Study your flashcards anywhere!

Download the official Cram app for free >

  • Shuffle
    Toggle On
    Toggle Off
  • Alphabetize
    Toggle On
    Toggle Off
  • Front First
    Toggle On
    Toggle Off
  • Both Sides
    Toggle On
    Toggle Off
  • Read
    Toggle On
    Toggle Off
Reading...
Front

How to study your flashcards.

Right/Left arrow keys: Navigate between flashcards.right arrow keyleft arrow key

Up/Down arrow keys: Flip the card between the front and back.down keyup key

H key: Show hint (3rd side).h key

A key: Read text to speech.a key

image

Play button

image

Play button

image

Progress

1/63

Click to flip

63 Cards in this Set

  • Front
  • Back
What is the first step of the delivery process for mail?
A. the processing and makeup of mail.

DoD 4525.6-M CH 3
What does the processing and makeup of mail step involve?
A. collecting, postmarking, sorting, pouching, sacking, and traying of mail for dispatch.

DoD 4525.6-M CH 3
How is personal mail collected?
A. from collection boxes by MPO personnel or accepted through the postal finance windows.

DoD 4525.6-M CH 3
How is official mail collected?
A. from unit mail clerks, mail orderlies, or other official mail distribution centers.

DoD 4525.6-M CH 3
What form is used to list collection times on mail boxes?
A. USPS Label 55-C

DoD 4525.6-M CH 3
other than the collection times, what else has to be listed on the USPS Label 55-C?
A. the location of the box used for the last pick-up.

DoD 4525.6-M CH 3
what other label must be displayed on the mail collection boxes?
A. USPS Label 55-A, "U.S. Mail Emblem"
What should be done with official mail found in mail collection boxes?
A. Must turned over to the local official mail center and/or site for disposition.

DoD 4525.6-M CH 3
What should be done if the keys for the postal boxes are lost?
A. Locks have to be replaced immediately.

DoD 4525.6-M CH 3
What should be done to the collection boxes to ensure that the mail is safeguarded?
A. Boxes should be spot welded or anchored down.

DoD 4525.6-M CH 3
Who authorizes collection boxes to be modified per security measures?
A. MPSA

DoD 4525.6-M CH 3
What does not get used on any postmarking devices?
A. AM or PM

DoD 4525.6-M CH 3
what should the postmark have on for the mail posted at the MPO for dispatch to the U.S. or other MPO?
A. must bear the number of the dispatching office.

DoD 4525.6-M CH 3
How should missent mail be postmarked?
A. Must be postmarked on the back to indiccate the date it was received before redispatched.

DoD 4525.6-M CH 3
What publications do you reference for international/domestic mail that has insufficient or no postage?
A. USPS Domestic Mail Manual (DMM) and the USPS International Mail Manual (IMM)

DoD 4525.6-M CH 3
What do you do with international mail with insufficient postage?
A. Returned to sender for Postage.

DoD 4525.6-M CH 3
When preparing letter mail for transportation, what is the method when there is not enough to tray?
A. Bundles shold be made as large as one hand can handle, and secured together with rubber bands.

DoD 4525.6-M CH 3
when including certified mail and/or ballots in bundles, how should the be placed?
A. certified mail and ballots should be placed on top of the bundle.

DoD 4525.6-M CH 3
what unit disseminates the pouching, sacking, and labeling instructions for the MPS?
A. Each JMPA disseminates the information.

DoD 4525.6-M CH 3
when first class mail is trayed, what type of mail gets seperated in the tray?
A. bundled directorized mail.

DoD 4525.6-M CH 3
when mail volume os less than 5 pound or 1/4 pouch for intra-theater destinations, what can dispatching clerks do?
A. may commingle all classes of mail in one pouch.


DoD 4525.6-M CH 3
with whose approval do dispatching agencies have to have before commingle first-class or priority mail with other classes of mail?
A. have to have MPSA prior to commingling.

DoD 4525.6-M CH 3
When dispatching mail being returned to sender or forwarded, what do you have to do?
A. completely cover any barcodes, front and back, that may be printed of the envelope.

DoD 4525.6-M CH3
Mail with the endorsements "Return Service Requested," "Address Service Reguested," and "Forward Service Requested" be sent out as?
A. with those endorsements, mail shall be sent via Standard "A" Mail.

DoD 4525.6-M CH3
How should mail be dispatched to MPS Activity when dispatched under cover routing procedures?
A. it should be double-bagged and slide labeled to the servicing MPS.

DoD 4525.6-M CH3
What items do not get dispatched under cover routing?
A. Outside pieces (OSPs)

DoD 4525.6-M CH3
What are the only external identifiers of end destinations for mail contained in a pouch, sack, and tray?
A. Slide labels and tags.

DoD 4525.6-M CH3
What must be done when a slide label is attached to mail when it leaves your facility?
A. Date annotated when it leaves the facility.

DoD 4525.6-M CH3
For waht reason does the USPS furnishes transport equipment?
A. For the Sole purpose of transporting U.S. Mail.

DoD 4525.6-M CH3
What should you do to ensure that there is no mail left in any pouches?
A. Look inside with with good light and examine interior.

DoD 4525.6-M CH3
After a bag/pouch has been emptied and verified empty, what else do you do?
A. Remove labels and tags.

DoD 4525.6-M CH3
what shoudl you do when mail is found in empty equipment?
A. complete a PS Form 5049, "Mail Foudn in Supposedly Empty Equipment." and stamp the item with "Mail found in Empty equipment," and deliver to patron

DoD 4525.6-M CH3
where should you return surplus bags?
A. they should be return to mailbag depositories.

DoD 4525.6-M CH3
before the any empty mail equipment are returned to the depositories, what should the servicing FMCs, AMTs, MCAs, MPOs and military mailbag depositories do?
A. coordinate with one another for any intra-theater use of the equipment.

DoD 4525.6-M CH3
what should be affixed to any pouches/sacks that are generated at MPOs when transported by air?
A. An anti-pilferage seal must be places on all mail pouches/sacks.

DoD 4525.6-M CH3
If a Diplomatic Pouch (DP) is received through the MPS, What should be done?
A. Do not open under any circumstances, postal supervisor should notify the MACOM and the MPSA and arrange the receipt of the DP through the MPS.

DoD 4525.6-M CH 3
What Pub is used when Hazmat is sent through the USPS?
A. Pub 52

DoD 4525.6-M CH 3
What form is used when reporting errors in the makeup and the dispatch of mail?
A. DD Form 2273

DoD 4525.6-M CH 3
to whom is the DD form 2273 sent to?
A. to the servicing JMPA via the MACOM

DoD 4525.6-M CH 3
what should you attach with the report?
A. attach slide labels, facing slips and AV-8 Label/tag.

DoD 4525.6-M CH 3
When attaching slide labels, facing slips, and AV-8 label/tag, what do they assist with?
A. assist with isolating errors and speeding corrective action.

DoD 4525.6-M CH3
How is missent mail endorsed?
A. Endorsed on the back of the item with "Missent to MPO____."

DoD 4525.6-M CH3
What answers do you provide to a customer who questions the excessive transit time?
A. normal delivery standards and goals, and any unusual factors that may affect (EX. weather or strikes)

DoD 4525.6-M CH3
What would a customer need to provide if they file a complaint?
A. the Post Office of origin and proof of mailing date of the article.

DoD 4525.6-M CH3
How do they provide the proof of mailing?
A. by using the wrapper annotated with the date of receipt.

DoD 4525.6-M CH3
what is provided if the wrapper is not available?
A. an attempt to get the postmark date, date of receipt, and mailing office from original post office.

DoD 4525.6-M CH3
What service is not available at Military Post Offices(MPOs), Community or Consolidated Mailrooms(CMRs), and Unit Mailrooms(UMRs)?
A. Collect on Delivery (COD)

DoD 4525.6-M CH3
How is Postage due mail handled?
A. delivered as regular mail. do not collect the postage due.

DoD 4525.6-M CH3
What is done with a damaged item found in the mail?
A. make every effort to locate any loose articles, then repair mail piece and annotate "Received! in damaged condition"

DoD 4525.6-M CH3
After annotating "Received in damaged condition," what else is included?
A. the date and the unit that repaired the article of mail.

DoD 4525.6-M CH3
what is done when a First-Class Mail is received unsealed?
A. Endorsed with "Received unsealed," and PS Label 21, "Officially Sealed" affixed to the letter and initialed.

DoD 4525.6-M CH3
What is done when mail is opened by mistake?
A. resealed, date and sign by the person who actually opened the mail piece. then delivered/forwarded to the correct person.

DoD 4525.6-M CH3
what kind of processing and delivery is given to balloting material?
A. Priority

DoD 4525.6-M CH3
If you suspect an item to have harmful contents, who do you contact?
A. servicing Postal activity, Explosive Ordinance Disposal (EOD) team, or another unit trained in handling such material

DoD 4525.6-M CH3
What is the definition of Official Mail?
A. includes name, rank, duty title, office symbol, or is addressed by title (EX: Supply Officer

DoD 4525.6-M CH3
when mail is addressed to "commander of" an individual, how is it delivered?
A. delivered as official mail to the commander.

DoD 4525.6-M CH3
When customers reside in on base housing(family housing) or barracks or off base, where do they receive their mail when the USPS provides delivery service?
A. at those locations

DoD 4525.6-M CH3
What happens to mail that the addressee is not authorized MPO priviledges?
A. endorsed "Addressee not authorized MPO priviledges" and returned to sender.

DoD 4525.6-M CH3
Before mail is released, what has to be done?
A. the patron must be identified.

DoD 4525.6-M CH 3
How should they be identified?
A. personal recognition is acceptable for non-accountable mail; if unknown or accountable mail, check the ID card; official mail check dd form 285 to verify the person is eligible.

DoD 4525.6-M CH 3
what kind of mail can a designated family member receive?
A. any mail except any being restricted delivery.

DoD 4525.6-M CH 3
Who is responsible for delivery of spouse and dependents mail?
A. The sponsor.

DoD 4525.6-M CH 3
What endorsement does a Postal Clerk have to place on an item when it is refused by the addressee?
A. "Refused by Addressee," date and sign.