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59 Cards in this Set

  • Front
  • Back
Three Verbal Communication Codes
1. Semantic Code
2. Syntactic Code
3. Pragmatic Code
Study of meaning of words: denotative and connotative
Semantics:
primary and literary meaning
secondary meanings
Under Semantic code...having no predetermined reason a word is used to represent a particular person, event or object
Arbitrary Metaphors
Under Semantic code...symbols that serve as substitutes for person's event or objects (when words represent reality)
Metaphor
The Semantic Triangle consists of
Reference, referent, and words/symbol
Under the Semantic Triangle this is composed of each individual's unique understand of a word's meaning based on personal experiences
Reference
Under the Semantic Triangle this is the thought being percieved
Referent
Under the Semantic Triangle this is what is perceived
The word or symbol
how the semantic code refers to groups
groups create own words/symbols to reference reality, share language, and strengthen identity
Rules that indicate how sentences should be structured (logic and literacy) includes:
way to structure sent..meaninfully
order of words
how communication problems stem from syntactic errors
Syntax
Code that refers to the function of language , and reflects how ppl coordinate action and activities during real-time communication
Pragmatic Code (pragmatics)
relies on actions that words attempt to accomplish
context in which communicating
mutual interdependence with communicators to interpret meaning of language
Pragmatics
What speakers and listeners link messages to communicators goals to understand message...degree to which words are relevant to a goal, lends coherence to words
Pragmatic Connectedness
Degree to which both parties share in the construction of the interaction...fit line of action together (cooperate)
Conversational Alignment
Paul Grice states that when people use words its for a purpose
Grice's Principle of Cooperation
contribute what is required to keep your conversation progressing so it meets both pragmatic objectives
Cooperative Principle
These provide direction to fulfill cooperative principle (Four maxims)
Maxim of QUANTITY
Maxim of QUALITY
Maxim of RELATION
Maxim of MANNER
to Fulfill cooperative principle this maxim provides as much information as needed but no more than required to continue conversation
Maxim of Quantity
most critical to fulfilling coop. principle, telling the truth and making only assertions that you can support with credible evidence
Maxim of Quality
refers to relevance staying on topic, not changing subject to fulfill coop. principle
Maxim of Relation
being clear and avoiding obscure language to fulfill the coop. principle
Maxim of MANNER
objectives Fulfilled with maxims are accomplished
1. two parties share a common goal
2. contributions are sequentially ordered
3. they continue to communicate in a suitable way until both decide to end convo
One person institutes a topic shift without reference to an earlier statement made by the other person (happens when maxims aren't fulfilled and one person trys to take control of conversation)
Unilateral
sppech acts that have intended effect on listeners
Illocutionary acts
research on language and illocutionary acts combine to reveal how partners cooperate in making conversation...basically what parts of conversation "goes with" each other
Pair Parts
Four types of Illocutionary Act
Constatives
Directives
Commissives
Acknowledgments
Illocutionary Act reflecting your communicating partner used when speakers want a listener to believe (act and examples)
Constatives
Assertions
Predictions
descriptions
disputations
information
Illocutionary Act reflecting your communicating partner's behavior Intended to affect probable behavior of the listener (with examples)
Directives
requests
permissions
requirements
prohibitions`
Illocutionary Act obligating oneself to accomplish something
Commissives
promises to negotiate
a guarantee
betting on outcomes
Illocutionary Act express one's feeling for the listener (your own)
Acknowledgements
greetings
thanks
acceptance
rejections
communicative act that agrees with conversational direction of the other persons initial message (helps cooperative flow of everyday convo)
Preferred Pair Parts
a statement that does not validate the previous illocutionary acts, not acknowledging requests
Dis-preferred pair parts
to Show cooperation, concerned with the broader underlying topic of discussion
Event-focused messages
to show cooperation concerned with precise content of discussion
Issue-Focused Messages
response in conversation that somhow ties a new topic into the previous topic
Coherent topic shifts
topic shading
explicit pre-act
renewal
a coherent topic shift when person attempts to link a new topic to the current topic
Topic Shading
a coherent topic shift when a person sends message that bounds to next topic
Explicit pre-act
Coherent topic shift in a coherent manner of recalling a former topic
Renewal
when there is no transition from one topic to the next, abrupt providing no buffer
Non-Coherent Topic Shifts
a way to obtain permission to change the topic, to avoid anger from other communicator
Sin Licenses
1. recognition of partner's EXISTENCE
2. recog. of partner as INDIVIDUAL
3. expression of partner's SIGNIFICANCE
4. Acceptance of partner's way of EXPERIENCING LIFE
5. Expressions of CONCERN and WILLINGNESS to become involved w/partner
Sieburg's Confirming Messages (in conversation)
Conveys negative evaluation of partner and realtionship (three catagories)
Dis confirming Messages
Indifference
Imperviousness
disqualification
Disconfirming message that involves silence, through absent responses, interrupting or disrupting
Indifference
disconfirming message that involves being inattentive to others by a lack of attention or involvement
Imperviousness
Disconfirming message involves being unaware of the other irrelevant response to messages
Disqualification
tendencies of people in some culture to emphasize themselves, tend to use words from meaning direct terms, dramatic stories
Individualism
Stress group identity over individual identity, group right and needs, more general communication, context vs. meaning, listening, sensitive to self-presentation of group
Collectivism
Extent to which we judge other people's cultures by our own cultural standards
Ethnocentrism
culture and language are linked. culture decided how language should be use, while language helps to creat and preserve culture
Giles and Copeland
how tow people from different cultures interact in ways that reflect goals and cultural identities
Communication Accommodation Theory
part of CAT, to accomodate, for approval, efficiency, desire, to share identity, value of speech pattern
Converge
part of CAT, to NONaccomodate, stigmatized speech patterns, prompt to leave
Diverge
Explains why ppl use various messages based on underlying beliefs about communications
Message Design Logics
Expressive
conventional
rhetorical
A MDL when communication functions primarily to express ideas and feelign
Expressive Message Design Logic
A MDL where communication is a game, with commonly understood rules, concern with expression and achieving goals within boundaries
Conventional Message Design Logic
A MDL where communication is used to create a person's social world self-expression and social conventions used to meet objectives
Rhetorical Message Design Logic
Ways of thinking about ourselves and what brings them happiness (help predict communicator behaviors)
Self-Construals
independent and interdependent
a self construal when communicator sees themselves as unique from others, having a stable personality, ability to care for themselves
Independent Self-Construal
a self-contstrual when communicator is willing to sacrafice interests for sake of other to avoid arguements
Interdependent Self-Construal