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27 Cards in this Set
- Front
- Back
What is counseling?
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Subordinate centered communication designed to develop a plan of action for personal and professional growth
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What are the 5 characteristics of effective counseling?
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Purpose
Flexibility Respect Communication Support |
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What are the 4 qualities of an effective counselor?
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Respect for subordinates
Self and Cultural awareness Empathy Credibility |
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What are the leader counseling skills that all leaders should seek to develop and improve?
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Active listening
Responding Questioning |
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What are some examples of active listening?
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Head nod
Maintain eye contact body posture relaxed facial expressions do not interrupt |
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Name some of the common errors in counseling that effective leaders should seek to avoid
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Personal bias
Rash judgements stereotyping losing emotional control inflexible counseling methods improper follow up |
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What are the 2 categories of developmental counseling?
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Event oriented
Performance professional growth |
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What are some examples of event oriented counseling?
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Superior or substandard performance
Reception and integration Crisis Referral Promotion Seperation |
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Performance counseling should focus on what three areas?
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the subordinates strengths
Areas needing improvement Potential |
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What are the 3 approaches to counseling?
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Direct
Nondirective Combined |
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When should a leader use the direct approach when counseling?
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When time is short
when the leader alone knows what to do when the counseled soldier has limited problem solving skills |
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What are some counseling techniques that may be used in the nondirective approach?
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Suggesting
Recommending Persuading Advising |
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What are some counseling techniques in the direct approach?
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Corrective training
Commanding |
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The counseling process has 4 stages what are they?
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ID the need
Prepare for counseling Conduct counseling Follow up |
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What are the steps involved in preparing for counseling?
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select a place, schedule time, notify subordinate, organize info, outline session, Plan strategy, Establish atmosphere
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What is considered a suitable place for counseling?
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A quite area free from distraction
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Generally a counseling should take no longer than?
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1 hour
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What are the four basic steps in conducting a counseling session?
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Open the session
Discuss the issues Develop the Plan Record and close the session |
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What is the best way to open a counseling session?
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clearly state the purpose
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What 2 steps should be used to follow up a counseling session?
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Ensure the plan is being used
Did the plan work |
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What are the 3 stages of the character development pyramid?
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Leaders teach values-sub learn culture
Leaders reinforce values- subs comply Leaders shape the ethical climate- subs internalize army values |
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What are the 6 actions a leader must take to defeat battle stress?
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Lead you unit
Build cohesion Develop confidence traing your unit develop physical fitness and a winning attitude |
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What is the best way to instill confidence in your soldiers?
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Realistic training and simulated combat experience
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What is meant by supervision?
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directing, planning, and coordinating the efforts of your subs to accomplish a task
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What is the effect of oversupervision/ undersupervision?
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Resentment/frustration
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How do you determine the level of supervision your subs need?
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Assess their confidence, motivation, and commitment to complete the task
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What are the 19 leadership traits?
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Initiative, will, integrity, self-discipline, humility, tact, assertiveness, bearing, endurance, self-improvement, sense of humor, empathy, decisivness, confidence, creativity, composure, maturity, flexibility, justice
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