Chuck Wright Pmp Study Group - Chapters 1, 2 & 3

Front 1

What is a project stakeholder?

Back 1

Any person or group of people who have an interest in the project, are involved in the project, or could impact or be impacted by the project.

Front 2

What are the organizational characteristics of a functional Structure?

Back 2

1)Project manager authority = Little or none.
2)Resource availability = Little or none.
3) Budget controlled by = Functional manager.

4) Role of the project manager = Part-Time.

5) Project management administrative staff = Part-Time.

Front 3

According to "A gude to the Project Management Body of Knowledge (PMBOK Guide)", what is "project management."(2 Part Answer)

Back 3

The application of knowledge, skills, tools, and techniques to project activities to meet project requirements. It is accomplished through the use of the FIVE overarching Process Groups (Initiating, Planning, Executing, Monitoring and Controlling, and Closing).

Front 4

What are the 4 phases of the product life cycle?

Back 4

1) Introduction
2) Growth
3) Maturity
4) Decline

Front 5

According to "A Guide to the Project Management Body of Knowledge (PMBOK Guide)", what is a PMO (Project Management Offfice)?

Back 5

An organizational unit to centralize and coordinate management of projects under its (the PMO's) domain.

Front 6

What are some examples of project stakeholders?

Back 6

1) Customer or end user
2) Sponsor
3) PMO (project management office)
4) Project manager
5) Project Team
6) Functional Managers
7) Operations Management
8) Senior Management

9) Influencers

10) Performing Organization

Front 7

In a projectized organizational structure, who does the project team report to?

Back 7

Only one boss: the project manager.

Front 8

According to "A Guide to the Project Management Body of Knowledge (PMBOK Guide)", what is a portfolio?

Back 8

A collection of projects or programs and other work that are grouped together to facilitate effective management of that work to meet strategic business objectives.

Front 9

What are 4 types of Organizational Structures?

Back 9

1) Functional (also called traditional)
2) Matrix - 3 types: weak, balanced, strong.
3) Projectized
4) Composite

Front 10

Whate are the organizational characteristics of a projectized structure? What is:
1) Project Manger's Authority?
2) Resource Availability?
3) Who is the Budget Controlled by?
4) What is the role of the Project Manager?
5) What is the availabilty of the Project Management Administrative Staff?

Back 10

1) The project manager's authority is high to almost total.
2) The resource availability is high to almost total. 3) The Budget is controlled by the Project Manager.

4) The role of the Project Manager is full-time.
5) The availability of the Project Mangement Administrative Staff is full-time.

Front 11

What are sub-projects?

Back 11

Components of projects that are often Contracted to an external organization or another part of the organization.

Front 12

When does the life cycle of a product or service begin?

Back 12

At its conception; it ends with its closure. This cycle began with an assessment of the product or service from a business perspective (business need and benefit), continues with the hand off to operations, and ends with the discontinuation or completion of the product or service.

Front 13

What is the chief advantage of a composite structure?

Back 13

The flexibility for management to adapt the approach to managing projects in the organization according to the characteristics of the project.

Front 14

What are common characteristics of project life cycles?(3 points)

Back 14

1) The phases are sequential in nature.
2) They embrace the transfer of technical information from one phase to another as necessary.
3) Cost and staffing levels usually: - Are low at the beginning - Peak somewhere in the middle phases - Drop off rapidly toward the end

Front 15

Why is the "composite" organizational structure considered somewhat of a hybrid?

Back 15

In this type of structure, one project may be organized in a functional manner; another project could be organized using a matrix or projectized type of structure. In addition, the composite structure could have a separate silo solely for project managment working alongside resources from other silos who are also managing projects.

Front 16

According to "A Guide to the Project Management Body of Knowledge (PMBOK Guide)", what is a program?

Back 16

A program is a group of related projects managed in a coordinated way to obtain benefits and control not available from managing them indvidually.

Front 17

What is a constraint?

Back 17

Any restriction or limitation that will affect the performance of the project or even affect when an activity can be scheduled.

Front 18

What are the 4 processes of Project Procurement Management?

Back 18

1) Plan Procurements

2) Conduct Procurements

3) Administer Procurements

4) Close Procurements

Front 19

What is a project?

Back 19

A temporary endeavor with a beginning and an end. A project creates a unique product, service or result.

Front 20

What are the multiple dimensions of commmunication activity?

Back 20

1) internal and external

2) Formal and informal

3) Vertiical and horizontal

4) Official and Unofficial

5) Written and Oral

6) Verbal and Nonverbal.

Front 21

Describe OPM3

Back 21

"Organizational Project Maturity Model"

This model is designed to help organizations determine their level of maturity in Project Management.

Front 22

Describe "Consultative Leadership Style"

Back 22

Consultative Leadership Style is where the project manager invites ideas & suggestions of team members in a meeting and the project manager makes the final decision.

Front 23

Which 4 groups of people does the "Project Management Institute Code of Ethics and Professional Conduct" apply to?

Back 23

1) All PMI
2) Nonmembers who hold a PMI certification
3) Nonmembers who apply for a PMI certification.

4) Nonmembers who serve PMI in a volunteer capacity.

Front 24

What is a project stakeholder?

Back 24

Any person or group of people who have an interest in the project, are involved in the project, or could impact or be impacted by the project.

Front 25

What are the organizational characteristics of a functional structure?

Back 25

1) Project Manager has little or no authority.

2) There is little or no resource availability to the project manager.

3) The budget is controlled by the functional manager.

4) The role of the project manager is part time.

5) The project management administrative staff works part time.

Front 26

According to the PMBOK, what is project management?

Back 26

The application of knowledge, skills, tools, and techniques to project activities to meet project requirements. It is accomplished through the use of the five overarching Process Groups (Initiating, Planning, Executing, Monitoring and Controlling, and Closing).

Front 27

What are the 4 phases of the product life cycle?

Back 27

1) Introduction

2) Growth

3) Maturity

4) Decline

Front 28

According to the PMBoK, what is a PMO (Project Management Office)?

Back 28

An organizational unit to centralize and coordinate management of projects under its (the PMO's) domain.

Front 29

What are the organizational characteristics of a projectized structure?

Back 29

1) The project manager has high to almost total authority.

2) Project manager has high to almost total resource availability.

3) Budget is controlled by the project manager.

4) The role of the project manager is a full time job.

5) The project administrative support staff is available full time.

Front 30

Which process contains the "formalized acceptance" of the completed project delieverable.

Back 30

The Verify Scope Process.

Front 31

List charecteristics of Objectives with regards to projects.

Back 31

1) Project Objectives are contained in the project charter.

2) The project is complete when the objectives are met.

3) You terminate the project early if the project objectives cannot be met.

4) You will get a more thorought understanding of objectives as the project progresses.

5) The Project Manager is reponsible for achieving the Project Objectives.

Front 32

Which process is used when making relevant information available to the project stakeholders as planned?

Back 32

The "Distribute Information Process"

Front 33

Which process concerns itself with the identifying and documenting relationships among project activities?

Back 33

The "Sequence Activities Process"

Front 34

Which process concerns itself with identifying the specific actions to be performed to produce the project deliverables?

Back 34

The "Define Activities Process"

Front 35

Which process conerns itself with estimating the type and quantities of material, people, equipment or supplies required to perform each activity?

Back 35

The "Estimate Activity Resources Process"

Front 36

Which process concerns itself with performing the work defined in the project management plan to achieve the projects objectives?

Back 36

The "Direct and Manage Project Execution Process"

Front 37

Which process concerns itself with obtaining sellers responses, selecting a seller, and awarding a contract?

Back 37

The "Conduct Procurements Process"

Front 38

Which process concerns itself with documenting project purchasing decisions, specifying "the approach" and identifying potential sellers?

Back 38

The "Plan Procurements Process"

Front 39

Which process concerns itself with developing a detailed description of the project and product that will accomplish the project objectives. (The "scope statement" describes the project deliverables and the work required to create those deliverables).

Back 39

The "Define Scope Process"

Front 40

Which process is concerned with confirming human resource availability and obtaining the team necessary to complete project assignments?

Back 40

The "Acquire Project Team Process"

Front 41

Which process concerns itself with developing options and actions to enhance opportunities and to reduce threats to project objectives?

Back 41

The "Plan Risk Responses Process"

Front 42

Which process concerns itself with identifying and documenting the project roles, responsibilities and required skills, report relationships and creating a staffing management plan?

Back 42

The "Develop Human Resource Plan Process"

Front 43

Which process concerns itself with the sub-dividing of project deliverables and project work into smaller mor manageable components?

Back 43

The "Create WBS Process"

Front 44

Describe "Project Life Cycles"

Back 44

1) The are defined project phases identified & documented with the organizations PM methodology.
2) Sequential & Overlapping.
3) Varies based on Industry, org or type of project.
4) The transition between phases requires a handoff of infor or component.
5) Staffing & Costs are low at the beginning, peak during the middle.
6) Risk and uncertainty is greater at the beginning of the project.
7) Risk decreases as project is defined.
8) Each Project life cycle only produces one project.

Front 45

What is one definition of a program manager?

Back 45

Program Managers manage groups of projects and their related work.

Front 46

If a test questions does not tell you what structure to compare, then compare to a functional structure.

Back 46

This is a statement. No associated answer.

Front 47

Is the PMBok a standard or a regulation?

Back 47

Standard.It does not have to be followed.

Front 48

What is a tight matrix?

Back 48

Locating the offices for the project team in the same room.

Front 49

What are the 8 process in the "executing" process group?

Back 49

1) Direct and Manage Project Execution.

2) Perform Quality Assurance.

3) Acquire Project Team.

4) Develop Project Team.

5) Manage Project Team.

6) Distribute Information.

7) Mangage Stakeholder Expectations.

8) Conduct Procurements.

Front 50

What are the 9 project management Knowledge areas?

Back 50

1) Project Integration Management

2) Project Scope Management

3) Project Time Management

4) Project Cost Management

5) Project Quality Mangement

6) Project Human Resource Management

7) Project Communications Mangement

8) Project Risk Management

9) Project Procurement Management

Front 51

Which Project Integration Management process group occurs in the Executing Process Group?

Back 51

Direct and Manage Project Execution.

Front 52

What are the 4 values that the PMI considers most important for the project management profession?

Back 52

1) Responsibility
2) Respect

3) Fairness

4) Honesty

Front 53

How would you best describe the aspirational requirement related to respect?

Back 53

The duty to inform yourself about norms and customs of others and avoid engaging in behaviors that others might consider disrespectful.

Front 54

Which Project Communications Management process occur in the Monitoring and Controlling Process Group?

Back 54

Report Performance.

Front 55

Which Project Quality Management process occurs in the Monitoring and Controlling Process Group?

Back 55

Perform Quality Control.

Front 56

Which Project Cost Management process occurs in the Monitoring and Controlling Process Group?

Back 56

Control Costs.

Front 57

Which Project Time Management processes occur in the Planning Process Group?

Back 57

1) Define Activities
2) Sequence Activities

3) Estimate Activity Resources

4) Estimate Activity Durations

5) Develop Schedule

Front 58

What are the five processes of Project Scope Management?

Back 58

1) Collect Requirements

2) Define Scope

3) Create WBS

4) Verify Scope

5) Control Scope

Front 59

What do mandatory standards describe?

Back 59

Firm requirements

Front 60

What is the benefit of portfolio management?

Back 60

Better alignment of projects and programs with organizational objectives, with the goal being to maximize the value of the entire portfolio.

Front 61

What are the 2 types of standards outlined in the each section of the "Project Management Institute Code of Ethics and Professional Conduct?"

Back 61

1) Mandatory standards

2) Aspirational standards

Front 62

What do aspirational standards describe?

Back 62

Conduct you aspire to achieve

Front 63

What are inputs?

Back 63

Documents or documentable items that will be acted upon; items needed for the process to proceed.

Front 64

What are the 5 overarching Process Groups in "A Guide to the Project Managment Body of Knowledge/"

Back 64

1) Initiating

2) Planning

3) Executing

4) Monitoring and Controlling

5) Closing

Front 65

What are the 10 processes in the Monitoring and Controlling Process Group?

Back 65

1) Monitoring and Control Project Work.
2) Perform Integrated Change Control.

3) Verify Scope.

4) Control Scope

5) Control Schedule
6) Control Costs

7) Perform Quality Control

8) Report Performance

9) Monitor and Control Risks

10) Administer Procurements

Front 66

What are the 6 processes of Project Integration Management?

Back 66

1) Develop Project Charter

2) Develop Project Management Plan

3) Direct and Manage Project Execution

4) Monitor and Control Project Work

5) Perform Integrated Change Control

6) Close Project or Phase

Front 67

Which Project Integration Management processes occur in the Monitoring and Controlling Process Group?

Back 67

1) Monitor and Control Project Work

2) Perform Integrated Change Control.

Front 68

Which Project Scope Management processes occur in the Planning Process Group?

Back 68

1) Collect Requirements

2) Define Scope

3) Create WBS.

Front 69

Which Project Scope Management processes occur in the Planning Process Group?

Back 69

1) Collect Requirements

2) Define Scope

3) Create WBS

Front 70

Which Project Time Management process occurs in the Monitoring and Controlling Process Group?

Back 70

Control Schedule

Front 71

What are the 3 processes in Project Quality Management?

Back 71

1) Plan Quality

2) Perform Quality Assurance

3) Perform Quality Control

Front 72

What are the 4 process in Project Human Resource Management?

Back 72

1) Develop Human Resource Plan

2) Acquire Project Team

3) Develop Project Team

4) Manage Project Team

Front 73

What are the 5 processes in Project Communications Management?

Back 73

1) Identify Stakeholder Team

2) Plan Communications

3) Distribute Information

4) Manage Stakeholder Expectaions

5) Report Performance

Front 74

What are the 6 processes of Project Risk Management?

Back 74

1) Plan Risk Management

2) Identify Risks

3) Perform Qualitative Risk Analysis

4) Perform Quantitative Risk Analysis

5) Plan Risk Responses

6) Monitor and Control Risks

Front 75

Which Procurement Management process occurs in the Planning Process Group?

Back 75

Plan Procurements

Front 76

What are the consequences for project management professionals who do not meet the mandatory standards?

Back 76

Disciplinary Action

Front 77

How would you best describe the mandatory requirement related to respect?

Back 77

The duty to show a high regard for the resources entrusted to you.

Front 78

Which Project Integration Management process occurs in the Initiating Process Group?

Back 78

Develop Project Charter

Front 79

Which Project Integration Management process occurs int eh Closing Process Group?

Back 79

Close Project or Phase

Front 80

Which Project Scope Management processes occur in the Monitoring and Controlling process group?

Back 80

1) Verify Scope

2) Control Scope

Front 81

Whart are 3 processes of Project Cost Management?

Back 81

1) Estimate Costs

2) Determine Budget

3) Control Costs

Front 82

What Project Quality Management process occurs in the Planning Process Group?

Back 82

Plan Quality

Front 83

Which Project Human Resources Management process occurs in the Planning Process Group?

Back 83

Develop Human Resource Plan

Front 84

What are outputs?

Back 84

Documents or documentable items that are a result of the process. These are usually a deliverable, and are tangible and measureable. The outputs from one process often show up as inputs to another process, creating a smooth flow of work throughout the project.

Front 85

What are the 20 processes in the Planning Process Group?

Back 85

1) Develop Project Mangement Plan

2) Collect requirements

3) Define Scope

4) Create WBS

5) Define Activities

6) Sequence Activities

7) Estimate Activity Resources

8) Estimate Activity Durations

9) Develop Schedule

10) Estimate Costs

11) Determine Budget

12) Plan Quality

13) Develop Human Resource Plan

14) Plan Communications

15) Plan Risk Management

16) Identify Risks

17) Perform Qualitative Risk Analysis

18) Perform Quantitative Risk Analysis

19) Plan Risk Risk Responses

20) Plan Procurements

Front 86

Which Project Integration Management process occurs in the Planning Process Group?

Back 86

Develop Project Management Plan

Front 87

How would you describe Project Scope Mangement?

Back 87

Do the work that is required, but not more work than it takes to successfully complete the project.

Front 88

What are the 6 processes of Project Time Management?

Back 88

1) Define Activities

2) Sequence Activities

3) Estimate Activity Resources

4) Estimate Activity Durations

5) Develop Schedule

6) Control Schedule

Front 89

Which Projec Cost Managment processes occur in the Planning Process Group?

Back 89

1) Estimate Costs

2) Determine Budget

Front 90

Which Project Communications Management processes occur in the Planning Process Group?

Back 90

Plan Communications

Front 91

Which Project Risk Management processes occur in the Planning Process Group?

Back 91

1) Plan Risk Mangement

2) Identify Risks

3) Perform Qualitative Risk Analysis

4) Perform Quantitative Risk Analysis

5) Plan Risk Responses

Front 92

Which Project Procurement Management process occurs in the Executing Process Group?

Back 92

Conduct Procurements

Front 93

What are the 2 processes in t he Closing Process Group?

Back 93

1) Close Project or Phase

2) Close Procurements

Front 94

Which process group do these processes belong to?

1) Develop Project Charter

2) Identify Stakeholders

Back 94

Initiating Process Group

Front 95

What are tools and techniques?

Back 95

Actions applied to the inputs to create outputs; examples of tools and techniques are measuring, planning, applying a skill, templates, software, etc.

Front 96

Which Project Human Resource Mangement processes occur in the Executing Process Group?

Back 96

1) Acquire Project Team

2) Develop Project Team

3) Manage Project Team

Front 97

Which Project Communications Mangement processes occur in the Executing Process Group?

Back 97

1) Distribute Information

2) Manage Stakeholder Expectations

Front 98

Which Project Risk Mangement process occurs in the Monitoring and Controlling Process Group?

Back 98

Monitor and Control Risks

Front 99

Which Project Procurement Management process occurs in the Monitoring and Controlling Process Group?

Back 99

Administer Procurements

Front 100

What is the difference between tools and inputs?

Back 100

1) Tools are tangible items used in the performance of an activity to produce a result.

2) Inputs are those items required by a process in order for that process to proceed.

Front 101

What are the differences in the characteristics of the 3 forms of matrix organizational style?

Back 101

1) Weak Matrix - the project manager has limited authority, there is limited resource availability, the functional manager controls the budget, the role of the project manager is part time, the project management administrative staff is involved part time in the project.

2) Balanced Matrix - the project manager has low to medium authority, there is low to medium resource availability, the budget is controlled by the functional & project manager, the role of the project manager is full time, the project administrative staff is involved part time in the project.

3) Strong Matrix - the project manager has medium to high authority, there is medium to high resource availability, the budget is controlled by the project manager, the role of the project manager is full time, the project administrative staff is involved full time in the project.

Front 102

What are the overall characteristics of matrix structures?

Back 102

1) The overall focus of matrix structures are on Operations and Projects.

2) Authority; There are two bosses; a functional manager and a project manager.

3) The project manager's focus is on the cotrolling of projects.

4) The employee's focus is split between projects and operations.

Front 103

What is a project management system?

Back 103

A project base set of tools and techniques, process and procedures, control systems, and methodologies that any project manager, PMO, or organization can take advantage of. Basically, it is everything you would need to manage a project.

Front 104

What is another name for a functional organization? How is it organized?

Back 104

The traditional organizational structure.

It is organized around a traditional hierarchy type of work environment with clear vertical chain of command and the grouping of human resources by area of specialization.

Front 105

How would you best describe the mandatory requirement related to fairness?

Back 105

The duty to make fair decsions, act impartially and objectively.

Front 106

Which Project Quality Management process occurs in the Executing Process Group?

Back 106

Perform Quality Assurance.

Front 107

How does the PMBoK describe these 3 major documents?

1) Project charter

2) Project scope statement

3) Project management plan

Back 107

1) Project Charter: Gives formal authorization to the project.

2) Project Scope Statement: Describes the work that needs to be accomplished and the specific deliverables that the procject is to produce.

3) Project Management plan: Describes how the project work will be performed. It is a collection of smaller component plans and documents.

Front 108

How would you best describe the mandatory requirement related to honesty?

Back 108

The duty to understand the truth and always act in a truthful manner

Front 109

How would you best describe the mandatory requirment related to responsibility?

Back 109

The duty to take ownership for the decisions you make, or fail to make.

Front 110

What are the 3 distinct forms of matrix structures identified by the PMI?

Back 110

1) Weak Matrix

2) Balanced Matrix

3) Strong Matrix

Front 111

According to PMI, what is a process?

Back 111

A set of interrelated actions and activities performed to achieve a pre-specified product, result or service.

Front 112

How would you best describe the aspirational requirement related to fairness?

Back 112

Demonstrating complete transparency in your decision making process.

Front 113

How would you best describe the aspirational requirment related to responsibility?

Back 113

Doing what you say you will do.

Front 114

How would you best descibe the aspirational requirement related to honesty?

Back 114

The duty to seek the truth.

Front 115

Is the Project Management Information System (PMIS) part of Enterprise Environmental Factors or Oganizational Process Assets?

Back 115

Enterprise Environmental Factors.

Front 116

Which method is the best way to resolve issues?

Back 116

"Face to Face"

Front 117

What is another name for "co-location"?

Back 117

"Tight Matrix"

Front 118

Which process is used to review all change requests, approving changes and managing changes to the Deliverables, Organizational Process Assets, Project documents and Project Management Plan?

Back 118

Perform Integrated Change Control Process.

Front 119

According to the PMBOK, what is a "requirement"?

Back 119

A "requirement" is a condition or a capability that must be met by a system, product, service, result or component to satisfy a contract, standard, specification or other formally imposed document.

Front 120

Who should decompose the WBS work packages into project activities?

Back 120

The project team.

Front 121

What are 2 foundations documents of project planning?

Back 121

1) WBS

2) Project

Front 122

Explain the difference between Enterprise Environmental Factors (EEF's) & Organizational Process Assets (OPA's)?

Back 122

1) EEF's - These are descriptions are what the company is like. Any and all external & internal environmental factors that influence a project. (i.e. market conditions & published commercial info)

2) OPA's - Contains existing formal & informal cost estimating, related policies, templates etc. for organization. Also, knowledg bases are included here.

Front 123

The Scope Baseline is the primary output of what process?

Back 123

Create WBS process.

Front 124

The Scope Statement is the primary output of what process?

Back 124

Define Scope Process.

Front 125

True or False? The PMBoK is a subset of the project mangement body of knowledge?

Back 125

True. It would be impossible to have all the body of knowledge in one book.

Front 126

What group is responsible for determining what is appropriate to apply from the PMBoK Guide for each project?

Back 126

The project team.

Front 127

Which structure often has inefficient use of resources?

Back 127

Projectized Structure - For example, a project may need a person only 1/2 the time, but, they are assigned to the project full time.

Front 128

Describe the Product Life Cycle.

Back 128

1) The same phases are in any type of product.

2) Regardless of the product, the Product Life Cycle has the same sequential but non-overlapping phases.

3) The phases are: Ideation, Creation, Introduction, Growth, Maturity, Decline and Retirement.

4) "Product" life cycles can include multiple "project" life cycles.

Front 129

Who is responsible for setting priorities for projects and programs?

Back 129

Senior Management

Front 130

Describe "Work Effort"

Back 130

Work effort is the number of work units to complete an Activity. This may be referred to as staff hours, weeks or days. In order to determine duration, you need to determine effort first.

(If painting a room will take 2 weeks, it will take 80 hrs. of effort)