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39 Cards in this Set
- Front
- Back
Communication |
sharing of experience |
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Symbol |
something used for or regarded as representing something else |
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Input |
all the stimuli, both past and present, that give us our information about the world |
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Unintentional Verbal Messages |
are the things we say without meaning to |
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Intentional Verbal Messages |
conscious attempts we make to communicate with others through speech |
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Container Fallacy |
it is a fallacy to believe that meanings are carried or contained by words |
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Technical Interference |
the factors that cause the receiver to perceive distortion in the intended information or stimuli |
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Semantic Interference |
When the receiever does not attribute the same meaning to the signal that the sender does |
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Feedback |
return to you of behavior you have generated |
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Emotional Inteligence |
includes self-awareness, which allows individuals to understand their own behavior and communications and the effect that these behaviors and communications have on others |
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Organizational Communication |
the flow of messages within a network of interdependent relationships |
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Phatic Communication |
maintaining contact |
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Selective Attention |
the ability to process certain of the stimuli available to us while filtering out others |
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Perceptual Filters |
physiological limitations that are built into human beings and cannot be reserved |
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Psychological Sets |
our expectations or predipositions (tendencies) to respond |
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Self-Concept |
relatively stable impressions of yourself |
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Looking-Glass Self |
a sense of self that develops out of our relations and interactions with others; evaluating ourselves on the basis of how we think other perceive and evaluate us |
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Frog Pond Effect |
being a "big frog" in a small pond or a success in a relatively unsuccessful group preferred over situations in which the performance of an individual's group may outshine the individual's own success |
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Self-Fulfilling Prophecies |
expectation about another's behavior influences unwittingly leads to the predicted behavior (Pygmalion effect - other believe you are something then you will become that) |
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Private Theory of Personality |
how we select and organize information about other people on the basis of what behaviors we think go together |
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Primacy Effect |
first information we receive about a person is the most decisive in forming our impression |
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Interpersonal Sensitivity |
success in decoding nonverbal communication or the accurate recall of another person's nonverbal behavior |
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Sapir-Whorf Hypothesis |
the world is perceived differently by members of different communities and that this perception is transmitted and sustained by language |
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Chronemics |
how human beings communicate through their use of time |
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Monochronic |
time that is thought as linear and segmented (time gets saved, spent, wasted) |
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Polychronic |
many things going on at once |
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Kinesics |
study of body movements in communication |
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Oculesis |
Study of the role of eye behavior such as eye contact, eye movements, and pupil dilation in communication |
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Haptics |
study how we use touch to communicate |
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Objectics |
study of how we select and make use of physical objects |
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Paralingustics |
something beyond or in addition to language itself (aspects of spoken communication not involving words) |
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Vovalizations |
noises without linguistic structure (crying, laughing, grunting) |
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Egocentric Bias |
our memories distort things so what we tend to remember with past experience in a self-enhancing light (we remember things the way we like to think things were) |
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Golden Mean |
morality is to be found in moderation (Aristotle) moral virtues as choices or modes of choice |
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Categorical Imperative |
command or obligation to act that is absolute one with no exceptations or conditions (Kant) Makes certain behaviors unacceptable under any circumstances |
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Utilitariansim |
a doctrine that places primary value on the outcomes or consequences of our actions rather than our more intentions (Bentham & Stuart) |
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Greatest Happiness Principle |
justify your actions if they produce the greatest amount of happiness or most good |
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Justice and Veil of Ignorance |
a principle of justice or fairness that insures protection of those whose position is weakest (what is moral is what is for all) (John Rawls) |
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Proximity |
Geographic Closeness |