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33 Cards in this Set
- Front
- Back
What Field Manual covers counseling?
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FM 6-22 Appendix B
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What are the characteristics of effective counseling?
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Purpose: Clearly define the purpose of the counseling.
Flexibility: Fit the counseling style to the character of each subordinate and to the relationship desired. Respect: View subordinates as unique, complex individuals, each with a distinct set of values, beliefs, and attitudes. Communication: Establish open, two-way communication with subordinates using spoken language, nonverbal actions, gestures, and body language. Effective counselors listen more than they speak. Support: Encourage subordinates through actions while guiding them through their problems |
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What are the three approaches to counseling?
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Directive
Non-directive Combined |
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Explain the advantages and disadvantages of Directive counseling.
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Advantages:
Quickest method. Good for people who need clear, concise direction. Allows counselors to actively use their experience. Disadvantages: Doesn't encourage subordinates to be part of the solution. Tends to treat symptoms, not problems. Tends to discourage subordinates from talking freely. Solution is the counselor's, not the subordinate's. |
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Explain the advantages and disadvantages of Non-Directive counseling.
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Advantages:
Encourages maturity. Encourages open communication. Develops personal responsibility. Disadvantages: More time-consuming Requires greatest counselor skill. |
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Explain the advantages and disadvantages of Combined counseling.
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Advantages:
Moderately quick. Encourages maturity. Encourages open communication. Allows counselors to actively use their experience. Disadvantages: May take too much time for some situations. |
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What are the three major categories of developmental counseling?
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Event counseling
Performance counseling Professional growth counseling |
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What are some examples of Event counseling?
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Instances of superior or substandard performance.
Reception and Integration Counseling. Crisis Counseling Referral Counseling Promotion Counseling Separation Counseling |
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What areas would you cover in a reception and integration counseling?
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Chain of command familiarization..
Organizational standards. Security and safety issues. Noncommissioned officer (NCO) support channel (who is in it and how it is used). On- and off-duty conduct. Personnel/personal affairs/initial and special clothing issue. Organizational history, structure, and mission. Soldier programs within the organization, such as Soldier of the Month/Quarter/Year, and educational and training opportunities. Off limits and danger areas. Functions and locations of support activities. On- and off-post recreational, educational, cultural, and historical opportunities. Foreign nation or host nation orientation. Other areas the individual should be aware of as determined by the leader. |
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What are the 4 stages of the Counseling Process?
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Identify the need for counseling.
Prepare for counseling. Conduct counseling. Follow up. |
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What are the steps required to prepare for counseling?
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Select a suitable place.
Schedule the time. Notify the subordinate well in advance. Organize information. Outline the counseling session components. Plan the counseling strategy. Establish the right atmosphere. |
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A counseling session consists of what 4 basic components?
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Opening the session.
Discussing the issues. Developing the plan of action. Recording and closing the session. |
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What is counseling?
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Counseling is the process used by leaders to review with a subordinate the subordinate’s demonstrated performance and potential.
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How many human needs are there?
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4 (Physical, Social, Security and Higher (Religious))
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What is tact?
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A keen sense of what to do or say in order to maintain good relations with others and to avoid offense
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What is the objective of counseling?
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For one person to help another
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What are the 7 steps to problem solving?
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ID the problem
Gather information Develop criteria Generate possible solutions Analyze possible solutions Compare posible solutions Make and implement the decision |
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What is communications?
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Communications is the flow or exchange of information and ideas from one person to another.
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Faulty communications causes most problems. True or false?
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True
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Leaders should seek to develop and improve what three leader counseling skills?
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Active Listening
Responding Questioning |
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To insure that they understand the message sent to them, the receiver should send what back to the transmitter?
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Feedback
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What are the qualities of an effective counselor?
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Respect for subordinates
Self-awareness Cultural awareness Empathy Credibility |
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In communications, your exchange of information has three important parts. What are they?
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Message
Content Context |
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Name some good conditions that make for good discipline?
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High performance standards
Loyalty to superiors and subordinates Competitive activities Tough training Open channel of communications |
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What course of action should a supervisor take when a subordinate has been performing below his/her usual standards?
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Counsel about substandard performance.
Attempt to define the problem with the soldier. Afford opportunity and time to solve the problem. Make a written statement of counseling |
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What are the stresses that influence behavior?
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Fear
Hunger Illness Anxiety Fatigue |
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By neglecting the welfare of your soldiers, you will probably do what?
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Lose their respect and loyal cooperation
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What form is used for counseling?
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DA Form 4856
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When is the directive approach in counseling most likely to be used?
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When time is short, when the LEADER knows what to do, when the counseled soldier has limited problem-solving abilities.
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Is it a requirement that a leader counsel his/her subordinates?
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Yes. A leader who neglects to counsel his subordinates is negligent in his performance of duty
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Is performance counseling limited to bad performance?
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No. Counseling may also be for good performance
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What are some counseling techniques leaders may explore during the nondirective or combined counseling approaches?
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Suggesting Alternatives
Recommending Persuading Advising |
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What are some techniques leaders may use during the directive approach to counseling?
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Corrective Training
Commanding |