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4 Cards in this Set
- Front
- Back
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Communication
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Exchanging ideas, thoughts, or feelings with others
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Non-verbal communication
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Also known as "body language"
Smiling - approval Nodding - agreement Hand Shake - confidence Leaning Forward - interest Arms Crossed on Chest - comfortable |
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Verbal Communication
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Also known as how you speak
Grammar - Use proper grammar. Overcome the habit of using bad grammar. |
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Keys To Effective Communication
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- Present a pleasant greeting
- Use tact - Express your ideas clearly - Define the purpose of your communication - Know the importance of your ideas - Be aware of your enironment - Watch your overtone - Consult with others when necessary - Be a good listener |
