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10 Cards in this Set
- Front
- Back
Survey research
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uses questions to probe respondents' attitudes, beliefs, and behaviors.
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4 methods of collecting survey information
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Personal interviews
telephone interviews male surveys online surveys |
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Personal interviews
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when an interviewer administers a survey to a respondent in a face to face setting. Intercept: On the spot location. Pre recruited - contact in advance, set appt
Pros: provide the highest level of data quality due to personal administration of survey by trained interviewer Cons: high cost and large amount of time required for completion |
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Telephone interview
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conducted by a team of trained interviewers telephoning from a central location. Always use computer assisted telephone interviewing (CATI)
Pro: provide an opportunity for an interviewer to explain complicated instructions and questions Con: short length, simple questions, hard to get sensitive data, high refusal rates, no visual stimuli |
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Mail surveys
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respondents receive packets such as cover letter, survey questionnaire, instructions for completion and return, and a stamped envelope addressed to research company
randomly selected sample of population pro: higher response rates, greater cost efficiencies, more efficient pre screening |
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online surveys
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invitation with link, questionnaire online, data collection immediate
pro: can automatically execute complex skip patterns, random assigned, lower cost, world wide sample con: sample representativeness due to difference in internet access |
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Complexity of topic and questionnaire
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personal interviews best when topics and questionnaires are complex
telephone works well when complexity is entirely due to questionnaire structure online appropriate for relatively sample topics, without questionnaire complexity mail is appropriate for simple topics and simple question |
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Response rate
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refers to the percentage of the valid sample who participate in the research by completing an interview/survey
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Causes of nonresponse errors
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refusals
- when a participant declines to participate in the research study or fails to complete a survey once it has begun. not-at-homes - when a respondent is unavailable at the time |
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Improving response late to reduce nonresponse error
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advance notification, incentives, callbacks, and recontacts
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