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17 Cards in this Set
- Front
- Back
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1. Herzberg's theory of motivating factors called _______________ , cause dissatisfaction if missing, but do not motivate employees if increased. |
hygiene factors |
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2. The theory that positive and negative reinforcers motivate a person to behave a certain way is called ________________ |
reinforcement theory |
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3. Begun by Frederick Taylor, ___________________ are studies of which tasks must be performed to complete a job and the time needed to do each task. |
time motion studies |
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4. A(n) __________________ is the personal satisfaction you feel when you perform well and complete goals. |
intrinsic reward |
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5. A system of goal setting and implementation known as__________________ involves a cycle of discussion, review, and evaluation of objectives among top and middle-level managers, supervisors, and employees. |
MBO Management By Objective |
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6. A job enrichment strategy known as_____________________ involves combining a series of tasks into one assignment that is challenging and interesting. |
job enlargement |
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7. A(n) ___________________ is something given to you by someone else as recognition for good work, including pay increases, praise and promotions |
extrinsic reward |
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8. A motivational strategy that emphasizes motivating the workers through the job itself is called |
job enrichment |
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9. Herzberg's theory of motivating factors known as _______________ cause employees to be productive and give them satisfaction. |
motivators |
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10. ___________is the idea that setting ambitious but attainable goals can motivate workers and improve performance if the goals are accepted, accompanied by feedback and facilitated by organizational conditions. |
goal setting theory |
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11.The ____________________ refers to the tendency for people to behave differently when they know they are being studied. |
hawthorne effect |
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12. Known as ________________________ this is a job enrichment strategy involving moving employees from one job to another. |
job rotation |
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13. Victor Vroom's __________________ indicates that the amount of effort employees exert on a specific task depends on their expectations of the outcome. |
expectancy theory |
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14. The study of workers to find the most efficient way of doing things and then teaching people those techniques is known as ________________________ |
scientific management |
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15. ______________ is the idea that employees try to maintain equity between inputs and outputs compared to others in similar positions. |
equity theory |
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16. Frank and Lillian Gilbreth developed the ________________________ which is the theory that every job can be broken down into a series of elementary motions. |
principle of motion economy |
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17. The theory of motivation called _________________________ is based on unmet human needs from basic physiological needs to safety, social, and esteem needs to self-actualization needs. |
maslows hierarchy of needs |
