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9 Cards in this Set

  • Front
  • Back
  • 3rd side (hint)

Which of the following describes effective communication

A faithful reproduction of a message sent to a receiver clearly understood and confirmed by the receiver

A

There are four channels of Communications in most companies which of the following is not a channel

Reverse horizontal communications

D

The telephone equipment in a security program must be which of the following

It must be simple to use with the least probability of failing during an emergency.

A

In the Security office separate and apart from the general use telephones there will be a red phone used exclusively for emergencies that phone will have the following attachments to make it more effective. Which of the following is NOT one of those attachments?

Beeping sound every 3 seconds

D

There are six Essentials of effective communication which of the following is not

The communication must be consistent

C

A very important part of effective communications is that the communicator must be able to tell which of the following

That's the message has been received and understood

The one misconception that causes more errors than any other in effective communication is

That every message must be brief

A

Tort law expects every business to actively pursue the following

Due diligence regarding safety and security

B

Effective communication has built-in flexibility to facilitate the needs of the receiver or receiver groups which of the following characteristic it's important to take into consideration

All of the above

D