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85 Cards in this Set
- Front
- Back
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Which decision mode is very fast and majority rules? |
voting |
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A ________ _____________ team is composed of individuals with different objectives but come together to complete a project. |
cross functional |
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What are the 2 obstacles of a team? |
1) must solve complex problems together 2) project teams are temporary |
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Team values and meeting behaviours are two categories of ground ______. |
rules |
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True or False
Adjourning is the development stage where leaders review the project. |
True |
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Bob is being isolating and hard to approach. Which source of conflict is being experienced? |
aloof |
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The common problems of a team are as follows:
- determining goals - making trade offs between cost, schedule and scope - designing a product - setting _____________ |
milestones |
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Who created the 5 stages of development? |
Bruce Tuckman |
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Team _________ creates a sense of commitment which are developed by goals. |
identity |
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True or False
Problem analysis improves quality but reduces consistency. |
False
improves both |
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Mental noise, speaking level and knowledge level are all obstacles in regards to __________ skills. |
listening |
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In what stage of development do leaders foster trust? |
storming |
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What are the 4 decision modes? |
voting consensus delegate autocratic |
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________ is a source of conflict where a member yells and loses their temper. |
hostile |
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True or False
Mourning is the development stage where obstacles are removed. |
False
no mourning stage, only mourning studying T.T |
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What are the 3 types of conflict? |
relationship task process |
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Controlling _______ and having constant _______________ are 2 of 5 success factors in project management. |
controlling scope having constant communication |
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Becky pitches an idea her partner Linda had for the upcoming annual report, however Becky takes all the credit and speaks to Linda with a sarcastic, demeaning tone when confronted. What 2 sources of conflict is Becky preforming? |
unappreciative abrasive |
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What does CPM stand for? |
Critical Path Method |
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In what stage of development is structure provided? |
forming |
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Project management was first recognized as a real profession in the 20th century __________ but can be dated back to the actions of __________. |
military farming |
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Project Managers require what 3 skills? |
business management skills techinical skills project management skills |
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90% of your time is spend is the __________ phase of a project life cycle. |
execute |
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True or False
Representatives of external constants are government agencies that are against the project. |
False
aren’t in support or against the project |
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In what phase of a project life cycle do you review failures? |
close out |
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Purpose statement and scope statement are both in the SOW. What does SOW stand for? |
Statement of Work |
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A ___________ document should include the statement of support. |
project charter |
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We use the EACI sequence to code the responsibility matrix:
E___________ responsibility A__________ authority must be C_________ I__________ after the decision is made |
Execution responsibility Approval authority must be Consulted Informed after the decision is made |
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What is scope creep? |
added tasks that can push back the schedule |
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When identifying risks, a risk profile is made of _______ experiences. |
past |
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Which document is used to prevent breakdowns in communication? |
communication plan |
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True or False
Risks can be retired. |
True |
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What is the equation for Crash Cost? |
(Reduced Cost – Initial Cost) / (Initial Duration – Reduced Duration) = Crash Cost |
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What are known unknowns? |
funds for project’s identified risks |
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Unknown unknowns are funds set aside by upper management for _________ to predict risks. |
impossible |
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True or False
Adding people to the project will always reduce the time needed and be more productive. |
False
can cause conflicts |
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A ____________ appears as a diamond on the gantt chart. |
milestone |
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What are the 4 sources of cost estimates? |
labour equipment materials fixed priced bids |
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___________ _____________ estimating is building the cost and schedule estimates by starting from work packages. |
bottom line |
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True or Fasle
A negative float is impossible to meet. |
True |
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Paper, ink and plates are all included in the _____________ estimates. |
material |
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What does ROM stand for? |
Rough Order of Magitude |
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If a costumer doesn't want to budge on quality, we can suggest cheaper rate for more ______. |
time |
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Who should do the estimating and why? |
The estimator because they are linked to the procurement department (suppliers). |
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Which estimating technique requires the most amount of effort but is the most accurate? |
Bottom Up estimating |
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A bid is an offer from a _________ . |
vendor |
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True or False
It is most productive to have continuous use of the fewest resources possible. |
False |
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Don’t negotiate the estimate, negotiate ____________ . |
equilibrium |
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Which level of estimating accuracy is good for deciding to take or leave a project? |
Ballpark estimates |
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True or False
The 3 common restraints are time, money and quality. |
False
time, money, resources |
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Which estimating technique is methodical and based on historical data? |
Parametric estimating |
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Phased estimating requires ________ and ____________ commitments one project phase at a time |
cost and schedule |
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Using internal and external experts are both methods to improve ____________ . |
productivity |
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What does SPI stand for? |
Schedule Performance Index |
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True or False
The customer has the right to refuse a job if quality expectations aren't met. |
True |
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It is important to have a ______ door policy for individual status meetings. |
open |
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Vendors are often pre________ for knowledge work. |
prepaid |
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Which level of authority uses crash tables? |
Project |
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_________________ estimating is also known as top down estimating. |
Apportioning |
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True or False
A milestone is something your project team does. |
False
It is a thing that happens |
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The goal of rearranging task assignments is to reduce the length of the _________ ________ . |
critical path |
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Who benefits more financially when walking overtime, a worker with a salary or a worker with an hourly wage? |
hourly wage - paid time and a half |
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You are currently printing the signatures of a novel while the cover is still being designed, which is risky but decreases your schedule by a day. What is this step in the business case level are you implementing? |
Fast-Tracking |
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Lowering the price of a job can win projects but it also lowers _______ . |
profit |
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True or False
Changes at the lowest threshold typically affect the cost or schedule. |
False |
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What is phased product delivery? |
delivering the completed portions of the job while still working on the others |
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What are the 4 communication needs of team members? |
responsibility, coordination, status, authorization |
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Blueprints and a detailed plan are both examples of _________ documents. |
control |
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A second threshold change effects what 3 things? |
cost, schedule, functionality |
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What does CPI stand for? |
Cost Performance Index |
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The 0-50-100 rule is an alternate method than _____________ percentage completions. |
subjective |
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True or False
There are benefits to re-estimating if the situation has not changed. |
False |
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Schedules measure how much we have done not how ______ it was completed. |
well |
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What does the 0 mean in the 0-50-100 rule? |
task not started |
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A change board monitors the _________ threshold changes. |
second |
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Who introduces themselves first in a kick off meeting? |
the customer |
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True or False
A SPI greater than 1 means it is behind schedule. |
False |
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Cost and schedule baselines represent the original project plan as approved by the _______________ . |
stakeholders |
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What does EVR stand for? |
Earned Value Reporting |
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True or False
It is always a good thing to have a project be a head of schedule and under budget. |
False
could cause storage issues means you didnt estimate correctly |
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CPI < 1.0 mean the project is ____ budget. |
over |
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Don't count a job as finished until it is ________, not shipped. |
paid |
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What represents preset variances that signal the severity of the problem? |
escalation threshold |
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The members of a change board include:
project team rep customer rep function management rep related _________ rep |
products |
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At what time of the planning phase should you start balancing tradeoffs in the equilibrium? |
should wait until the end |
