Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
3 Cards in this Set
- Front
- Back
Process improvement |
Is a systematic approach to improving a process. |
|
Process improvement involves? |
Documentation measurement and Analysis |
|
Process improvement goals |
- Increasing customer satisfaction - Achieving higher quality - Reducing waste - Reducing costs - Reducing processing duration - Increase productivity |