Study your flashcards anywhere!

Download the official Cram app for free >

  • Shuffle
    Toggle On
    Toggle Off
  • Alphabetize
    Toggle On
    Toggle Off
  • Front First
    Toggle On
    Toggle Off
  • Both Sides
    Toggle On
    Toggle Off
  • Read
    Toggle On
    Toggle Off
Reading...
Front

How to study your flashcards.

Right/Left arrow keys: Navigate between flashcards.right arrow keyleft arrow key

Up/Down arrow keys: Flip the card between the front and back.down keyup key

H key: Show hint (3rd side).h key

A key: Read text to speech.a key

image

Play button

image

Play button

image

Progress

1/16

Click to flip

16 Cards in this Set

  • Front
  • Back
Maslow's hierarchey of human needs
from top to botton
self-actualization
ego
social
security
physiological
Name 5 causes of stess in the OR
General surgical enviorment
-Team member personalities
-Emergancy Situations
-Unfamiler procedures
-Malfunctioning equipment
-incorrect or insufficient supplies and tools
-Breach in aseptic technique
-Situations involving moral, ethical, and legal dilemmas or challanges.
Name 5 impacts of stress on the body
-High blood pressure
-Headache
-Loss of appetite
-Increased appetite3
-Weakened immune system
-Heart faliure
Name 5 ways of coping with stress
-Exercising
-Imagery
-Deep breathing
-Muscle relaxation
-Getting enough sleep
-Humor
-Positive refelction
-Eating healthly, regular meals
-Caring for your physical and emotional needs
-Professionally, yet assertively dealing with sourses of conflict
Name the goals of communication
-To give information to others
-To obtain information from others
-To express feelings
-To solve problems through communication
-To persuade others to change attitude or behavior
Verbal
Communication using words
Oral
Words are spoken aloud; depens on the abilities to speak and hear
Written
Words are written; depends on the abilities to write, read, and see
Nonverbal
Communication sent in ways other then by words; depends on the five basic senses
Name 5 purposes of communication among hospital team members
-To maintain accurate records
-To promote teamwork within the surgical team
-To identify patient needs
Name 5 essential components of effective communication
-Sender
-Message
-Receiver
-Feedback
Name 5 effective speaking skills
-Defer judgement
-Listen for the whole message
-pay attention
-listen completely
-Paraphrase what was heard
Assess
Determine purpose of audience
Plan
Determine what to say
Present
Be sincere. Be aware of the voice tone, fluency, articulation, and nonverbal communications
Identifiy 3 means of communication that enable the other hospital departments to relate to the surgical suite
-Records
-Computers
-Verbal