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30 Cards in this Set
- Front
- Back
symbolic interactionism
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Socio-cultural tradition. Humans act toward people, things, and events on the basis of the meaning they assign to them
-Mead |
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coordinated management of meaning
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people in conversation co-construct their own social realities and are simultaneously shaped by the words they create. They achieve coordination by meshing their stories
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expectancy violation
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violating another person's interpersonal expectations can be a superior strategy to conformity. (high or low reward valence)
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interpersonal deception theory
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people are poor lie detectors in interactive situation. We miss the telltale signs due to a strong truth bias.
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social penetration
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relationships go from non intimate to intimate because of self-disclosure. Lasting intimacy requires continual and mutual vulnerability
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uncertainty reduction
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when people meet, their primary concern is to reduce uncertainty about each other and about their relationships
(8 axioms) |
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social information processing
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computer mediated communication
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relational dialects
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social life is a constant dynamic knot of contradiction, a ceaseless interplay between contradictory or opposing tendencies. Integration vs. separation
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interactional view
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relationships within a family are highly connected and resistant to change. Content and relational component in all communication
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constructivism
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individuals who are more cognitively complex have the ability to say the right things in the right scenarios. They can deliver person-centered messages and achieve the desirable outcomes
-construct meaning by cognitive schemata: prototypes, personal constructs, stereotypes, scripts |
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social judgement theory
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the larger the discrepancy between the speaker's position and the listener's point of view, the greater the change in attitude-as long as the hearer accepts the message
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elaboration likelihood model
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what is the best way to change the person's attitude and how likely is the audience to elaborate (peripheral and central processing)
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cognitive dissonance
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an aversive drive that causes people to avoid opposing view points, seek reassurance after making a tough decision, and change private beliefs to match public beliefs. We want constancy and when we don't get it dissonance occurs
-consonant relationship vs. dissonant relationship |
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adaptive structure
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social institutions are produced, reproduced and transformed through the use of social rules. Communication helps form these rules and helps the group make decision
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symbolic convergence
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sharing common fantasies transforms individuals into a cohesive group. SC occurs when group members create a fantasy chain that displays an energized, unified response to common themes
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systems approach/interactive theory
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we act within a system, not just as an isolated individual. We cannot not communicate (we are constantly sending messages) different levels of meaning: content and relational
-mom hurts her back, she can't do the laundry-> you have to do the laundry |
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organizational culture
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system of shared values and beliefs that interact with people to produce social norms
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Aristotle's rhetoric
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all available means of persuasions. One uses ethos, pathos, and logos to persuade
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drmatism
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the dramatist pentad of act, scene, agent, agency , and purpose is a tool to discover the speaker's motives. The ultimate motivation of rhetoric is purging guilt
-Burke |
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narrative
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people tell stories to promote values that will influence thinking. Persuasion occurs when people see good reason to adopt your point of view. The story must have coherence and fidelity
-Fisher |
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semiotics
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the significant visual sign systems of a culture affirm the status quo by saying that the world as it is today is nature, inevitable, and eternal. Covers all non-verbal signaling
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cultivation theory
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the concern that televised violence has an impact on actual violent behavior and our tolerance for violence. We assume that things we see to be true.
-Gerbner |
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agenda setting
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media tells us what to think about but not necessarily what to think
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spiral of silence
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mass media helps us gage public opinion. Society threatens to deviate individuals who have an opinion that varies from the majority
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uncertainty management
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intergroup encounters are characterized by high levels of uncertainty and anxiety (especially when cultural variability is high) effective communication is made possible by our ability to manage our anxiety and reduce uncertainty about ourselves
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face negotiation
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people from individualistic cultures with an independent self-image are concerned with giving other-face (behaviors people use to protect their image)
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speech codes
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all cultures have multiple speech codes. The meaning of speech codes are determined by speakers and listeners and is woven into speech itself. It can control talk about talk
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gender communication
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men and women communication are best viewed as two distinct cultural dialects
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standpoint theory
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the social group we belong to shapes the way we experience the world
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muted group
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how groups in power can silence or mute others. Powerful people control language-less powerful groups are often ignored or not taken seriously
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