Hrmt 318 Training Practice Questions

Front 1

what is a triggering event in the training model?

Back 1

organizational gap (page 6)

Front 2

The authors use the term KSA to refer to what?

Back 2

Knowledge, Skills, Attitudes (page 18)

Front 3

How can HRD align itself with the organization's strategies?

Back 3

developing training to meet strategic objectives and delivering training to the right people (page 35)

Front 4

Organizational development is best defined as..

Back 4

a field of study that creates an implement plan (page 35)

Front 5

What are the factors that interact to determine performance?

Back 5

motivation, KSA, environment (page 60)

Front 6

Understanding needs theory is important in the training process because..

Back 6

it is important to understand needs theory in order to determine what kind of training is effective (page 60)

Front 7

The ___________ the self efficacy, the __________ the performance.

Back 7

higher; better

Front 8

The formula for performance (M*KSA**E suggests..

Back 8

suggests that a persons performance depends on the interaction between motivation, KSA, and their environment (page 60)

Front 9

Why do we need to understand motivation theories?

Back 9

They help us to understand behaviour (Page 61-63)

Front 10

A triggering event occurs when ___________ performance is less than expected _________.

Back 10

actual performance; expected performance (page 90)

Front 11

When is a training needs analysis conducted?

Back 11

when a gap is identified? (May be wrong Page 90-92)

Front 12

________ involves looking at all the influences that could affect employee performance in the organization and determining their fit within organizational goals and objectives

Back 12

organizational analysis (page 96)

Front 13

____ _______ is an outline of a typical job's duties and responsibilities

Back 13

Job description (page 101)

Front 14

Training objectives provide value to the ________, _______ ________, _______ and the training _______.

Back 14

trainee, training designer, trainer, evaluator

Front 15

Describe organizational culture

Back 15

beliefs, values, and understandings (page 189)

Front 16

What is the main difference between a lecture and a lecturette?

Back 16

Lecturette is a tiny lecture of about 20 minutes ( page 202)

Front 17

Compared to a lecture, a lecture/discussion is...

Back 17

interactive with more complex learning objectives

Front 18

Demonstrations, like lectures, can be differentiated by the level of _______ of the trainee.

Back 18

involvement

Front 19

______ is an enactment of a scenario in which each participant is given a part to act out.

Back 19

Role Play (page 216)

Front 20

What are OJT and JIT?

Back 20

OJT= On the job training
JIT = Job instruction technique

Front 21

Which of the following is NOT a delivery system for e-learning (LAN, Internet, ET, DVD)?

Back 21

ET = electronic training (page 262)

Front 22

What are the potential benefits for electronic training?

Back 22

reduced costs and can track employee progress (page 252)

Front 23

What is a learning point?

Back 23

piece of info required to be learned to meet training objectives

Front 24

What are the characteristics of an ideal training room?

Back 24

no windows, walls should be blank and a neutral colour, lighting should be adjustable, square in shape, carpeted, sound absorbing ceiling (page 282)

Front 25

Which seating arrangement is most likely to induce two way communication?

Back 25

Circle (page 283)

Front 26

What is an icebreaker?

Back 26

an icebreaker is a game or exercise that prompts trainees to get comfortable interacting with other trainees and the trainer. Engages and introduces (page 291)

Front 27

A _________ is the "first test" of new material designed to be in a training program?

Back 27

Dry run

Front 28

Why don't manager's evaluate training?

Back 28

they do not feel there's anything to evaluate, nobody cares, evaluation is a threat to their jobs (page 316-317)

Front 29

Evaluation of the ______ examines how the training was carried out. _______ evaluation determines if training accomplished its _____.

Back 29

process; outcome; objectives

Front 30

What are the reason(s) companies are willing to invest more in employee development today compared to the past?

Back 30

employees willing to change employers to advance, shortage of skilled workers (page 400)

Front 31

Creating a culture that supports employee development is the responsibility of _____

Back 31

the organization (page 405)

Front 32

What do management development programs focus on developing?

Back 32

Conceptional knowledge/skills, technical knowledge/skills, interpersonal knowledge/skills (page 413)

Front 33

What is conceptual knowledge?

Back 33

the mental abilities required to analyze and diagnose complex situations and make correct decisions (problem solving skills) (page 412)

Front 34

What are the advantages of having an effective diverse workforce?

Back 34

Larger applicant pool, reduced costs, access to more markets, creative problem solving (page 371 table 10-2)