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41 Cards in this Set

  • Front
  • Back

Job Rotation

A system in which employees are given the opportunity to perform several different jobs in an organization

Modeling

Learning through watching and imitating the behaviors of others

Litserv

A program that automatically distributes email messages to a group of people who have common interests

Wiki

A collection of web pages they can create web pages on a topic and readers can freely edit those pages

Blog

A website in which the host can regularly posts commentaries on a topic that readers can respond to

Webcast

A non interactive training method in which the trainer transmits training information over the internet

Webinar

An interactive training method in which training is transmitted over the internet

Programmed Interaction

A training method in which employees Learn information at their own Pace

Interactive Videos

A training technique in which employees are presented with video taped situation and is asked to respond in the situation and then receive feedback based on the response

Synchronous Technologies

A distance learning programs that requires employees to complete training at the same time and at the same Pace although they may be in different locations

Asynchronous Technologies

A distance learning programs in which employees can complete the training at their own pace and at time of their choosing

Massed Practice

Concentrating learning into a short period of time

Behavior Modeling

A training technique in which employees observe correct behavior, practice that behavior and then receive feedback about their performance

Role play

A training technique in which employees act out simulated roles

Knowledge test

A test that measures the level of an employees knowledge about a job related topic

Skill test

A test that measures an employees level of some job related skill

Surveys

A questionnaire asking employees about the areas in which they feel they have to be trained

Person Analysis

The process of identifying the employees who need training and determining the areas in which each individual employee need to be trained

Performance appraisal score

A rating representing some aspect of an employee work performance

Living Case

A case study based on real situation rather than a hypothetical one

Case Study

A training technique in which employees, usually in group are presented with a real or hypothetical problem and are asked to proposed the best solution

Organizational Analysis

The process of determining the Organizational factors that will either facilitate or inhibit training effectiveness

Needs Analysis

The process of determining the training needs of an organization

Training

The planned effort of an organization to facilitate learning of of a job related behavior on the part of it's employees

Return of investments

The amount of money an organization makes after subtracting the cost of training or other interventions

Business Impact

A method of evaluating the effectiveness of a training by determining whether the goals of the training were met

Application Training

A measurement of the effectiveness of training by determining the extent to which employees apply the material taught in a training program

Employee Learning

Evaluating of training effectiveness by measuring how much employees learned from it

Employee reaction

A method of evaluating training in which employees are asked the IRS opinions of a training programs

Solomon 4 groups design

Evaluating the training effectiveness with the use of pretest, post test and controlled groups

Post test

Are taken after a training program has been completed

Pretest

A measure of job performance or knowledge taken before the implementation of a training program

Over learning

Practicing a task even after it has been mastered in order to retain learning

Transfer of training

Extent to which behavior learned in training will be performed on the job

Negative feedback

Telling employees what they are doing incorrectly in order to improve their performance of a tasks

Feedback

Providing employees with a specific information about how well they are performing a tasks

Skill based pay

Compensating an employee who participated in a training program designed to increase a particular job related skill

Mentor

An experienced employee who advises and looks at for a new employee

Pass through programs

A method of coaching in which excellent employees spend a period of time in the training department learning training techniques and training employees

Apprentice training

Usually found in the craft and building trades in which employees combine formal course work with formal on the job training

Cross training

Teaching employees how to perform a task traditionally performed by other employees