Interpersonal #3

Front 1

Bubble model of conflict stages

Back 1

1)define conflict
2)examine possible solutions
3)test solutions
4)Evaluate solution
->accept or reject solution

Front 2

Companionate love

Back 2

is an intense form of liking difined by emotional investment and deply intertwined lives

Front 3

Colors of love

Back 3

1)Storge-deep feeling of friendship
2)agape-selfless, forgiving
3)mania-intense highs and lows
4)pragma-practical
5)ludus-fun and games, no commitment
6)eros-beauty, sexuality

Front 4

3 stages of love

Back 4

1)lust
2)infatuation
3)attachment

Front 5

social capital

Back 5

Child protected by two groups

Front 6

4 predictors of divorce

Back 6

1)criticism
2)contempt
3)defensiveness
4)withdrawal

Front 7

Factors affecting romantic relationships

Back 7

1)what does someone have to offer
2)social exchange theory (costs/rewards)
3)physical proximity
4)beauty is good effect (matching)
5)birds of a feather (similar)

Front 8

Developmental stages of a relationship (up)

Back 8

1)initiating stage
2)experimenting stage
3)intensifying stage
4)integrating stage
5)bonding stage

Front 9

Stages of coming apart (down)

Back 9

1)differentiating (values, beliefs)
2)circumscribing (problems arise, you pull back, don't share as much)
3)stagnating-stand still
4)avoiding-physically distance
5)termination-can end in friendship also

Front 10

Strategies for relational maintenance

Back 10

1)openness
2)assurance
3)sharing activities
4)social network approval

Front 11

Strategies to deal with relationship crisis

Back 11

1)voice strategy-talking directly
2)loyal strategy-wait for things to get better
3)exit strategy-think, threaten, leave
4)neglect strategy-withdrawal

Front 12

5 dysfunctional relationship beliefs

Back 12

1)all disagreements are destructive
2)all sexual encounters have to be perfect
3)men and women are significantly different in perceptions, emotions, and communication
4)mind reading is manditory
5)partners cant change their behaviors

Front 13

Possible family communication patterns

Back 13

1)Consensual-high in conversation and conformity

2)pluralistic-high in conversation, low in conformity

3)protective-low in conversation, high in conformity

4)laissez-faire-low in both conversation and conformity

Front 14

Strategies for maintaining family relationships

Back 14

1)positivity
2)openness
3)assurances

Front 15

The 2 relational dialectics in families

Back 15

1)autonomy vs connection (especially difficult during adolescence)

2)openness vs protection

Front 16

Family approaches to conflict

Back 16

1)Avoidant-pretend there's no conflict

2)Aggressive-survival of the fittest

3)Collaborative-talk and work together

Front 17

different norms of friendship

Back 17

1)communal-sharing time, activities, and emotional support

2)agentic-focus on helping each other achieve practical goals

Front 18

Strategies for maintaining friendship

Back 18

1)share activities

2)openness

3)abide by friendship rules
-show support
-seek support
-respect privacy
-defend
-avoid public criticism

Front 19

Organization culture and its 3 sources

Back 19

is a distinct set of practices and beliefs existing within the organization
1)norms
2)workplace artifacts
3)workplace values

Front 20

3 characteristics of organizational networks

Back 20

1)the nature of the information

2)in which channels or media info flows (grapevine or virtual)

3)frequency and # of connections among people in network

Front 21

What is organizational climate and its 2 types

Back 21

is the emotional quality in an organization
1)defensive
2)supportive

Front 22

Kitchen-sinking

Back 22

bringing up things in an argument that have little to do with the current argument

Front 23

2 types of power

Back 23

1)symmetrical

2)complementary-power is not balanced

Front 24

Power currency

Back 24

Is a resource that other people value and gives you power

Front 25

5 types of power currency

Back 25

1)resource currency
2)expertise
3)social network
4)personal
5)intamacy

Front 26

4 ways of handling conflict

Back 26

1)avoidant
2)accommodating
3)competitive
4)collaborative

Front 27

Skirting

Back 27

when a person avoids a serious source of conflict by joking about it or changing the topic

Front 28

sniping

Back 28

communicating in a negative fashion and then abandoning the encounter by physically leaving or refusing to interact further

Front 29

cumulative annoyance

Back 29

when our built up annoyance grows as the mental list of grievances we have against our partner accumulates

Front 30

Pseudo-conflict

Back 30

the perception that a conflict exists when in fact it doesn't

Front 31

Escalation

Back 31

the primary risk involved with using competitive approach to handling conflict

Front 32

Sudden death statements

Back 32

when people get so angry and frustrated that they declare the en of a relationship when there was no intent at the beginning of the argument

Front 33

4 strategies to use collaborative conflict handling

Back 33

1)attack problems not people
2)focus on common interests and long term goals
3)create options before arriving at a decision
4)critically evaluate your solution