Gra216 Final Exam

Front 1

True or False

IMS stands for Integrated Management System.

Back 1

False

Integrated Merchandise System

Front 2

What is writing a PO also called?

Back 2

cutting a PO

Front 3

What does PO stand for?

Back 3

Purchase Order

Front 4

A PO initiates paper trail associated with a specific job and can be treated as a mini __________ .

Back 4

contract

Front 5

Who prepares the schedule?

Back 5

Production Manager

Front 6

In the planning stage, what step occurs PRIOR to order entry?

Back 6

information gathering

Front 7

Once order entry is complete, info pertinent to the job such as quantity, colours used, finished can be found on what?

Back 7

Job Docket

Front 8

What outlines how purchases are authorized and the objective behind them?

Back 8

Purchasing mandate

Front 9

_________ scheduling is usually associated with drop dead projects.

Back 9

Backward

Front 10

What does PVL stand for?

Back 10

Preferred Vendor List

Front 11

What type of doc, created by the printer, initiates a paper trial associated with a specific job, once accepted by the seller becomes a contract bidding on both parties?

Back 11

Purchasing order

Front 12

According to the 2013/2014 PIA/GATF ration, the largest major cost item for a printer is?

Back 12

Materials

Front 13

To ease scheduling, what approach is adopted by many print companies to internalize a mix of both tradition and digital equipment?

Back 13

Hybrid Approach

Front 14

Who keeps in contact with the client and sales representative throughout the job?

Back 14

CSR

Front 15

What does WIP stand for?

Back 15

Work In Progress

Front 16

What are the 4 constraints on planning?

Back 16

cost, capacity, quality, timing

Front 17

The goals of scheduling are as fellows:

- minimize completion time

- maximize ____________

- minimize work in progress (WIP) inventory

- minimize production bottlenecks and downtime

Back 17

capacity

Front 18

CAD scheduling requires _________ intervention since practicality can not be programmed.

Back 18

human

Front 19

What are the 3 type of delivery dates?

Back 19

drop dead

regular turn around

filler

Front 20

What does DMIAC stand for?

Back 20

Define

Measure

Analyze

Improve

Control

Front 21

In lean manufacturing, "value” should always be seen from the point of view of the ____________ .

Back 21

customer

Front 22

What question dies the “Analyze” step in the six sigma DMIAC cycle ask?

Back 22

What is the root cause of the problem?

Front 23

Having unnecessary inventory can be a result of _______ purchasing.

Back 23

over

Front 24

Rejected products fits under what category of waste?

Back 24

defects

Front 25

Makeready is an example of a _________ added activity.

Back 25

nonvalue added

Front 26

According to the NAPL survey on capital investment, what was the 1st most trusted source of info when companies were looking to buy new equipment?

Back 26

own expertise

Front 27

True or False

Six Sigma reduces process variation.

Back 27

True

Front 28

What does DPMO stand for?

Back 28

Defects Per Million Opportunities

Front 29

The “ramp” in the PDCA cycle diagram in TQM signifies _____________ ____________ .

Back 29

continual improvement

Front 30

What % of products are statistically expected to be defect free in six sigma?

Back 30

99.99966%

Front 31

What independent and non-governmental run international association promotes standards?

Back 31

ISO

Front 32

True or False

ISO stands for International Specifications Organization.

Back 32

False

International Standards Organization

Front 33

At what phase of the DMAIC cycle do you implement your plan?

Back 33

Improve

Front 34

A customer gives you the wrong address for a delivery and now you must drive to a new location. What category of waste does this fall under?

Back 34

transport

Front 35

True or False

There is one defect found in every 295,000 products.

Back 35

False

294,000

Front 36

Your delivery man feels comfortable driving at 100km/hr. This is an example of a _________________ unit of measure.

Back 36

multidimensional

Front 37

What are the 2 attributes for effective KPIs?

Back 37

number and unit of measure

Front 38

What are the 2 categories, based on PIA, that your company needs to concentrate on to develop a higher profit?

Back 38

productivity and efficiency

Front 39

What does KPI stand for?

Back 39

Key Performance Indicators

Front 40

The “profit leaders” in the PIA ratios are the top what % of printers?

Back 40

25%

Front 41

True or False

The effectiveness KPI looks at actual output vs. planned output.

Back 41

True

Front 42

Performance ______________ tells you how your company is doing financially compared to others.

Back 42

benchmarking

Front 43

What is the PIA Ratio?

Back 43

A financial report based on current data compared to top 25% of participating profit leaders.

Front 44

True or False

Quality is the degree at which a product meets expectations.

Back 44

True

Front 45

Which KPI category determines cost efficiency?

Back 45

productivity

Front 46

According to the NAPL survey on capital investment, what was the 3rd most trusted source of info when companies were looking to buy new equipment?

Back 46

associations/friends

Front 47

Employment policies comply with _________ and create consistency through ____________.

Back 47

laws

procedures

Front 48

Which KPI category is measured against cost, time and resources and tells you how well the process performs a task?

Back 48

efficiency

Front 49

True or False

Joe Danca spoke to our class about sustainability.

Back 49

False

Front 50

Timeliness is measured by comparing the number of units _________ on time vs. total number of units _________.

Back 50

units produced on time vs. total units produced

Front 51

What does ESA stand for?

Back 51

Employee Standards Act

Front 52

What are the 3 skill levels determined by the CPISC?

Back 52

operational

core

basic

Front 53

A performance evaluation is a formal _________ evaluation (can occur yearly, quarterly)

Back 53

periodic

Front 54

The practice of always hiring and promoting internally can create a problem where everyone thinks the same is also known as _________ ___________ .

Back 54

group think

Front 55

True or False

The CPISC gives us strategies for skill development on an international level.

Back 55

False

national

Front 56

Motivation is influenced by __________ actions but should spring from the individual (internal).

Back 56

external

Front 57

What is the Payback Method equation?

Back 57

Payback Period = Investment/Benefits per Year

Front 58

A master contract aids _________ transactions.

Back 58

future

Front 59

________________ is influenced by external actions but its effects are removed once you take out prize.

Back 59

Incentives

Front 60

What is the difference between location and layout?

Back 60

Location

- where best to site the facility

Layout

- how best to arrange staff, processes and equipment

Front 61

The Payback Method tells us the number of _______ you will recover the amount invested.

Back 61

years

Front 62

According to the NAPL survey on capital investment, what was the 2nd most trusted source of info when companies were looking to buy new equipment?

Back 62

peer groups

Front 63

When evaluating investments, the mission and vision statement are examples of ________ factors.

Back 63

strategic

Front 64

Which type of lease has a term length less than 75% of its useful life?

Back 64

operating

Front 65

True or False

A capital lease has a bargaining option to buy the equipment for less than fair market value.

Back 65

True

Front 66

What are the common types of machine layouts?

Back 66

L shape, U shape and straight line

Front 67

What is the following formula for?

Cost estimate + Sales markup = ??

Back 67

quote

Front 68

What are the 3 reasons a company chooses to tender a RFP?

Back 68

economic (compare prices)

political (required by law)

social (more sustainable etc.)

Front 69

A “big ticket item” is another name for __________ ____________ .

Back 69

captial investment

Front 70

True or False

The core values in a mission statement are characteristics you cant live without.

Back 70

False

core values are in the vision statement

Front 71

What is the Job Costing equation?

Back 71

Job Order Costing = Direct Labour + Direct Materials + Overhead

Front 72

The timeliness KPI measures if the product is done on time and _________ .

Back 72

correctly

Front 73

What is the difference between a tender and a quote?

Back 73

tender has intention to buy, quotation does not

Front 74

What are the 5 themes of enterprise systems?

Back 74

automation, efficiency, profitability, integration, transparency

Front 75

What does SAAS stand for?

Back 75

Software As A Service

Front 76

_____________ Harrelson invested in the wheat paper industry.

Back 76

Woody

Front 77

Which type of manufacturing layout is for low volume custom made products?

Back 77

process layout

Front 78

Scheduling orders _______ so we can use resources between tasks.

Back 78

tasks

Front 79

What is a pass or fail test to request a proposal or not?

Back 79

Go or Not Go

Front 80

The unnecessary motion category of waste deals with people, ______________ and injury.

Back 80

ergonomics

Front 81

What are the 3 responsibilities of a production manager?

Back 81

-scheduling

-keeps CSR up to date

-coordinates vendors

Front 82

When a company has too little capacity it means they can not meet _________.

Back 82

demand

Front 83

True or False

Nonvalue added activities do not increase the value but advances the product.

Back 83

False

Front 84

_________ scheduling is usually associated with filler projects.

Back 84

Forward

Front 85

What is a buyer generated document authorizing a purchase?

Back 85

Purchase Order

Front 86

What does Total Quality Management and Lean manufacturing have in common?

Back 86

from japan

improve flow

analytical tools

Front 87

The PIA ratip report provides an accurate ____________ of the industry.

Back 87

snapshot

Front 88

The press operator is found taking extra long breaks. What category of waste does this fall under?

Back 88

Waiting

Front 89

In the DMIAC cycle, the "control" phase utilizes a _______ to control and sustain.

Back 89

scorecard

Front 90

True or False

The efficiency KPI compares actual input vs. planned input.

Back 90

True

Front 91

Makeready is falls under which category of waste?

Back 91

process

Front 92

Employment policies governs the _________ and ________ of employees.

Back 92

work and actions

Front 93

The press operator walks up to you and says, "the Goss press prints 3000copies." What unit of measure is being expressed?

Back 93

single dimensional

Front 94

The PIA ratio report helps companies develop higher _______ and contain expenses.

Back 94

profit

Front 95

True or False

Benefits should not be included when writing a job discription.

Back 95

False

Front 96

Joe Danca is the Account and Operations Director at IMS, who are their 2 main customers?

Back 96

McDonalds and Kraft

Front 97

According to a provided reading, what are the 3 tools for the savvy project manager?

Back 97

scheduling backwards

plan the distribution

sign off

Front 98

When looking at KPI information, the numbers must be _________ and valid.

Back 98

accurate

Front 99

True or False

Employees can file claims if the workplace doesnt comply with the ESA.

Back 99

True

Front 100

What 2 things do key metrics tell the manger and employees?

Back 100

what we are doing well

what we need to improve

Front 101

Which type of lease allows you to file your lease payment as a rental expense on your taxes?

Back 101

Operating lease

Front 102

The goal of the CPISC is to develop and maintaina skilled _________.

Back 102

workforce

Front 103

When writing a job description, small businesses want to be clear but __________.

Back 103

flexible

Front 104

True or False

When writing a job description large companies want tasks and responsibilties to be specific.

Back 104

True

Front 105

When evaluating investments, ________ factors are good for long term considerations.

Back 105

strategic

Front 106

What are the 5 target areas a company can choose from to excel in?

Back 106

cost, quality, delivery, flexibility and innovation

Front 107

Which lease allows ownership of asset can be transferred to the lessee at the end of term?

Back 107

Capital lease

Front 108

High production costs and inefficient use of resources are the results of too _______ capacity.

Back 108

much