Chuck Wright Pmp Study Group - Chapter 4

Front 1

What is a "statement of work"

Back 1

A narrative description of products or services to be delivered by a project.

Front 2

Who provides the "statement of work" for an internal project?

Back 2

The Sponsor. The Sponsor does NOT sign the statement of work.

Front 3

Who can provide the "statement of work" for an external project?

Back 3

For an external project, the "statement of work" can be prepared byt he seller based on requirements stated in the procurement documents.

Front 4

What are the Project Integration Management Processes and in which Process Group does each fit?

Back 4

1) Develop Project Charter - Initiating Process Group.

2) Develop Project Management Plan - Planning Process Group.

3) Direct and Manage Project Execution - Executing Process Group.

4) Monitor and Control Project Work - Monitoring and Controlling Process Group.

5) Perform Integrated Change Control - Monitoring and Controlling Process Group.

6) Close Project or Phase - Closing Process Group.

Front 5

When in doubt on project issues, change requests, or if you have questions, what should you refer to?

Back 5

The project management plan.

Front 6

"Collecting the project (or phase) records, documenting the results, obtaining formal acceptance, and transferring the completed (or canceled) project or phase to the appropriate party" describes which project integration management process?

Back 6

Close Project or Phase.

Front 7

What are 3 main reasons that organizations undertake projects?

Back 7

1) To solve a business problem

2) To address a business need

3) To exploit a business opportunity

Front 8

What does project integration mean?

Back 8

1) How the project fits into the organization or enteprise.

2) How all the pieces or components of the project fit together.

Front 9

What are the 5 outputs of Direct and Manage Project Execution?

Back 9

1) Deliverables

2) Work performance information

3) Change requests

4) Project management plan updates

5) Project document updates

Front 10

What are organization process assets?

Back 10

The organizations processes or knowledge base that describes how the organization manages projects.

Front 11

What are the 3 outputs of the Monitor and Control Project Work process?

Back 11

1) Change requests

2) Project managment plan updates

3) Project document updates

Front 12

What are enterprise environmental factors?

Back 12

The policies, culture, and standards of the organization; in other words, what the organization is like.

Front 13

What is the primary output of Close Project or Phase?

Back 13

Final product, service, or result tranistion

Front 14

What is the project charter?

Back 14

The document issue by the sponsor or initiator to formally authorize the project, commit the organizations resources and assets, and give the project manager authority to manage the project. The initiator or sponsor can write the charter or delegate the writing of the charter to the project manager.

Front 15

Who does the following descrition refer to?

"The person, or group, providing the financial resources for the project"

Back 15

The project sponsor

Front 16

Is expert judgement and input, tool and technique, or output?

Back 16

Tool and technique

Front 17

Which important project document is described by the following statement?

"A document, or collection of documents, created by the project manager based on input from the project team, stakeholders, management, and others, that is used to manage the project"

Back 17

The project managment plan

Front 18

What is the term for "activities performed to bring future peffomance into compliance with the project management plan?"

Back 18

Corrective Actions

Front 19

What is the primary deliverable of the Develop Project Charter process?

Back 19

The project charter.

Front 20

What are the key components of the project Statement of Work (SOW)?

Back 20

1) Business needs for the project

2) Product scope description ( the documented narrative description of the product scope)

3) Strategic plan (how the project relates to the strategic plan)

Front 21

What is a "initiator?"

Back 21

The person (or organization) with the ability to authorize the project.

Front 22

Which project management process involves doing the work outlined in the project management plan to achieve the project goals?

Back 22

Direct and Manage Project Exectuion

Front 23

Which project document identifies why the project should be funded and how the project meets the business needs described in the SOW?

Back 23

The business case

Front 24

What is the definition of a statement of work?

Back 24

A narrative description of the products or services to be supplied by the project

Front 25

What are the 5 inputs to Develop Project Charter?

Back 25

1) Project statement of work

2) Business case

3) Contract

4) Enterprise environmental factors

5) Organizational process assets

Front 26

When does Close Project or Phase occur?

Back 26

1) When the work of the project or phase is complete.

2) When the work stops before the work is complete. (i.e. lack of funding).

Front 27

What is the responsibility of the change control board?

Back 27

To review, evaluate, and approve (or reject) change requests.

Front 28

What is the purpose of a configuration management system?

Back 28

To define and document how changes to the product are to be submitted, tracked, reviewed and approved and rejected.

Front 29

What is the PMIS (Project Management Information System)?

Back 29

The collection of tools, techniques, and processes used to gather, integrate, and disseminate the results of all of the project management processes.

Front 30

What is "integrated change control"?

Back 30

The process of reviewing change requests, approving (or rejecting) them, and controlling approved changes to the deliverables and organizational process assets.

Front 31

Which process is used to track, review and regulate the project progress to meet the performance objectives defined in the project management plan? Monitoring includes status reporting, progress measurements, and forecasting monitoring includes collecting, measuring and distributing performance info and assessing measurements and trends to effect process improvements. Continuous monitoring gives the PM team insight to the health of the project and identifies any areas that may need special attention.

Back 31

Monitor and Control Project Work Process.

Front 32

Which process is used to finalize all activities accross all of the the process management groups to formall complete the project or phase?

Back 32

Close Project or Phase process.

Front 33

The scope, schedule and cost baselines are combined to form what?

Back 33

Performance Management Baseline

Front 34

Which process is used in developing a document that formally authorizes a project or a phase and documenting initial requirements that satisfy the stakeholders needs and expectations?

In multiphase projects, this process is used to validate or refine the decisions made during the previous interation of this process.

Back 34

Develop Project Charter Process.

Front 35

Approved Change Requests will be implemented by which process?

Back 35

The Direct and Manage Project Execution Process

Front 36

The Integrated Change Control process is defined where?

Back 36

The Project Management Plan

Front 37

Which process documents the actions necessary to define, prepare, integrate and coordinate all subsidiary plans?

This plan becomes the primary source of information for how the project will be planned, executed, monitored, controlled and closed.

Back 37

The Develop Project Managment Plan Process

Front 38

The "performance measurement baseline" typically integrates what 3 elements?

Back 38

Scope, cost and schedule.

Front 39

True or False? There is no such thing as a "cost" breakdown structure?

Back 39

True.

Front 40

Describe a "Risk Breakdown Structure."

Back 40

A risk breakdown structure provides a hierarchally organized categorization of identifiable risk.

Front 41

Describe an "Organizational Breakdown Structure".

Back 41

A Organizational Breakdown Structure provides a hierarchical reflection of the project organization linking work packages to the performing organization.

Front 42

Describe a "Resources Breakdown Structure" provides a hierachical representation

Back 42

A "Resources Breakdown Structure" provides a hierachical representation of resource types and categories.

Front 43

Once a "project management plan" is baselined it may only be changed through what?

Back 43

"Perform Integrated change control process"

Front 44

True or False? The "change control system" is a subset of the "configuration management system".

Back 44

True.

Front 45

The "configuration management system" is a subset of what system?

Back 45

The performance management system.

Front 46

Describe the "Direct and Mange Project Execution Process."

Back 46

It is the process of performing work defined in the project management plan including all approve changes.

Front 47

Describe the "Perform Integrated Change Control" process.

Back 47

It has change requests as an input and change request "status" as an output.

Front 48

Name two broad types of project selection methods.

Back 48

1) Benefit Measurement Method - this is the process of comparing the project with another competing project.

2) Constrained Optimization Model - this process is based on mathematical models and it determines whether the project is financially viable.

Front 49

What is the true measure of "project success?"

Back 49

Customer Satisfaction - Remember we may achieve customer acceptance without customer satisfaction.

Front 50

What is the first thing you do when a change request comes in?

Back 50

Evaluate the request regardless of where the change request comes from.

Front 51

Describe "Net Present Value (NPV)".

Back 51

This is the value of "in-flows" minus the value of "out-flows". You want this number to be as high as possible.

Front 52

Describe "Opportunity Cost".

Back 52

Opportunity Cost is the value of the opportunity we pass over.

Project A = NPV of $100

Project B = NPV of $300

If we choose Project B, the opportunity cost is $100.

Front 53

Describe the requirements process.

Back 53

The requirements process starts off with Customer Needs. Next, functional requirements are developed. Functional requirements are then turned into technical requirements.

Front 54

True or False? Project managers have a professional obligation to conduct leassons learned for all projects with key internal and external stakeholders.

Back 54

True - even if the are less than desirable results.

Front 55

Describe "Noise" with regards to communication?

Back 55

Noise is anything that interferes with the transmission of a message.

Front 56

Describe "medium" with regards to communication?

Back 56

Medium is the method used to convey the message.