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57 Cards in this Set

  • Front
  • Back

Aboyeur

Expediter who takes orders from servers and calls out the orders to the various production areas in the kitchen.

All-suite properties

Apartment style facilities offered at mid market prices. They have larger spaces that include a sitting area, often with dining space, and small kitchen and bar area in addition to bedroom and bath

Amenity

A service or production provided to guests for their convenience, either with or without an additional fee.

AAA Tourbook

American Automobile Associations, the most widely recognized rating service in the united satiates; it uses a diamond system in judging overall quality

Back of the house

Employees who work outside the public space. Back of the house positions include chefs, line cooks, pastry chef, dishwashers, bookkeepers, storeroom clerks, purchasers, dietitians, and menu planners

Bed and breakfast

Cater to guests looking for quaint, quiet accommodations with simple amenities. Usually probably owned homes converted to have several guest rooms. Guests are served breakfast during a specified time on a small dining room


Café

A coffeehouse usually offering pastries and baked good.

Cafeteria

An assembly line process of serving food quickly and cheaply without the need of servers

Chain

A group of restaurants owned by the same business organization

Chef

A mark of respect and distinction that describes a professional cook who has reached the position through hard work and dedication to quality

Concessions

A branch of a food service operation set up and operating in a place belonging to another commercial enterprise, such as a monument, museum, or ballpark

Contract feeding

Businesses that operate food service for companies in the manufacturing or service industry. Contractors will manage and operate the employee dining facilities

Convention centers

Facilities specifically designed to house large-scale special events, including conventions, expositions, and trade shows

Convention centers

Facilities specifically designed to house large-scale special events, including conventions, expositions, and trade shows

Economy lodging

Clean low priced accommodations primarily designed for traveling salespeople, senior citizens, and families with modest incomes

Epicurean

A person with a refined taste for food and wine

Expositions

Large shows open to the public that highlight a particular type of product or service. Such shows give manufacturers and service providers a chance to display their offerings to many people at a single event

Expositions

Large shows open to the public that highlight a particular type of product or service. Such shows give manufacturers and service providers a chance to display their offerings to many people at a single event

Front of the house

Employees who serve guests directly. Front of the house positions including managers, assistant managers, banquet managers, dining room managers, maître d's, hosts/hostesses, cashiers, bar staff, serving staff, and busers.

Full service properties

Properties that cater to travelers in search of a wide range of conveniences. They offer larger rooms and well trained staff and features amenities like swimming pools, room service, fitness centers, or service for business travelers

Full service properties

Properties that cater to travelers in search of a wide range of conveniences. They offer larger rooms and well trained staff and features amenities like swimming pools, room service, fitness centers, or service for business travelers

Gourmet

Lover of fine food and drink

Guild

Associations of people with similar professions or interests

Guild

Associations of people with similar professions or interests

Haute cuisine

An elaborate and refined system of food preparation

Guild

Associations of people with similar professions or interests

Haute cuisine

An elaborate and refined system of food preparation


Hospitality

The services that people use and receive when they are away from home. This includes, among other services, restaurants and hotels

Kitchen brigade system

A system that assigns certain responsibilities to kitchen staff developed by Georges August Escoffier

Lesche

Private clubs for the ancient Greeks that offered food to members

Luxury properties

Hotels that offer top of the line comfort and elegance. While often defined as part of the full service sector, luxury hotels take service and amenities to new heights of excellence

Luxury properties

Hotels that offer top of the line comfort and elegance. While often defined as part of the full service sector, luxury hotels take service and amenities to new heights of excellence

Michelin Guide

A rating system better known in Europe than the United States but it has recently began rating organizations on the US and elsewhere, rated 1-3

Mid priced facilities

These fall somewhere between full service and economy sectors. They are designed for travelers who want comfortable moderately priced accommodations, also known as tourist class properties

Mid priced facilities

These fall somewhere between full service and economy sectors. They are designed for travelers who want comfortable moderately priced accommodations, also known as tourist class properties

Mobil travel guides

a major American rating resource. The Mobil traveling guides rate. Thousands of properties with a 5 star system

Monuments

Typically either structure or built to memorialize something or someone, or structures recognized for their historical significance. Examples: Mt Rushmore, Eiffel Tower

Pasteurization

Process of making milk safer to drink by heating it to a certain temperatures to destroy harmful bacteria, named after Louis Pasteur

Phatnai

Established that catered to travelers, traders, and ancient diplomats in Ancient Greece

POS system

POS means point of sale or point of service. POS refers to the place where some type of transaction occurs. Although a POS could be a retail shop or restaurant, a POS system generally indicates a computer terminal or linked group of terminals

Property management system (PMS)

Technology that can serve a variety of functions by which managers and staff can improve guest experiences, such as scheduling, database maintenance, accounting and sales

Refrigerator

Keeps food from spoiling quickly and Also helps to feed larger numbers of people

Resorts

Locations that feature extensive facilities for vacationers who are looking for recreational activities and entertainment

Resorts

Locations that feature extensive facilities for vacationers who are looking for recreational activities and entertainment

Restorante

In 1765, a man named Boulanger began serving hot soups call restaurers for their health restoring properties. He called his cafe a 'restorante' the origin of our modern work for restaurant

Satellite/commissary feeding

When one kitchen prepares food that is shipped to other locations to be served

Self operators

Employees at a manufacturing or service company who are also utilized for food service

Self operators

Employees at a manufacturing or service company who are also utilized for food service

Trade shows

Restricted to those involved in the industry being featured. Producers or manufacturers rent space at a trade show to exhibit, advertise, and demonstrate their products or services to people interested in the specific field

Self operators

Employees at a manufacturing or service company who are also utilized for food service

Trade shows

Restricted to those involved in the industry being featured. Producers or manufacturers rent space at a trade show to exhibit, advertise, and demonstrate their products or services to people interested in the specific field

Travel and tourism

The combination of all of the services that people need and will pay for when they are away from home. This includes all of the businesses that benefit from people traveling and spending their money, such as transportation and restaurants.

Self operators

Employees at a manufacturing or service company who are also utilized for food service

Trade shows

Restricted to those involved in the industry being featured. Producers or manufacturers rent space at a trade show to exhibit, advertise, and demonstrate their products or services to people interested in the specific field

Travel and tourism

The combination of all of the services that people need and will pay for when they are away from home. This includes all of the businesses that benefit from people traveling and spending their money, such as transportation and restaurants.

The zagat survey

A consumer based guide that rates restaurants on for qualities: food, décor, service, and cost

Convention

A gathering of people, all who have something in common. They are often all members of a particular organization, or they may simply be individuals who share a hobby.