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9 Cards in this Set
- Front
- Back
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What is the purpose of this course? |
To provide for the Care, Welfare, Safety and Security of our residents |
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What are the 4 stages of the Crisis Development Model? |
1. Anxiety 2. Defensive 3. Acting out person 4. Tension reduction |
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What is the staff attitude/approach for the Anxiety level of the CDM? |
Supportive |
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What is the staff attitude/approach for the Defensive level of the CDM? |
Directive |
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What is the staff attitude/approach for the Acting Out Person level of the CDM? |
Nonviolent PHYSICAL Crisis Intervention |
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What is the staff attitude/approach for the Tension Reduction level of the CDM? |
Therapeutic Rapport |
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What are the five stages of the Verbal Escalation Continuum? |
1. Questioning 2. Refusal 3. Release 4. Intimidation 5. Tension Reduction |
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What are the 3 reasons to use the CPI supportive stance? |
1. Communicates Respect 2. Is non-threatening and non-challenging 3. It contributes to staff's personal safety |
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When should you use Nonviolent Physical Crisis Intervention? |
As a last resort when the resident is an imminent danger to self or others. Used until they regain control. |
