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11 Cards in this Set
- Front
- Back
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Transaction Processing System (TPS)
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-basic processing system that serves the operational level in an organization
-ex. payroll system or order entry system |
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Decision Support System (DSS)
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-models information to support managers and business professionals during the decision making process
-sensitivity analysis, what-if analysis, and goal-seeking analysis |
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Executive Information Systems (EIS)
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-a specialized DSS that supports senior level executives within the organization.
-differs from DSS because it typically contains data from external sources as well as data from internal sources. -ex. consolidation, drill down, slice and dice. |
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Artificial Intelligence
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-simulates human intelligence such as the ablility to reason and learn
-AI systems can learn or understand from experience, make sense of ambiguous or contradictory info., and even us reasoning -four main systems: Expert Systems, Neural Networks, Genetic Algorithms, Intelligent Agents |
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Expert Systems
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-computerized advisory programs that imitate the reasoning process of experts in solving difficult problems
-usually reflect expertise from several experts |
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Neural Networks
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-attempts to to emulate the way the human brain works
-most useful in decisions that involve pattern or image recognition -ex. detect credit fraud by finding irregularities in spending |
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Genetic Algorithms
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-mimics evolutionary, survival of the fittest process to generate increasingly better solutions to a problem
-essentially an optimizing system (finds the combination of inputs that gives the best outputs) |
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Intelligent Agents
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-special purpose, knowledge based information system that accomplishes specific tasks on behalf of its users.
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Business Process Improvement
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-attempts to understand and measure the current process and make performance improvements accordingly
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Business Process Re-engineering
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-the analysis and redesign of work-flow within the between enterprises
-differs from business process improvement in that it's more of a clean slate process |
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Business Process Management
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-integrates all of an organizations business process to make individual processes more efficient
-bringing processes, people, and information together |
