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27 Cards in this Set

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What is counseling?
Subordinate centered communication designed to develop a plan of action for personal and professional growth
What are the 5 characteristics of effective counseling?
Purpose
Flexibility
Respect
Communication
Support
What are the 4 qualities of an effective counselor?
Respect for subordinates
Self and Cultural awareness
Empathy
Credibility
What are the leader counseling skills that all leaders should seek to develop and improve?
Active listening
Responding
Questioning
What are some examples of active listening?
Head nod
Maintain eye contact
body posture
relaxed facial expressions
do not interrupt
Name some of the common errors in counseling that effective leaders should seek to avoid
Personal bias
Rash judgements
stereotyping
losing emotional control
inflexible counseling methods
improper follow up
What are the 2 categories of developmental counseling?
Event oriented
Performance professional growth
What are some examples of event oriented counseling?
Superior or substandard performance
Reception and integration
Crisis
Referral
Promotion
Seperation
Performance counseling should focus on what three areas?
the subordinates strengths
Areas needing improvement
Potential
What are the 3 approaches to counseling?
Direct
Nondirective
Combined
When should a leader use the direct approach when counseling?
When time is short
when the leader alone knows what to do
when the counseled soldier has limited problem solving skills
What are some counseling techniques that may be used in the nondirective approach?
Suggesting
Recommending
Persuading
Advising
What are some counseling techniques in the direct approach?
Corrective training
Commanding
The counseling process has 4 stages what are they?
ID the need
Prepare for counseling
Conduct counseling
Follow up
What are the steps involved in preparing for counseling?
select a place, schedule time, notify subordinate, organize info, outline session, Plan strategy, Establish atmosphere
What is considered a suitable place for counseling?
A quite area free from distraction
Generally a counseling should take no longer than?
1 hour
What are the four basic steps in conducting a counseling session?
Open the session
Discuss the issues
Develop the Plan
Record and close the session
What is the best way to open a counseling session?
clearly state the purpose
What 2 steps should be used to follow up a counseling session?
Ensure the plan is being used
Did the plan work
What are the 3 stages of the character development pyramid?
Leaders teach values-sub learn culture
Leaders reinforce values- subs comply
Leaders shape the ethical climate- subs internalize army values
What are the 6 actions a leader must take to defeat battle stress?
Lead you unit
Build cohesion
Develop confidence
traing your unit
develop physical fitness and a winning attitude
What is the best way to instill confidence in your soldiers?
Realistic training and simulated combat experience
What is meant by supervision?
directing, planning, and coordinating the efforts of your subs to accomplish a task
What is the effect of oversupervision/ undersupervision?
Resentment/frustration
How do you determine the level of supervision your subs need?
Assess their confidence, motivation, and commitment to complete the task
What are the 19 leadership traits?
Initiative, will, integrity, self-discipline, humility, tact, assertiveness, bearing, endurance, self-improvement, sense of humor, empathy, decisivness, confidence, creativity, composure, maturity, flexibility, justice