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34 Cards in this Set
- Front
- Back
internal noise (psychological)
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forces within a communicator that interfere with the ability to express or understand a message accurately
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transactional communication
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refers to the fact that we are capable of receiving, decoding and responding to a persons behavior while the other person does the same to ours
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intrapersonal communication
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communicating with yourself, internal dialogue
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mediated
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communication sent via something other than face to face, such as a telephone, or email, or instant message
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presenting self/public self
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the image a person presents to other people.
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percieved self/ private self
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the person we believe ourselves to be
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self-serving bias
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The tendency to interpret and explain information in a way that makes the audience view it in a favorable manner
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perception checking
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a tool that helps interpret others behavior more accurately. 3 steps. 1 description of behavior 2 two interpretations of the behavior 3 a request for clarification about the behavior
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reflected appraisal
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the theory that a persons self-concept matches the way others regard them
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self-fulfilling prophecy
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a prediction that the most likely outcome of an event will happen
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paralanguage
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nonlinguistic means of vocal expression such as- rate, pitch, tone, etc.
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low context culture
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a culture that relies heavily on language to get the point across
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relative meanings
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the things you say gain their meaning by comparison, i.e. large compared to what? soon compared to what time frame...etc
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ladder of abstraction
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things can be described with different levels of specificity. i.e.
a book a textbook a communication textbook |
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inference
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a conclusion you come up with based on fact, but it is not necessarily right . FACT: you interrupted me before i finished. INFERENCE: you don't care what i have to say
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insensitive listening
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not recognizing the feelings being expressed by the speaker, taking the words at face value
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paraphrasing/supportive
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the feedback where you reword the thought and feeling to the speaker to show that you know what they mean
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territoriality
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the idea that we assume the rights to an area or piece of property, such as a parking space or a bedroom
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chronemics
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how people use and structure time, and how some people pace greater value on certain people time but not others
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proxemics
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how people use their space in different settings, based mainly on cultural norms
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regulator
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a nonverbal cue used to control your turn to speak
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emblem
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a nonverbal behavior that has a specific meaning to everyone within a cultural group; ie wave means hello/goodbye. head nod yes, head shake no.
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Johari window/hidden window
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a tool that shows the relationship between what you know about yourself and what others know about you...see book page 187
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self-disclosure
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revealing information about yourself to others that would not normally be known
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autonomy vs. connectedness
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the difference in a relationship between the collective needs and the individual needs; conflicting desires for connection and independence
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novelty vs. predictability
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the balance between stability and freshness in a relationship, people differ in their needs for these 2 things so there is no optimal mixture of the 2
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metacommunication
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messages referring to other messages;communication about communication
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relationship development and the dialectical model
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the suggestion that communication differs in important ways at various points in relationships
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social penetration theory
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a model describing that different levels of intimacy can be achieved through the amount (breadth and depth) of self disclosure taking place
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equivocation
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a vague statement that can be interpreted in more than one way
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concensus
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an agreement between group members about a decision.
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social role
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the roles people take on in order to maintain smooth personal relationships between members of a group. the role you play within a group of people
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task role
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the role you take to help the group solve a problem.
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leadership role
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the role one takes on when leading a group, should have the traits of a leader
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