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64 Cards in this Set

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The set of perceptions a peson has about who he or she is also known as "Identify".
Johari Window
A visual representation of components of the self that are known or unknown to the self and to others.
Your understanding of who you are
Self Concept Fundamental Characteristics
1. Multifaceted
2. Partly subjective
3. Enduring but changeable
The pattern of behaviors and way of thinking that chracterize a person.
Reflected Appraisal
the process whereby people's self-concept is influenced by their beliefs concerning what other people think of them.
Image Mgmt
The process of projecting one's desired public image.
Face Needs
Components of one's desired pubic image
Fellowship Face
The needs to hav eother like and accept you.
Competence Face
The need to be respected and viewed as competent and intelligent.
Face Threatening Act
Any behavior that threatens one or more face needs
The three type of faces
Fellowship, Autonomy, and competence
The act of giving others information about one self that one believes they do not already have.
Principles of self-disclosure
- Intentional and thruthful
- Varies in breadth and depth
- Varies among relationships
- Follows a process
- Usually reciprocal
- Serves many purposes
- Influenced by cultural and gender roles
Social penetration
a theory, develop by Irwin Altman and Dalmas Taylor, that predicts that as relationships develop communication increases in breadth and depth
the intimancy of the topics about which one person self-discloses to another.
The range of topics about whic one person self-discloses to another.
Norm of reciprocity
a social expectation articulated by Alvin Gouldner, that reources and favors provided to one person in a relationship should be reciprocated by that person.
Benefits of Self-disclosure
- Enhancement of relationshps and trust.
- Reciprocity
- Emotional release
- Assistance to others
Risks of self-disclosure
- Rejection
- Chance of obligatin others
- Hurt to others
- Violation of other people's privacy.
- Risks of disclosing online
Social Comparison
the process of comparing onself with others
Reference groups
People we use to evaluate our characteristicsh
Self-fufilling prohecy
an expectation that gives rise to behaviors that cause the expectation to come true
Need for control
One's need to maintain a degree of influence in one's relationships
Need for inclusion
One's need to belong to a social group and be included in the activites of others.
Need for affection
One's need to give and recive expressions of love and appreciation.
Schutz's Interpersonal Needs
Need for control, inclusion, and affection.
Groups of people with whom one identifies
Components of Culture
Symbols, language, values, and norms.
groups of people who share values, customs, and norms related to a mutual interest or characteristics.
Rules or expectations that guide people's behavior in a culture.
Individualistic culture
a culture that emphasizes individiality and responsibility to oneself.
Low-context culture
a culture in which verbal communication is expected to be explicit and is often interpreted literally. (US, Canada, Israel, and most northern European contries)
High-contex culture
a culture in which verbal communication is often ambiguous and meaning is drawn from contextual cues, such as facial expressions and tone of voice. (Korea, the maori of new zealand, natives indians)
Low-power-distance culture
a culture in which power is not highly concentrated in specific groups of people.
High-power-distance culture
a culture in which much or most of the power is concentrated in a few people, such as royalty or a ruling political party.
a concept that treats time as a fine commodity that can be earned, saved, spent, and wasted.
Communication codes
verbal and non-verbal behaviors, such as idioms and gestures, that characterize a culture and distinguish it from other cultures.
a concept that treats time as an infinite resource rather than a fine commodity.
Uncertainty avoidance
the degree to which people find novel, unfamiliar situations problematic.
Expresive talk
verbal communication wose purpose is to express emotionsand build realtionships.
Instrumental talk
verbal communication whose purpose is to convey information
Communicating with cultural awareness
paying attention to your cultural values and viases and remembering that others don't always share them.
cultural comm codes
Idioms, Jargon, and gestures
Instrumental Needs
Practical, everyday needs
Five needs served by comm
Physical, relational, indentity, spiritual, and instrumental.
The three models of communication
Comm as action, interaction, and transaction
the physical or ssychological environment in which comm occurs.
Channel-rich context
a comm context involving many channels at once.
Channel-lean context
a comm context involving few channels at once.
a reprensentation of an idea
Content dimension
literal information that is communicated by a message
Relational dimension
signals about the relationship in which a message is being communicated
Explicit rule
A rule about a behavior that has been clearly articulated.
Implicit rule
a rule about behaviro that has not been clearly articulated but is nontheless understood.
a pair of people
communication competence
communicating in ways that are effective and appropriate for a given situation
awareness of one's hehavior and how it affects others.
Characteristics of competent communicators
Cognitive Complexity
Cognitive Complexity
It is the number of ways in which one interprets any given situation
The three components of cognitive complexity
differentiation, abstraction, and integration
The specific interpretations one has about any given situation
The categories that one uses to organize the specific interpretation one has about any given situation
The ways in which one synthesizes (combines) specific interpretations to create new interpretations.