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28 Cards in this Set

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Sports Management Defined

the study and practice involved inrelation to all people, activities, organizations, and businesses involved inproducing, facilitation, promoting, or organizing any product that is sport,fitness, and recreation related: and sport products can be goods,services, people, places or ideas

Common Threads

•Personal Presence•Strategic Planning / Tactics / Execution•Personnel Development•Ethics•Current Events•Accountability•Value of Innovation•Leadership•Analytical Thinking•Problem Solving•Marketing & Sales Capabilities•Teamwork

Trends in business of sport

•Stronger communication skills•Technology skills•Ethics & Social Responsibility•Global focus•Strategic and tactical competencies•Personnel Development•Broader knowledge of worldwide issues

Collegiate sports as moneymakers

•StudentBody•Publicity•Recruiting•Alumnibask in the glory•Alumnipocketbooks•SportRevenue, i.e. Football/Basketball•CorporateSponsors…example?•Athleticevent passes, students

Commercialization of sport

••Media exposure•Ticket Sales•Concession Sales•Sponsor Involvement•Web evolution••Brand Licensing & Merchandising•Stadium naming rights•Facility evolution•Technology•Cross Pollination

Benefits of commercialization

•Increase in real estate values•Increase in community pride•Collateral economic impact•Media exposure•Job creation

SWOT Definition

a strategic planning method used to evaluate the Strengths, Weaknesses,Opportunities, and Threats involved in a project or in a business venture.

SWOT strengths and weaknesses

Strengths: Characteristic ofthe business or team that give it an advantage over others in the industry(Internal)


Weaknesses: Characteristics that place the firm orteam at a disadvantage relative to others (Internal)


•Human Resources•Culture•Financial Resources•Strategy•Meeting Organizational& Marketing Objectives•Products &Services•Promotionalactivities•Pricing


Opportunities: Areas where a team or firm an improve, makegreater sales or profits (External)


Threats: Element in the environment that couldimpede business or results (External)


•Competition•Demographics•Economy•Political,Legal, and Regulatory issues•Technology

Vision

Explainswhy the organization is doing what it is doing, where it is aiming


-Wherewe are headed


-Whatcapabilities are needed to evolve

Mission

•Willturn your vision into practice, meet the needs of the customer


•Whatare we doing to get there?


•Whoare our current customers?

Segmentation

Identifyingconsumer groups based upon common interests/needs:


•Socioeconomic•Income•Education•Occupation•Demographic•Age•Gender•Ethnicity

Target Market

TargetMarket, as the most likely prospects who have a similar set of needs andconcerns that our product or service cansatisfy.




•Sizeof the ‘target’ market•Majority•Niche•Considerations•Reach•Behavior

The 'So What' Factor'

•So What’ can you do to help drive mybusiness? •‘So What’ makes you different from theother offerings?•


•‘So What’ can I expect from ourrelationship on a go forward basis?

Positioning

•Getting your product to be top-of-mind,in the minds of the target market


•Positioningis based on perception of how the target market feels about the product


•Isthe product relevant?

Brand Image vs Brand Identity

BrandImage ishow a brand is perceived, a brand identity ishow the brand would like be perceived….’aspirational’true"

Positioning Statement

•A one or two sentence statement thatarticulates your product or service’s unique value to your customers inrelation to your chief competition.

Collaboration

-Aprocess where two or more people or organizations work together to realizeshared goals.


-Anendeavor that is creative in mature…by sharing knowledge, learning and buildingconsensus. Most collaboration requiresleadership.

Forces for Change

Environmental, Economic, Social, Demographic, Technological

Four Variables of Change

Strategy, Structure, Technology, People

Resistance to Change

Uncertainty, Inconvenience, Self-Interest, Loss of Jobs, Control

How to Overcome Resistance

•Createa climate of trust


•Developa transition plan


•Explainwhy things are happening!


•Createa win-win situation


•Involveyour people


•ProvideSupport

Osaka City Dome

2004– 2005 Japanese baseball


◦KintetsuCorporationAttendance/ budget unfavorableMediawas not needed to help corporation OsakaCity Dome


◦Facilitywent bankrupt ( why)


Didnot diversity its tenants / maximum asset utilizationJapaneseEconomic Bubble


Keytake-aways◦Effectivefacility management, ◦Be astudent of economic & political trends

Gallup Survey-Which traits apply?

Integrity, Communication, Intelligence, Relationship Building, Flexibility

Strategic Planning

Asystematic, formally documented process for deciding what is the handful of keydecisions that an organization, viewed as a corporate whole must get right inorder to thrive over the next few years. The process results in the production of a corporate strategic plan.

Three Key Points of Execution

◦Executionis a discipline, and integral to strategy


◦Executionis the major job of the business leader


◦Executionmust be a core element of an organization’s culture

Traits of Leadership

◦Knowyour people & your business


◦Insiston realism


◦Setclear goals & priorities


◦Followthrough


◦Rewardthe doers


◦Expandyour team’s capabilities


◦Knowyourself

NASSM

North American Society for Sport Managment

Sponsorships

Sport Organizations:Obtainfunds from sponsors to operate their sports programs



Corporations: Gettheir products into the hands & minds of the consumer