According to the World Health Organisation (2010), ‘inter- …show more content…
I believe that I used communication skills very effectively in order to pass my message across. Me and my group communicated through WhatsApp, which is a messaging platform designed for quick and effective communication. We created a group chat with all my group members talking about the presentation and how we should go about doing it. We also spoke about; which role is allocated to each member of the group. Moreover, we used the platform Hotmail. This is where I emailed the leader of my group my part of the work and they put it together with the rest of the presentation. On the group chat, we discussed about the strengths and weaknesses of the work and what we should improve on as a team. When crating the presentations verbal communication was very vital when we spoke face to face. I listened to each others ideas and thoughts as this is an important interpersonal communication skill. I also presented good body language, which shows that I was actively listening. Another quality that I used to communicate effectively was talking clearly because the message was clearly understood and there was no confusion within my group. According to a study carried out by Moore PM, Rivera Mercado S, Grez Artigues M and Lawrie TA (2013), found out that there are different ways of Health Care Professionals delivering their communication skills. These were, information gathering skills such as open questions, finding out the patient’s viewpoint such as producing concerns, explaining and planning skills and building relationship skills such as