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3 Cards in this Set
- Front
- Back
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Guiding Principles |
HUAT- Hospitality First. Urgency with a Purpose. Appearance. Team Player |
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Hospitality First. ( F.B.P.) |
-Friendly with a smile -Be aware and respond to guest needs -Positive and People Pleasing. attitude |
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Urgency with a Purpose |
-Moving quickly with a Purpose at all times to serve the guest without sacrificing excellence -Anticipating guests needs before being asked |
