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46 Cards in this Set

  • Front
  • Back
communication
is the process of acting on information
human communication
process of making sense out of the world and sharing that sense with others by creating meaning through the use of verbal and nonverbal messages
interpersonal communication
a distinctive, transactional form of human communication involving mutual influence, usually for the purpose of managing relationships.
impersonal communication
process occurs when we treat when we treat others as objects or resopnd to their roles rather than to whot hey are as unique persons
martin buber
philosopher who influenced thinking about human communication, honest dialogue as the essence of true, authentic communication
i-it relationshop
impersonal, the other person is viewd as an "IT" rather than a person
i- thou relationship
true dialogue, occurs when you interact with another person as a unique and authentic indicidual
mutual influence
all partners in the communication are affected by a transaction
relationship
a connection established when you communicate with another person. what one person does or sasy influences the other person
mass communication
occurs when someone communicates the same message to many people at once, but the creator of the message is not physically present, and no opportunity for listeners to respond immediately to the speaker
public communication
when a speaker addresses an audience in person
small group communication
occurs when a gorup of from three to fifteen ppl meet to interact witha common purpose and mutually influence one another
intrapersonal communication
communication with yourself. thinking for example
importance of interpersonal communication
can imporve relationships with family, friends, ect and can improve physical and emotional health. develop creative and constructive solutions to conflict
human communication as action
message tansfer, source, encode, decode, message, channel, receiver, noise, feedback, context
message transfer
message is sent and received
source
originator of a thought or an emotion, who expresses ideas and feelings as a code that can be understood by a reciver
encode
to translate ideas, feelings, and thoughts into a code
decode
to interpret ideas, feelings, and thoughts that have been translated into a code
message
written, spoken, and unspoken elemtns of comm to which ppl asign meaning
channel
pathway thorugh which emssages are sent. (auditory channel, visual channel, olfactory channel (smell, and tactive channel (touch)
receiver
person who decodes a message and attempts to make sense of what the source has encoded
noise
anything literal or psychological that interferes with accurate reception of a message
feedback
resopnse to a message, verbal/non verbal intentional/ non intentional
context
physical and pscyhological environment for communication
Human Communication as Interaction
human communicaiton occurs as the reciver of the message responds to the source through freeedback. this interactive model views communication as a linear action-reaction sequence of events within a specific context
Human Communication as Transaction
is mutually interactive. Meaning is created based on a concurrent sharing of ideas and feelings. This transaction model most accurately describes human communication.
Systems Theory
theory that describes the interconnected elemtns of a system in which a change in one elemtn affects all the other elemnts (inputs, thoughputs, outputs)
episode
sequence of interactions between individuals, during which the message of one person influences the message of another
mediated interpersonal communication
comm with others established or maintained through media rather than through face-to-face
Asynchronous interaction
process in which messages are not necessarily read, heard, or seen at the tiem you send them; there may be a time delay between when you send a message and when it is received.
hyperpersonal communication
a certain type of interpersonal communication that is facilitated by using a computer to establish relationships with others
9emails and aim)
Cues Filtered Out Theory
theory that suggests that communication of emotions is restricted when people send messages to others via email because nonverbal cues such as facial expression and tone of voice are filtered out.
Social Information Processing THeory
theory that suggest people can communicate relational and emotional messages via the internet, although such messages take longer to express without nonverbal cues
Media Richness Theory
identifies the richness of a communication medium baed on the amount of info, including emotional expression, it communicates
Principles of Interpersonal Communication
connects us to others, is irreversible, is complicated, is governed by rules, and involves both content and relationship dimensions
Relationship Dimension
the implied aspect of a communication mesage, which conveys information about emotions, attitudes, power, and control
metacommunication
verbal or nonverbal communication about communication
emotional response theory
theory that suggests any human emotion experienced can be interpreted along three dimensions- 1 pleasure/displeasure, 2- arousal/non arousal, 3- domincance/submissiveness. Our emotional response to what we experience helps determine whether we ultimately approach or aviod what we are experiencing.
interpersonal communication myths
1- more words will make the meaning clearer
2- meanings are in words
3- information equals communication
4- interpersonal relationship problems are always communication problems
Communibiological approach
theoretical persepctive that suggests communication behavior can be predicted based on person traits and characteristics that result from ppls genetic or biological background.
Social Learning Theory
suggests we can learn how to adapt and adjust our behavior toward others; how we behave is not soley dependent on our genetic or biological makeup
How to improve interpersonal communication cometence
become knoledgable, skilled, motivated, adaptable, and ethical
ethics
beliefs, values, and moral principles by which ppl detrmine what is right or wrong
Other Oriented Communicator
One who considers the thoughts, felings, and perspectives of communication partners while maintaining his own integrity
Egocentric Communicator
person who creates messages without giving much thought to the person who is listening; a communicator who is self focused and self absorbed