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46 Cards in this Set
- Front
- Back
communication
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is the process of acting on information
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human communication
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process of making sense out of the world and sharing that sense with others by creating meaning through the use of verbal and nonverbal messages
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interpersonal communication
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a distinctive, transactional form of human communication involving mutual influence, usually for the purpose of managing relationships.
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impersonal communication
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process occurs when we treat when we treat others as objects or resopnd to their roles rather than to whot hey are as unique persons
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martin buber
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philosopher who influenced thinking about human communication, honest dialogue as the essence of true, authentic communication
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i-it relationshop
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impersonal, the other person is viewd as an "IT" rather than a person
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i- thou relationship
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true dialogue, occurs when you interact with another person as a unique and authentic indicidual
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mutual influence
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all partners in the communication are affected by a transaction
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relationship
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a connection established when you communicate with another person. what one person does or sasy influences the other person
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mass communication
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occurs when someone communicates the same message to many people at once, but the creator of the message is not physically present, and no opportunity for listeners to respond immediately to the speaker
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public communication
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when a speaker addresses an audience in person
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small group communication
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occurs when a gorup of from three to fifteen ppl meet to interact witha common purpose and mutually influence one another
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intrapersonal communication
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communication with yourself. thinking for example
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importance of interpersonal communication
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can imporve relationships with family, friends, ect and can improve physical and emotional health. develop creative and constructive solutions to conflict
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human communication as action
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message tansfer, source, encode, decode, message, channel, receiver, noise, feedback, context
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message transfer
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message is sent and received
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source
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originator of a thought or an emotion, who expresses ideas and feelings as a code that can be understood by a reciver
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encode
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to translate ideas, feelings, and thoughts into a code
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decode
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to interpret ideas, feelings, and thoughts that have been translated into a code
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message
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written, spoken, and unspoken elemtns of comm to which ppl asign meaning
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channel
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pathway thorugh which emssages are sent. (auditory channel, visual channel, olfactory channel (smell, and tactive channel (touch)
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receiver
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person who decodes a message and attempts to make sense of what the source has encoded
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noise
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anything literal or psychological that interferes with accurate reception of a message
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feedback
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resopnse to a message, verbal/non verbal intentional/ non intentional
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context
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physical and pscyhological environment for communication
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Human Communication as Interaction
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human communicaiton occurs as the reciver of the message responds to the source through freeedback. this interactive model views communication as a linear action-reaction sequence of events within a specific context
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Human Communication as Transaction
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is mutually interactive. Meaning is created based on a concurrent sharing of ideas and feelings. This transaction model most accurately describes human communication.
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Systems Theory
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theory that describes the interconnected elemtns of a system in which a change in one elemtn affects all the other elemnts (inputs, thoughputs, outputs)
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episode
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sequence of interactions between individuals, during which the message of one person influences the message of another
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mediated interpersonal communication
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comm with others established or maintained through media rather than through face-to-face
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Asynchronous interaction
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process in which messages are not necessarily read, heard, or seen at the tiem you send them; there may be a time delay between when you send a message and when it is received.
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hyperpersonal communication
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a certain type of interpersonal communication that is facilitated by using a computer to establish relationships with others
9emails and aim) |
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Cues Filtered Out Theory
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theory that suggests that communication of emotions is restricted when people send messages to others via email because nonverbal cues such as facial expression and tone of voice are filtered out.
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Social Information Processing THeory
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theory that suggest people can communicate relational and emotional messages via the internet, although such messages take longer to express without nonverbal cues
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Media Richness Theory
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identifies the richness of a communication medium baed on the amount of info, including emotional expression, it communicates
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Principles of Interpersonal Communication
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connects us to others, is irreversible, is complicated, is governed by rules, and involves both content and relationship dimensions
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Relationship Dimension
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the implied aspect of a communication mesage, which conveys information about emotions, attitudes, power, and control
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metacommunication
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verbal or nonverbal communication about communication
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emotional response theory
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theory that suggests any human emotion experienced can be interpreted along three dimensions- 1 pleasure/displeasure, 2- arousal/non arousal, 3- domincance/submissiveness. Our emotional response to what we experience helps determine whether we ultimately approach or aviod what we are experiencing.
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interpersonal communication myths
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1- more words will make the meaning clearer
2- meanings are in words 3- information equals communication 4- interpersonal relationship problems are always communication problems |
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Communibiological approach
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theoretical persepctive that suggests communication behavior can be predicted based on person traits and characteristics that result from ppls genetic or biological background.
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Social Learning Theory
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suggests we can learn how to adapt and adjust our behavior toward others; how we behave is not soley dependent on our genetic or biological makeup
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How to improve interpersonal communication cometence
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become knoledgable, skilled, motivated, adaptable, and ethical
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ethics
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beliefs, values, and moral principles by which ppl detrmine what is right or wrong
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Other Oriented Communicator
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One who considers the thoughts, felings, and perspectives of communication partners while maintaining his own integrity
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Egocentric Communicator
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person who creates messages without giving much thought to the person who is listening; a communicator who is self focused and self absorbed
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