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9 Cards in this Set
- Front
- Back
- 3rd side (hint)
Which of the following describes effective communication |
A faithful reproduction of a message sent to a receiver clearly understood and confirmed by the receiver |
A |
|
There are four channels of Communications in most companies which of the following is not a channel |
Reverse horizontal communications |
D |
|
The telephone equipment in a security program must be which of the following |
It must be simple to use with the least probability of failing during an emergency. |
A |
|
In the Security office separate and apart from the general use telephones there will be a red phone used exclusively for emergencies that phone will have the following attachments to make it more effective. Which of the following is NOT one of those attachments? |
Beeping sound every 3 seconds |
D |
|
There are six Essentials of effective communication which of the following is not |
The communication must be consistent |
C |
|
A very important part of effective communications is that the communicator must be able to tell which of the following |
That's the message has been received and understood |
|
|
The one misconception that causes more errors than any other in effective communication is |
That every message must be brief |
A |
|
Tort law expects every business to actively pursue the following |
Due diligence regarding safety and security |
B |
|
Effective communication has built-in flexibility to facilitate the needs of the receiver or receiver groups which of the following characteristic it's important to take into consideration |
All of the above |
D |