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41 Cards in this Set
- Front
- Back
Job Rotation |
A system in which employees are given the opportunity to perform several different jobs in an organization |
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Modeling |
Learning through watching and imitating the behaviors of others |
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Litserv |
A program that automatically distributes email messages to a group of people who have common interests |
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Wiki |
A collection of web pages they can create web pages on a topic and readers can freely edit those pages |
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Blog |
A website in which the host can regularly posts commentaries on a topic that readers can respond to |
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Webcast |
A non interactive training method in which the trainer transmits training information over the internet |
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Webinar |
An interactive training method in which training is transmitted over the internet |
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Programmed Interaction |
A training method in which employees Learn information at their own Pace |
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Interactive Videos |
A training technique in which employees are presented with video taped situation and is asked to respond in the situation and then receive feedback based on the response |
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Synchronous Technologies |
A distance learning programs that requires employees to complete training at the same time and at the same Pace although they may be in different locations |
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Asynchronous Technologies |
A distance learning programs in which employees can complete the training at their own pace and at time of their choosing |
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Massed Practice |
Concentrating learning into a short period of time |
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Behavior Modeling |
A training technique in which employees observe correct behavior, practice that behavior and then receive feedback about their performance |
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Role play |
A training technique in which employees act out simulated roles |
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Knowledge test |
A test that measures the level of an employees knowledge about a job related topic |
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Skill test |
A test that measures an employees level of some job related skill |
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Surveys |
A questionnaire asking employees about the areas in which they feel they have to be trained |
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Person Analysis |
The process of identifying the employees who need training and determining the areas in which each individual employee need to be trained |
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Performance appraisal score |
A rating representing some aspect of an employee work performance |
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Living Case |
A case study based on real situation rather than a hypothetical one |
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Case Study |
A training technique in which employees, usually in group are presented with a real or hypothetical problem and are asked to proposed the best solution |
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Organizational Analysis |
The process of determining the Organizational factors that will either facilitate or inhibit training effectiveness |
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Needs Analysis |
The process of determining the training needs of an organization |
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Training |
The planned effort of an organization to facilitate learning of of a job related behavior on the part of it's employees |
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Return of investments |
The amount of money an organization makes after subtracting the cost of training or other interventions |
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Business Impact |
A method of evaluating the effectiveness of a training by determining whether the goals of the training were met |
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Application Training |
A measurement of the effectiveness of training by determining the extent to which employees apply the material taught in a training program |
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Employee Learning |
Evaluating of training effectiveness by measuring how much employees learned from it |
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Employee reaction |
A method of evaluating training in which employees are asked the IRS opinions of a training programs |
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Solomon 4 groups design |
Evaluating the training effectiveness with the use of pretest, post test and controlled groups |
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Post test |
Are taken after a training program has been completed |
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Pretest |
A measure of job performance or knowledge taken before the implementation of a training program |
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Over learning |
Practicing a task even after it has been mastered in order to retain learning |
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Transfer of training |
Extent to which behavior learned in training will be performed on the job |
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Negative feedback |
Telling employees what they are doing incorrectly in order to improve their performance of a tasks |
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Feedback |
Providing employees with a specific information about how well they are performing a tasks |
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Skill based pay |
Compensating an employee who participated in a training program designed to increase a particular job related skill |
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Mentor |
An experienced employee who advises and looks at for a new employee |
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Pass through programs |
A method of coaching in which excellent employees spend a period of time in the training department learning training techniques and training employees |
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Apprentice training |
Usually found in the craft and building trades in which employees combine formal course work with formal on the job training |
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Cross training |
Teaching employees how to perform a task traditionally performed by other employees |