Cpi

Front 1

Crisis development behavior level

Back 1

Level 1. Anxiety, level 2 defensive, level 3 acting out person, level 4 tension reduction,

Front 2

Staff attitude about the behavior level

Back 2

Level 1 supportive, level 2 directive, level 3 nonviolent physical crisis intervention, level 4 therapeutic rapport,

Front 3

Anxiety level 1

Back 3

Noticable change in behavior

Front 4

Supportive level 1

Back 4

Empathic nonjudgmental, alleviate anxiety

Front 5

Defensive level 2

Back 5

Slight loss of rationalization, person become belligerent, challenge authority,

Front 6

Directive level 2

Back 6

Staff take control of situation, by setting limits

Front 7

Acting out person level 3

Back 7

Total loss of control resulting in physical acting out

Front 8

Nonviolent physical crisis intervention level 3

Back 8

Safe nonharmful control and restraint position, only use as last resort,

Front 9

Tension reduction level 4

Back 9

Drop in emotional and physical energy, they regain rational

Front 10

therapeutic rapport level 4

Back 10

reestablish communication reestablish relationship,

Front 11

cpi verbal escalation continuum

Back 11

level 1 questioning, level 2 refusal, level 3 release, level 4 intimidation, level 5 tension reduction

Front 12

verbal escalation continuum level 1

Back 12

questioning- information seeking, challenging authority, being evasive, power struggles, staff should provide information, redirect,

Front 13

verbal escalation continuum level 2

Back 13

refusal- noncompliance, slight loss of rationalization, staff should set limits

Front 14

verbal escalation continuum level 3

Back 14

release- emotional outburst, staff should allow if possible, remove the individual from audience,

Front 15

verbal escalation continuum level 4

Back 15

intimidaion- a verbal threat of harm to staff or other, staff should take all threats seriously, implement ABA intervention to reduce behavior

Front 16

verbal escalation continuum level 5

Back 16

tension reduction- a drop in verbal acting out behavior and energy, staff should therapeutic rapport, re establish communication,

Front 17

Nonviolent crisis intervention values

Back 17

Care, welfare, safety, security

Front 18

Reasons for using the supportive stance

Back 18

Communicate respect, non threatening, maintain safety

Front 19

What is e value of learning 4 level of stay attitude

Back 19

How to respond appropriately, prevent overreacting, prevent a crisis

Front 20

Decision making matrix

Back 20

Likelihood and severity