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30 Cards in this Set

  • Front
  • Back
symbolic interactionism
Socio-cultural tradition. Humans act toward people, things, and events on the basis of the meaning they assign to them
-Mead
coordinated management of meaning
people in conversation co-construct their own social realities and are simultaneously shaped by the words they create. They achieve coordination by meshing their stories
expectancy violation
violating another person's interpersonal expectations can be a superior strategy to conformity. (high or low reward valence)
interpersonal deception theory
people are poor lie detectors in interactive situation. We miss the telltale signs due to a strong truth bias.
social penetration
relationships go from non intimate to intimate because of self-disclosure. Lasting intimacy requires continual and mutual vulnerability
uncertainty reduction
when people meet, their primary concern is to reduce uncertainty about each other and about their relationships
(8 axioms)
social information processing
computer mediated communication
relational dialects
social life is a constant dynamic knot of contradiction, a ceaseless interplay between contradictory or opposing tendencies. Integration vs. separation
interactional view
relationships within a family are highly connected and resistant to change. Content and relational component in all communication
constructivism
individuals who are more cognitively complex have the ability to say the right things in the right scenarios. They can deliver person-centered messages and achieve the desirable outcomes
-construct meaning by cognitive schemata: prototypes, personal constructs, stereotypes, scripts
social judgement theory
the larger the discrepancy between the speaker's position and the listener's point of view, the greater the change in attitude-as long as the hearer accepts the message
elaboration likelihood model
what is the best way to change the person's attitude and how likely is the audience to elaborate (peripheral and central processing)
cognitive dissonance
an aversive drive that causes people to avoid opposing view points, seek reassurance after making a tough decision, and change private beliefs to match public beliefs. We want constancy and when we don't get it dissonance occurs
-consonant relationship vs. dissonant relationship
adaptive structure
social institutions are produced, reproduced and transformed through the use of social rules. Communication helps form these rules and helps the group make decision
symbolic convergence
sharing common fantasies transforms individuals into a cohesive group. SC occurs when group members create a fantasy chain that displays an energized, unified response to common themes
systems approach/interactive theory
we act within a system, not just as an isolated individual. We cannot not communicate (we are constantly sending messages) different levels of meaning: content and relational
-mom hurts her back, she can't do the laundry-> you have to do the laundry
organizational culture
system of shared values and beliefs that interact with people to produce social norms
Aristotle's rhetoric
all available means of persuasions. One uses ethos, pathos, and logos to persuade
drmatism
the dramatist pentad of act, scene, agent, agency , and purpose is a tool to discover the speaker's motives. The ultimate motivation of rhetoric is purging guilt
-Burke
narrative
people tell stories to promote values that will influence thinking. Persuasion occurs when people see good reason to adopt your point of view. The story must have coherence and fidelity
-Fisher
semiotics
the significant visual sign systems of a culture affirm the status quo by saying that the world as it is today is nature, inevitable, and eternal. Covers all non-verbal signaling
cultivation theory
the concern that televised violence has an impact on actual violent behavior and our tolerance for violence. We assume that things we see to be true.
-Gerbner
agenda setting
media tells us what to think about but not necessarily what to think
spiral of silence
mass media helps us gage public opinion. Society threatens to deviate individuals who have an opinion that varies from the majority
uncertainty management
intergroup encounters are characterized by high levels of uncertainty and anxiety (especially when cultural variability is high) effective communication is made possible by our ability to manage our anxiety and reduce uncertainty about ourselves
face negotiation
people from individualistic cultures with an independent self-image are concerned with giving other-face (behaviors people use to protect their image)
speech codes
all cultures have multiple speech codes. The meaning of speech codes are determined by speakers and listeners and is woven into speech itself. It can control talk about talk
gender communication
men and women communication are best viewed as two distinct cultural dialects
standpoint theory
the social group we belong to shapes the way we experience the world
muted group
how groups in power can silence or mute others. Powerful people control language-less powerful groups are often ignored or not taken seriously