
cognitive ability vs. "g"
cognitive ability: capacity to reason, plan, and solve problems; mental ability

"g": abbreviation for general mental ability; a person's intellectual capacity is closely related to occupational and vocational success
K S A P
knowledge, skills, abilities, and personal characeristics